This is probably just being picky because we found our stay to be fabulous but.....our only negative was that none of the lighting on the garden grounds of the resort was working during our stay. There were very few guests during the time we stayed so it would have been nice to have the lighting around the resort gardens working for the enjoyment of the few of us who were there at the time. The pools were also all quite cold, however, it was April and I don't believe they are heated so that was to be expected.
Fabulous stay! We stayed here in April 2014. We found it to be a very good location and very secure. The apartments were lacking nothing. Two bedrooms and two bathrooms, plenty of space. One bathroom had a hair dryer and both always had plenty of towels, shampoo, body wash, and lotion. (no hand soap) We had an extra blanket on the bed in each room although we did request this because we had read that there were no blankets in the rooms. We were very cold the first night. The heating is a bit tricky to figure out but we contacted the front desk and they were able to help us figure it out. The apartment does have heating, heated floors, and air conditioning. All to suit your level of comfort. The apartment was very clean and very spacious. They came to clean, exchange towels, and change sheets every two days. They even folded my daughter's clothes she had left on the bed. Normally if one of my children leaves clothing on the bed, it doesn't even get touched but this place was different. That was very kind of them.
The kitchen had everything needed for our stay. Coffee pot, toaster, fridge, freezer, oven, stove, two sinks, washing machine and dryer, plenty of dishes and cookware. The beds are a bit hard but not uncomfortable. Wifi worked very well in all rooms but we found that we had to initially set it whilst in the living area for some reason. Excellent view from our apartment whilst sitting outside. Absolutely beautiful sunsets!! There are about five pools on the grounds. The restaurant and spa were not open during our stay so we are unable to comment about them. The staff had let us know about this situation before charging us for our stay. We found that to be very commendable and we appreciated that very much. It wasn't a problem as we purchased food for breakfast and dinner and mostly had lunch out at the various restaurants in Chiclana or in Cádiz.
We loved the location!