Apartamentos Palacio Real  

Very friendly staff, excellent location, well equipped room, clean

The location is really very good. A lot of bars are near to the hotel, and you can have a very late diiner or night out. The tube station Latina is just 7 min, but on a warm sunny day you can reach the centre (Sol) on foot. Value for money.

Besides the very good and friendly girl named Patricia, other hotel staff is not professional. They forgot to change our towels.Facilities are very poor.

Location, price, renovated interior.

Expensive for what it offers. This is clearly not a hotel - no reception (one have to pay extra if checking in after 10pm), no breakfast facility, no house keeping (one have to pay extra for this) etc, even our towels were not changed for 5 days, although they claim they change them every 3 days. They ask you to sign a contract upon checkin(?) - never seen such thing before, also 100% pre-payment. Many rooms have completely no view, even daylight gets in hardly. Small rooms. If you ask my advice better pay really a bit more but get a real hotel service.

We were two people each in a separate apartment and I slept on the small sofa bed. The mattress was lumpy and the matress cover was not clean. I also felt that the apartments were not as clean as they should have been.

The apartments were in a fantastic location, ideal for getting around the central area of Madrid - close to restaurants and bars, the main sites, metro and shopping areas. The apartment was modern and clean - ideal for a couple, family or group of friends. It had all the basic facilities required and was very comfortable to stay in. We also had a lovely view from our balcony! The ladies we met who work at the apartments were really friendly and provided us with maps and information of the area. We would stay there again for sure and recommend it!

We liked everything about the apartments with no negative comments. The only thing we would recommend is adding the following to the apartment we stayed in: - A kettle for tea - Another mirror (one mirror in the bathroom was a little limited for 4 girls staying in the same apartment) - A safe

La latina district is very lively. There are lots of bars around offering good drink and tapas. Apartments are close to metro (5 min. walk). Also you can reach sol square and gran via by foot. Room design is good.

Glass walls around shover is really stupid. We could not get good wireless connection (weak signal).

Fantastic location. Very friendly staff. Clean and comfortable rooms.

The kitchen facilities are useful - fridge, basic cooker, microwave and coffee maker. Location at La Latina is great for Sunday market, restaurants and bars. Easy to walk from there to anywhere in the city centre.

The bedroom and living area are dark - the view is of a wall. At weekends you will not sleep - the bar/club downstairs is still banging out music at 4am. So the apartment is best suited to people who are planning to be out late anyway!

The woman who was at the check in area was incredibly friendly and helpful. Great location, just a bit loud at night. But that would be with most places as the Spanish love to eat and drink late!:)

Great value, near to good bars and restaurants in the La Latina area, clean and modern.

We were given the purple theme room and the it is really lovely. The location is excellent within walking distance to Palacio Real and metro station La Latina. The receptionist were very helpful too. We really enjoyed our stay:)

It takes a long time for them to reply to our emails and the telephone number on the website is not correct so we couldn't get hold of them before we arrived.

Friendly staff,well located,very clean