- Reception people ask to look at the Brochures and say that they can book the day trips for us. This is because they get a lot of commission. But anything you ask them were not properly answered about the trips. As we had tried to book the trips before, we contacted the same online agent, who came and gave us a reduction in price of about 50€. On the other hand, the price for the day trips were anyway on the higher side at the Hotel.
- The Hotel has a shopping market, which is dam expensive with very little possibilities to buy and has many expired items/spoiled as well. The only reason is that it is in the hotel. We felt, that the lady in the shopping complex is actually not interested to sell. e.g., we wanted to buy water from the shop, at 9:35, where the opening time clearly says till 10:00. She closed the shop and said, sorry i am closed. On the complain to the reception guy, she opened it for us very very hesitatingly and being angry on us. Overall unfriendly. She could not speak English or German properly. It was very difficult to communicate with her.
-The internet at the reception was pathetic. It was free. I assume that the ip-pool of the router was full and everytime the receptionist had to restart it. They offered us to buy some internet for the room, which was also very expensive and told that it would work better but that too was only restricted to only one instrument. Everything wanting money.
-Swimming pool: i went to many swimming pools, never ever in my life was the water so sour. Next day, we had some allergies on the skin. It took me over a month to find out whatelse, people could use in the swimming pools instead of Chlorine.
It could be that someone might have puked in the pool was the thought few colleagues gave. Sad that they did not change the water in the pool, so we did not enter the pool , but rather directly went to the beach.
-The room-Kitchen. This is like a disaster.
We are two families with kids. Two two bed room apartments.
+ Very very near to the beach and to the shopping complex. Good Location.
+ very good pick up point for all trips.
+Lady receptionist was helpful to restart the router so that i can send some urgent files.
+ One of the male receptionist was very helpful in giving us information about the shops nearby.
+ The lady at the reception did not interfere despite we were booking the trips with another agent from outside and stayed silent.