눉We did not use hot water in the evening, but when I got up for a shower, THERE WAS NO HOT WATER!!! I was not impressed, and as there was no reception, there was no-one to complain to! I would have wanted a reduction in the room rate, but the payment had been taken the day before. I was not happy.
눇We were greeted well, and given our room key. The car park was not on site, but a bit of a drive away, and Merida is not easy to drive around and find your way back to the hotel. The room was clean and very well presented. There were two double beds, lounge area with kitchenette. The room rate did not include breakfast, but the owners had left breakfast items in the fridge for us to make our own. Nice touch!
The hotel is in a good position to access the town, and once you got your bearings, it was easy to find again.