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Juan Diaz Rodriguez, 29, 35140 Puerto Rico, Spain – Show map
Excellent location – rated 9.1/10! (score from 166 reviews)
Rated by guests after their stay at Apartamentos Portonovo.
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166 verified reviews
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Apartamentos Portonovo's staff speaks: Norwegian, French, Spanish, English, German
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Outdoor Pool (all year), Grounds
Food & Drink
Restaurant with Dining Menu, Snack Bar
WiFi is available in public areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 12 per day.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon
Safe, Shops (on site), Facilities for Disabled Guests, Elevator
Norwegian, French, Spanish, English, German
From 2:30 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Please inform Apartamentos Portonovo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
Based on 166 reviews
Value for money
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Have stayed at Porto Novo three times previously as best location in Puerto Rico!
It would have been good to have someone at reception to welcome us when we arrived. I had e-mailed Porto Novo to stated that we would be arriving at 14.00. On arrival, there was a sign which read closed from 13.00-16.00 so had to hang around for over two hours before recieving our room key.
The housekeeping was amazing and the location. Was very happy with the cleaning lady she cleaned out dishes
Convenient position for beach, restaurants, and shops. No hills to climb. Better weather than other locations in Gran Canaria.
Poor Wi-Fi signal when needing to make contact.
The staff where very helpful. The location and the facilities where also perfect for our needs.
The bed in the lounge was very hard and did not fold out into a bed but was managable.
Location. Very nice Indian restaurant on site.
No air conditioning in apartment. Only a ceiling fan in lounge area and none in the bedroom which was uncomfortable in November but in high summer would be unbearable. Rooms weren't cleaned terribly well and until after 4 every day. Towels changed only if you left them on the floor, otherwise they were not replaced.
New bar was good, staff all very friendly
Location excellent and pool area superb
A bit noisy at night and early morning as located alongside the harbour and main road.
These apartments are fab and great value for money, the location is great,facing the harbour and 5mins from the beach,lots of bars and shops and restaurants on the door step,the pool is lovely, the apts are very clean and cleaners in everyday,the beds are comfy, the pillows are not.! 3 of everything in the apt.shower cubicle quite small, could do with being a bit bigger.unfortuantely our room,number 332 had a huge tree blocking our view,but this didnt spoil our time there.the bar belonging to the apts the tanishq? Is fab, warm welcome by the friendly staff, loved it in there.puerto rico beach is nice but was very crowded,so we took a taxo amadores beach, 5 mins in a taxi costs 5 euros ish but worth every penny,this beach is a definite must,2 sunloungers and parasol for 11 euros for the day, fab beach but a long long walk so take a taxi,to the left as you come out of the apartments , walk under the bridge and there is a small place with steakhouses,shops and durty nellys irish bar, this bar is great but we didnt know it was there until our 4th night, well worth a visit, under the apts is yogi and bennys, fab food, great breakfast and sirloin steak dinners at 10 euros, best steak we ever had,so well worth a visit.10 Mins walk past the spar supermarket and you will find the huge shopping centre with lots of shops, bars, restaurants etc open till the early hours.lots of boat trips from the harbour facing the apts, but the boats in the morning can be quite noisy.the indian restraunt under the apts looks fab but we never went, but was always very busy, apts also do room service for food, again we did not take advantage of this but the prices was very good.toaster, kettle,coffee maker,microwave/grill,fridge freezer and enough utensils to cook,if you do cook,i idnt, I was on holiday ha ha, but cheap enough to eat out every night.
