Best Western Bilbao Conde Duque  

The best thing about the hotel is its location. It's an easy walk from the main railway station or from Moyua Square, where the airport bus stops. There's also a well-stocked supermarket more or less equidistant between the latter and the hotel. The riverside location is very pleasant, and the Guggenheim's not far to walk, nor is the old town. Some of the fittings are a bit worn, but very clean and well maintained. The room was spacious. The window didn't close well, but fortunately the street outside's fairly quiet. Staff very helpful and forthcoming with information, maps, etc. Breakfast could perhaps have been more varied, and the coffee's awful by the high Spanish standards, but for three stars it was adequate. The café annexed to the hotel has good opening hours, and there are more nearby. The wi-fi was very fast.

Noise insulation could have been better. Some people would want more tv English-language tv stations. Otherwise, it's hard to find fault at the price.

Front Desk and restaurant service excellent. Hotel delivered everything we required including (at extra cost) reserved private parking close to the hotel. Good deal that included tickets to the Guggenheim. Very pleased with this choice.

Bbc World tv for a bit of news in English would have been appreciated.

Location, price and clean

Corridors decoration is awful

Very comfortable, convenient hotel for the tourist sites in Bilbao, and a great scenic location, by the river and the Guggenheim. Would have been nice to be able to get a drink in the hotel in the evening as we waited for friends, but the bar/ restaurant wasn't open then. However, there were several other small bars nearby.

Convenient, room confortable, staff friendly and helpful

Breakfast not so good. The buffet includes a number of choices, but quality of food is not high, especially for the Basque country

Nice location, clean rooms

The temperature in the room was around 27C what is really to warm although it was cold outside. The airco did not work. According to the personal in the hotel, they only work in the summer. After my complained the personal forced the window of my room with a special key in order to be able to open at least the window what solved in the end the problem.

Very central. The staff were helpful and the hotel itself was very nice.

The location of this hotel is perfect for walking out the door and being right in the middle of things to explore Bilbao...which is a truly exquisite small city. Hotel was adequate in every way for a stay in this great city if you plan to just use it as a place to sleep. I would stay here again for the price and location.

A bit old and tired. Given a room with a very poor view.

The stuff speaks broken English and it is difficult to understand them.

The beds are not comfortable and the pillows are the same. The bath was not clean enough

Price

Internet can be accessed by, only, one device at a time

The location is very good neat the city central and Guggenhaim and stuffs are kind enogh. The room is clean and has enough space to relax. Totally it's very good.

The hotel was well situated for the city highlights. The staff were extremely helpful. We enjoyed the location of the hotel for the old and newer parts of the city. Would definitely stay there again.

Good staff. Godd room. Poor Wifi.