Eurostars Grand Marina Hotel GL  

My wife and I went on a cruise and came a day early and stayed a day and decided on the Grand Marina. It was so close to the cruise peer. It was a short 5 minute cab ride to the peer (about 20 euros) The hotel was absolutely breath taking. The service was outstanding and the room was gorgeous. The room was clean and the bed was huge and comfortable. The hotel service was great as they carried our bags as soon as we entered the hotel. I am blind, but didn't have any problem with people speaking to me and talking to me respectfully. My wife loved the tub which had those fun jets. I took advantage of the free wifi, and they even provided a converter for my netbook. We ordered room service, and the meal was outstanding. They actually brought an eligant table on wheels to the room with the food on it. The Grand Marina was very classy and would meet anyone's highest expectations for business or pleasure.

The only problem was the price and that is because of the lousy exchange rate for the American Dollar. That was not the hotel's fault. In comparison to other comparible hotels in the area, the price was competitive though.

The location is excellent, sitting just beyond the Columbus monument at the base of the Ramblas. Within close walking distance is a brand new mall with a Starbucks and a McDonalds in addition to several other restaurants. The sky tram also has an access point right in front of the hotel.

Very nice, high standard Hotel. A good location with some great views of the city, especially from the roof terrace. Good facilities, very clean, with generally attentive staff. Very much geared towards corporate events in my view. This was our second stay as we were impressed previously by the high standard of service.

The staff seem to be a bit hit or miss. If they are doing something which is in the program so to speak then it is all good and works well, but as soon as you ask for something different then it often doesn;t happen or takes ages. My wife and I ended up calling them the robots - work great most of the time but try something else and there was a bit of a "does not compute" outcome. After our 2nd stay we have come to the conclusion that the hotel just generally lacks character. Good service, very good food but wihtout any charm or interest.

Location was Ok, room size, clean bathroom,

The hotel is beside the marina and therefore quite noisy with cruise ships in and off, the staff attitude was not hospitable only one receptions was excellent, although it's a five star hotel there was no massage service and they invite therapist from outside and they add a charge for it, they also arrange for guests to attend entertainment shows but it was not worth it and they again charge a high fee for that. We were surprised when we requested some sugar to the room they said the sugar is free but to deliver the sugar to our room it swill be charged at 3 € as if they are delivering food to another facility ! We really were astonished and felt honestly that we are not in a five star hotel... Another incident when we wanted to dine in the cafe and the waiter said the table is reserved and when we were about to leave he changed his mind and asked us to stay!!! Was it really reserved?!

Location is great close to the most intrested things in the city nice staff

I prefer calling it a 4 stars hotel kind of old the rooms is not perfect as its shown in the photos

Excellent location, good buffet breakfast, comfortable beds.

Service was ridiculously slow, especially so at the bar and restaurant. Restaurant food below average standard but above average price.

The hotel has excellent location,very near to the tour bus, very near to Rampla st. Room is very big, cleaniness is of good standard, changing of sheets every day.

The room T.v screen is small for such big room. There is no any arabic speaking chanells, I recommend esc, mbc, alarabia, aljazera. For arabic speaking tourists may feel boaring some times. Although the room is quite big but not very well furnished for five stars hotel. The matress is quite hard(not comfortable). There is no bed comfort instead very poor blanket.

This city hotel is not in the city but in the docks with views over the port, together with the fumes and all-night noise from cruise ships & ferries. It is very overpriced and not really convenient to the sights and centre of the city.

Easy access to taxis and the Hop on Hop Off bus right outside the front door. Walking distance to Las Ramblas and the Barcelona Aquarium. The rooms were very clean and the staff were helpful and friendly. The food in the restaurant was good and we never had to worry about getting a table because there was never a soul there!

The mattresses were rock hard! The pool is freezing and the size of a postage stamp. The hotel does not have a warm cozy feel due to its modern design and although it claims to be a 5 star I'd rate it a 4 star. I don't think the hotel is suited for families, it feels more like a business persons hotel. We had stayed at the Hilton Diagonal Mar before our cruise and it was far superior in the "warm and fuzzy feeling" department that I like at hotels.

Location excelent close to the ramblas and unlike previous post felt safe in walking back to the hotel at night.Room very spacious, bathroom well presented on arrival and all toiletries replaced on a daily basis.Bed was very large and very comfortable Staff very friendly and helpful.Roof terrace good with fitness room and hot tub. Would stay here again! Very clean comfortable hotel.

Dissapointed with the balcony no room for sitting out.No tea and coffee making facilities in room. Breakfast allthough plentyfull was overly expensive.

The location was perfect for seeing the sights in the city. We had limited time there and wanted to see as much as we could. It was easy to walk to the rambles, easy to walk to the beach, and easy to walk to the gondola and other transportation for sight seeing.

It was expensive

The most thing I liked was the fantastic view we had at the sixth floor . a view I will never forget , sailing boats , and giant boats , plus the quiet atmosphere we had in the hotel with a delux breakfast , and great hospitality