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Licenciado Poza, 12, 48011 Bilbao, Spain – Show map
Excellent location – rated 9.2/10! (score from 578 reviews)
Rated by guests after their stay at Apartamentos Turísticos Edificio Santiago.
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576 verified reviews
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Apartamentos Turísticos Edificio Santiago's staff speaks: French, Spanish, English
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 16.50 per day.
Room Service, Express Check-in/Check-out, Tour Desk, Baggage Storage, Laundry, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English
12:00 PM - 11:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 578 reviews
Value for money
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Great location and very friendly staff. The rooms/apartments are spacious and well equiped.
Needs a little updating. Showers are horrid (although my 6yr old loved the seat in there) Rather dirty carpets & sofa & the bathroom needs a touch of cleaning bleach... But overall .... I would stay there again.
very spacious confortable clean helpful staff
not possible to open windows, need of fresh air during the day, parking space to pricey, wi-fi too slow
Nice location wit all main attractions located in volking distance.
Some furniture need to be renovated!!!
Chek-in time starts at 12h, but it started at 13h. Chek-out time ends at 12h, but key was not working at 11h30.
Staff, location, assistance
Spaciousness (2bed) and facilities
The hotel was easy to find, centrally located and very clean. We appreciated the kitchen and made use of the (very nice) bakery next door for breakfast. The shower was amazing! The free wifi had a strong signal. All the staff we spoke to were very friendly.
There was a bit of street noise on the Friday night, but that's to be expected from a city centre hotel.
-Unit size excellent, especially 2 b/room -Location - easy walk to most that Bilbao has to offer -Parking on site (for 16.5 euro/day)
-Kitchen has only the most basic equipment - blunt knives, no toaster or kettle (a saucepan and griller in oven do the job), no ice cube trays. - Mattress VERY firm, and pillows were one long tube for two people (ie no individual pillows) -
Location, kitchen facilities.
Needed updating and redecorating.
Location, spaciousness,great aircon, comfortable beds/furnishings. Staff extremely helpful and garage, whilst tight, was very usable. Note Bilbao drivers are tolerant and did not hassle us whennnn we were obviously lost.
Only the poorly equipped kitchen stopped us rating this Hotel with an excellent overall. Chipped plates, 2 forks, 1 teaspoon etc etc
We booked this place for a one night visit to Bilbao because it was central and had parking. However, it is a really good place with a full kitchen (dishwasher, washing machine, oven, hob, microwave...but no wine glasses! It's clean and comfortable and would be great for a longer stay.
Hard to find.
Very friendly and helpful staff, especially the gentleman on the reception. Lot of nice restaurants and shops very near to the hotel and walking distance to old town. Very clean. We had a perfect stay during the basketball world cup.
Only minor thing: I would prefer wooden floors instead of carpeting. Our apartment had carpeting but actually I think some apartments did have wooden floor.
Great location with lots of nice bars and restaurants close by and easy access to old town and Guggenheim.
Kitchen was a little short of equipment but enough to get by.
Location was excellent, though we did struggle to find it, better signs would help. Reception very friendly and efficient. Apartment spacious and vey comfortable.
We traveled with a 3 years old toddler and a 1 year old baby, so the park with a playground just right across the street was really great!! The spacious apartment allowed our baby to crawl around. We stayed in four different rooms over the two weeks staying there, and all the bathrooms were big and really clean and modern(even a modern massage shower). If we ever visit Bilbao again, we definitely would love to stay there again.
Need to have tea/coffee making facilities in the apartment. Really hard to find.
The apartment was easily accessible with a baby push-chair, it was spacious, quiet, and provided everything you need for a short stay with kids.
Fabulous location, clean, very helpful staff, and relatively quiet considering it's in the centre of town
Sofa bed was very saggy, and not enough equipment in the kitchen to do any real cooking
Very nice one-bedroom apartment. Everything was clean and comfortable. Kitchen and bathroom were clean and modern. Location is excellent.
Front desk closes after midnight.
Great location and size of apartment
Location , and staff service
The sofa bed was very uncomfortable
Location Secure parking
Kitchen did not have anything useful! For example no kettle or cafetiere to make hot drinks, no bowls. Washing machine but no means to dry clothes. Poor maintenance, the wash hand basin was cracked, the dishwasher leaked, the freezer door didn't shut as it needed defrosting. Window didn't shut properly, bed was wobbly. Grotty carpet, dirty walls,
Nice Location but a bit ' dead' during the day
Locatiob comes alive at night. Lots of noise. We did not sleep at all and left early benauwde of that. So ask for a room in the back, more quiet.
The large apartment was generally good and very well placed within Bilbao. Bathroom very good and clean, my son described the shower as a human car wash! Having a dishwasher and washing machine was a bonus. Carpets a little worn but clean. Staff are helpful.
Booking.com stated free wi-fi at this apartment this was charged for and watch out as the price they quote is without local taxes (VAT) that you are led to believe are included. Very misleading information on your booking confirmation.
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