Aparthotel Plaza - Son Rigo    

La atención del personal de comedor, espectacular.

El ambiente exterior. El apartamento donde estuvimos necesita alguna reforma, o al menos, renovación.

Muy buena ubicación, bien equipado; personal muy atento y educado. la limpieza.

las camas eran muy incómo das, muy mala calidad de los colchones.

Me ha gustado la localización y el personal.

No me ha gustado el estado de las habitaciones, ni de los espacios comunes, que estaban viejos, ducios y dejados. Dicen que hay wifi en las habitaciones y no es verdad. Me esperaba algo mejor.

Está muy bien situado con piscina interior y exterior que dan más posibilidades. La mini disco nocturna es un acierto,solo utilizan una animadora en una zona del bar pero cumple con las expectativas de los niños.

Los sofá cama son incómodos.

Very nice and helpful staff! Location is excellent, 4 min walk to the beach, and bus 21 from airport stops just outside the hotel. Room with 2 bedroom is big, good beds, ok kitchen-area, air-condition is working. Big pool-area, always available sunbeds, child-friendly pool. Breakfast is ok, dinner is good. Car-hire partner is excellent! Generally, this hotel is really good.

Pool is dirty and disgusting! Our daughter got an ear-infection probably because of dirty pool-water. No English speaking sport- channel, would like to be able to watch Tour de France with not German or Spanish commentators. Wifi is almost not working, very very poor. Ther is no sea-view!!!! Only tree-view. It didn't bother us, except the fact we paid extra for see-view. If see-view is important for you, pick another hotel.

Lo mejor su situacion

Lo peor del hotel son las habitaciones. El mobiliario es muyviejo y deteriorado, las sabanas y mantas estan muy estropeadas. No tiene nada para parar la luz por la mañana, por lo que tuvimos que poner unas mantas colgadas en las ventanas para que tapasen la luz. Los grifos del baño estaban muy sucios, la cortina de la ducha roida y no limpiaron ningun dia.

position, food and restaurant staff

animation (little boring), it would be best not to put as next door neighbors families with children and groups of young people

We stayed at the hotel for 10 days. We enjoyed our stay, not least because of the excellent and very helpfull staff, the well kept and green gardens and pool-areas and because the apartment was very good.

We were a bit unlucky to have heavy indoor smoking neighbours, and some tobaccosmoke drifted into our room. The hotel is not a non smoking hotel. The to beds in the living room can only be recomended for minor children. We did not like the very noisy seaside area and promenade along Playa de Palma.

Staff was excellent! Diner was also very good (cook was very good with children). Near to the beach. Cheap! Would definitely return to this hotel

wifi was not always working. rooms are a bit old fashioned

This is a very good value hotel in a convenient location

Good quiet location, nice pool area, good size apartment. Kitchen well equipped. Nice view from our room.

Kitchen was old and not perfectly clean! The indoor pool area needs more/nicer seating for non-swimmers.

i liked the staff, the bar , seimming pools...

the wi fi they should put a better network , i couldnt use the internet for more than 5 min, everey 5 min i had to log in to sonrigo wi fi!

We really enjoyed staying there and as well the facitlies, cleanness and on time. Overall very good

Wi-fi is the only problem we felt over here and we didn't try the food so no comment on the food.

Location

Nothing!

This place was very disappointing. Run down, dirty, cot-like beds, bugs in bathroom, rust ceiling tiles, etc.... After arriving at midnight, we left first thing in the morning. Do not stay here-many other good alternatives.

Super close to the beach and the drinks were amazing. Staff is extremely friendly.

Room was hot.

The hotel was only a block from the beach and near many food places although most were german. Its better to eat in Palma if you want authentic food. Although there was a place with really good sandwiches about 5 blocks away. There was an indoor pool which was heated. The room was really big, we had a 2 bedroom which is great since we have older kids and they each had their own bed. The beds are really soft and comfy. The bus stop is right by the hotel so if you are coming from the airport take bus 21 and get off on the stop named Acapulco Hotel. Ask about the packets of 10 bus passes if you plan on using it often.

The hotel doesnt provide you with a free map like all the other hotels. They have them but charge 3.50 for each of them. There is a store at the corner that sells them for 1.50 get them there instead.

The buffet was actually good and the restaurant staff were very friendly.

Had ants in our room on the bathroom and kitchen counters. Had to ask the staff 3 times to take care of the problem. Doubt they did because we had ants the whole 7 nights we stayed there. One lady at the front desk was rude everytime went stopped by. Housekeeping did not leave us clean towels, frobt desk said they would take care of it, came back feom sightseeing to NO towels in the room. front desk argued withbus that they did not take them out of our room, eventually got them to give us 2 towels for a family of 4. Website does not state that you have to pay for the sauna or the safe. Pool areas were not very clean, and the jacuzzi was ice cold(staff had no clue how to get it hot). Hotel offered a kid program and showed events all week long, ended up only having events 2 nights and canceled the rest. Wifi hardly worked, actually worked better across the street at a local restaurant.

The location close to beach and bars

Lack of English tv channels

Location is good, bus stop just outside the hotel. 3 mins to beach. Many good value restaurants close by. All staff are nice & helpful. Apartment is not too big, but consider the price, it's really a bargain place to stay! My 3 years old son enjoy staying there!

superior sea view room excellent quality dinners at sensible price

location and staff. girl that organised kids disco was lovely

The kids club was great,thanks (floor)and nightly entertainment wa good,staff friendly

Rooms weren't clean every day as stated that they were,just beds made.

Staff were very friendly, rooms were clean and good location, beds comfy, poolside was nice, would stay here again

wifi was poor signal

the situation : front of the beach, the price, de staff and the equipement. It was not expensive. We will come back