Best Western Hotel Los Condes    

The personnel at the hotel was the nicest i've met at a hotel ever, very helpful, good english and well intentioned! A true joy

The 70's look of the rooms, but we only slept there, so it didn't matter so much

Close to attractions and metro. Central. Room was clean and a decent size.

Plenty of noise from outside late at night, people leaving local bars. Very close to red light district.

Excellent location, but quiet. Three Metro stations within a five minute walk. Bus stop for the public buses and city tour buses a couple of minutes walk from the hotel. Very helpful and knowledgeable reception staff. Very nice lounge to have a drink before or after an evening out.

WiFi access not always reliable

We come back to this hotel every year, due to its excellent location and good value for the money.

Location was perfect to get around the city centre. Hotel is located just off Gran Via and it was so easy to walk everywhere or jump on a bus.

Breakfast area was very dark and dreary and we decided not to eat there. There is a great choice nearby of local tapas bars and restaurants all serving great food.

The location, it's very close to the LA Gran Via, the main street.

Just a students residence, it's in front the building and at nigth it's very noisy.

Room was clean and the staffs were very helpful. The location of hotel is pretty good too.

Some noisy outside

Peace

the location and the staff

everything was fine during my stay at the hotel

Location

Bed was like bricks

Good location

Noise from the street Bed & pillow were uncomfortable

Good location, close to Gran Via

Small safe in the room that requires Euro 1 everytime to lock. Noisy street at night till the early hours of the morning, windows not sound proof.

Location. Room facilities were adequate.

Nil negative

This is a great location for seeing Madrid. Close to the hop on hop off bus line stop, Flamenco Dancing show a 10 min walk, Tour buses 10 min walk across the road, Lots of shops and restaurants a short walk on the main road . They booked the show and the bus tour for us and all speak very good english. Room size was ok bathroom size was ok. Coffee and Tea is available 24 hours they bring it too your room or you go down to pick it up

If you have a car it could be a bit hard to find. But perficet location and would worth the time finding it

Superb location, right at the center of the city. Friendly and cooperative staff. Reasonable rates. I would definitely recommend it to everyone visiting Madrid.

Breakfast cost is high and definitely not worth the price.

Very helpful reception staff and help with luggage. Maps and advice very useful. Large lounge area. Rooms very clean and excellent facilities.Location very good for sight seeing and eating out. Car park near by.

Not easy to find as road has become pedestrianised and next road is one way but location still good for city.

It is close the sight seeing side of the Madrid, however, hotel is very noisy. Internet connection is very poor.

Excellent location very close to metro, shops, restaurants etc

Two single beds pushed together - not the most comfortable!

The hotel is loacated in the center of the city.It is very good for shopping and excursions.There is a good breakfast.The room was good cleaned every day.The staff was very hospitable.

A little bit noisily from a street, but it is Madrid.

The location, being right in the heart of the city was excellent. Not only that but it is in a cobbled pedestrian street so no traffic problems once you get there. Taxi driver from the station seemed a little unsure where it was.The staff were very friendly and helpful.

The elevators were a bit slow and small but this seems to be a common European problem.

The hotel was very clean, the location is great and the price was good. Internet work fine and I had a TV and air conditioner in my room.

The room was a little small, specially the bathroom.

The location is excellent. The breakfast was very good. friendly staff.

The bed was extremely uncomfortable. I requested a king size bed and I got twin beds put together.

The central location, airport shuttle and a very nice breakfast buffet.

Rooms were quite small

Good & quiet location, just off the of the main street..

A bit more on the variety on the breakfast would be a good idea?

To the centre of the ciy