The guy on reception,not helpful at all when we arrived at 00.30am, had to wait 10 mins at an empty reception desk, no id was asked for just told go in lift,only goes to 2nd floor, we was on 3rd, which we didnt know and had to ask another holiday maker where our room was, this guy was useless, we asked for an alarm call when leaving at 5am, this guy called us at 6.15am, our transport to the airport was coming at 6.30.!! thankgod we set our fones. No help watsoever. The tree blocking our view was not good, but hey ho. The apts are on a very busy, noisy road,no a/c in apt, just a ceiling fan in lounge, couldnt have bedroom windows open due the noise of the road, but a few drinks to knock you out did the trick ha ha,,but in 30 plus temps a/c is a must.the pool rules which are clearly visible state no reserving sunbeds,every morning at 8am, towels was on chairs but no bums on them, nothing was done about it, luckily we went the beach so only used the pool in late afternoon, but we had to spy for free beds then go down to get them.no one on reception when we was leaving at 6.30am.!! Shower cubicle quiet small, but managable, we arent big people thank god otherwise we would never have got in it, however we coped, but still had great time and the few small things did not spoil our time in these apts
The location is perfect, right across the road from the beach, all the best restaurants are on the left as you come out of the hotel, going up the hill. As well as it is about 15 minute walk to the city centre. The supermarket is downstairs. The room was big and clean, as well as the bathroom, water pressure was very strong. Prices for room service were not high. The view from the balcony was great-the sea, beach, the pier. The cleaning lady even washed our dishes and organized out clothes, made the beds. That was a superb service! If you are not fussy about Internet or guest relations part (I mentioned those in negatives) it is a quiet nice, cosy place to stay for people of all ages.
Not very helpful reception, we asked a few times about how to get here and there and about the excursions but the man at the reception said he didn't know which was strange and we had to go to a 4star hotel to actually book the trips and find out more information about the area. One of the receptionists was very nice, he mainly worked at weekends though and let us check out a bit later so we were very grateful to him. The light in our sitting room didn't work when we arrived. Once a man tried to fix it but a few minutes later he said: "Sorry, I can't fix this". And that was it. No other words or news. We didn't require another room but noone offered as well. (the kitchen light covers a sitting room a bit) THERE IS ALMOST NO WIFI around the pool. Wifi spot is at the restaurant and only a few sunbeds get the signal, and of course you must fight to get those sunbeds ;) The swimming pool was not very clean.
We loved it all, my partner has stayed in Puerto Rico many times & he said this was the best ever!!! Well done!!! We want to book for another holiday in January 2015...
The apartments are in a super location, super pool area. Cleaners every 2nd day, but not intrusive. Located right by the harbour, with good shops and restaurants close by, and not too far from the centre if you want loud music. I reccommend to anyone travelling with kids as the pool is super
People reserving sun beds in a morning, signs saying not to, but no-one ensuring this doesn't happen. The apartment was quiet in May, but in the high season I bet a real issue. We just had to get up earlier.
I enjoyed everything about these apartments. Rooms cleaned 5 days and towels changed which was great. superb views!
TV channels could be better and Wi-Fi area but it really wasn't a problem!
proximity to beach and marina
The location,close too the beach,bus and boat.the pool was great.nice appartment and great beds.Good restaurants in location.
the balconydoor was easy too open from innside But not from outside.we were stoock outside too times,and needed help from the reseption too get innside again.
Location was excellent Close to town centre and beaches Lots of restaurants around Great view of the Marina Pool never too crowded Good size rooms and safe provided at a small cost Apartment was cleaned every day and was overall very tidy
Pool has no shallow end for children No Wi-Fi in the hotel itself and poor in the adjoining restaurant (in this day and age you should be able to get Wi-Fi) Couch in room was uncomfortable to sit and sleep on
Great location and pool, clean, helpful staff
The beach was so near.
The apt was very nice &we enjoyed our stay there.
The staff at reception were very helpful and friendly.The location is good,central and near the beach.
The quality of the towels was bad.We had good towels for 1day.
The staff were very polite and friendly and the position was first class
The lack of proper cleaning in the rooms and the sofa in the lounge was very uncomfortable
Great location.kitchen facilities fairly good.
Price v expensive. Third bed was v v uncomfortable just a sofa cushion. Noise frm rooms upstairs.
Apartments shabby staff at reception not very friendly
Location. Very good beds, pool area
Noice from the trafic
location excellent,near the beach,nice view
The beds a bit too hard,worse in the livingroom
Location, view and the pool was great. Near to the beach and no stairs. Would like to come back again.
Hard "bed" in the livingroom.
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