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Méjico, 2, 35510 Puerto del Carmen, Spain – Show map
|One-Bedroom Apartment (2 Adults)|
|One-Bedroom Apartment (2 Adults + 1 Child)||
|One-Bedroom Apartment (2 Adults + 2 Children)||
|One-Bedroom Apartment (3 Adults)|
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307 verified reviews
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Relaxia Lanzaplaya Apartamentos's staff speaks: Swedish, Slovak, Norwegian, Italian, Spanish, English, German, Czech
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Outdoor Pool, Outdoor Pool (all year), Terrace, Sun Deck
Golf Course (within 2 miles), Pool Table, Ping-Pong, Hiking, Cycling, Diving, Snorkeling, Massage, Bicycle Rental, Game Room, Playground
Food & Drink
Restaurant, Bar, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
Internet via modem is available in public areas and costs EUR 3 per 30 minutes.
WiFi is available in all areas and charges apply.
Free public parking is available at a location nearby (reservation is not needed).
Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator
Swedish, Slovak, Norwegian, Italian, Spanish, English, German, Czech
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child from 3 to 12 years is charged 50 % of the room stay per night and person when using existing beds.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 307 reviews
Value for money
Show reviews from:
Location, Apartment cleanliness and layout,
Steps to higher apartments with no lifts, these apartments WILL NOT suit older guests, I had to help one elderly guest up the stairs as she was so out of breath trying to carry her bag up she was on the verge of collapsing while pool staff member passed her by.
-dark rooms like basement -not very special food -problem with parking places -bad value for money quality
Pool area nice and well maintained
Far to many steps Had to carry our cases up about 40 steps. Felt sorry for elderly people, of which there were many. Apartments old and dated, not 3 star as stated. Towels and bed linen thread bear. Cleaning minimal. Restaurant - food was basic, not very clean. Table clothes never changed. Were vinyl and cleaned over with a cloth Place mats dirty and never changed,if you pick one up and looked at it, could see all food stains on them. TV had only one english station World news. Paid for WIFI but never worked. Staff at reception very unhelpful re same. They did not have WIFI. .Weather was very wet, the water came in under the doors, alot in the restaurent, which was dangerous to walk on. Just a shower no bath. Hairdryer not working, a light came out of it when turned on .I reported at reception but it was not repaired, also sink blocked in bathroom. Will not be returning to Lanzaplaya.
good pool and bar area some of the staff very helpful
Lots of tiles to apartment slippery steps poor lightning having to pay to use Internet pay for safe no help in finding apartment when arriving in the dark I channel in English on tv very old tv insufficient bedclothes
i found the staff very helpful, i had stayed there before and returned with my 7 month old daughter and partner. Had asked for accommodation close to pool as didnt want steps with buggy etc and my request was fulfilled
Found the nights very warm, so we hired a fan from reception which was good value, i think it would be nice for customers not to have to pay for wifi when staying there
Good location, comfortable beds, clean and great pool area
Facilities, Location, Staff,
Fantastic place. Spotless and staff lovely. Great location would go back.
WiFi should be free or at least at a reasonable price as €25 a week per device is a joke. Also needs air con
location great beside everything.
Apartments a bit dark, no view of anything from ground level.
loved the apartment.loved the pool area.very close proximity to beach and main strip.
shower mixer over bath did not have strong enough flow of water.
There was two apartments booked on this holiday - next to each other. Two couples stayed and we spent time on the verandah - we did not eat or drink at the complex preferring to be out and about on the holiday. Those places in the complex that we did frequent were always spotless and the staff were always very friendly and helpful. Beds were changed twice during our 11 day stay and the apartments appeared to have been cleaned each day. Absolutely no complaints there.
The pillows - these were the most uncomfortable pillows I have ever slept on. They were foam filled and the filling had parted to each end and no amount of puffing or tugging changed that. Using two was not an option as they proved to be too high I ended up putting blanket under. In fact I found myself waking several times during the night and being up and about at 4.30 most days.
No air conditioning
Location fantastic!apartment perfect for couple..nice bathroom n comfortable beds! Pool area so relaxing n nice pool bar!
Unfriendly staff!apartments need to be painted nice white as green interior walls very dated!could hav done wth air con as v hot n hard t sleep!was bit worried before arrived as heard of people bein moved t cinco plaza due t overbooking but thankfully didnt happen!
Wifi reception was non exixtent
The pool, pretty deep for young kids but after a day or two they relaxed. Kids pool is a paddling pool. The only downside was the poolside bar, very poor selection and a bit pricey. Also our shower tray had seen better days! However location excellent. Staff very friendly and apartments cleaned regularly. Could have mayb done with towels changed one more day but they did leave plenty.
Loved it , but really should get in some air conditioning to the rooms .. And really should have clean bed linen at least once while staying but over all lovely place
Great location..very clean and staff very helpful..would go back to it again without hesitation...
Pool was great, ideal for partying till 6 in the morning. Only small walk home.
No Air-con.. But you can rent fans
Really enjoyed our stay at lanzaplaya. Ideal location. Very clean. Lovely pool.
The rooms were a bit too warm with no air conditioning.
Sunbeds comfy, pool Area spotless lifeguard cleaning around pool during the day ,apartments cleaned 5-7 days cleaning ladies friendly . Location brilliant. Free water machine for guests at pool bar is a lovely touch. They print your boarding pass free for you there was no problem.
No air conditioning. Wifi over priced Didn't seem to have a shower facility when checking out but it's minor I'm just picking small things
Location was great,cleanliness,staff was very friendly.
If u have a late flight there's no shower facilities
Staff very friendly. Great location
No air conditioning
Location is excellent
No air con.
Great location, close to everything. Apartment was really clean and bed was really comfortable. Only thing I didn't like was that the towels were only changed twice a week, if you wanted fresh towels in between you had to pay! But other than that would highly recommend!!
No bowls in the kitchen