Choose your preferred language. We speak English and 41 other languages.
Most often used by people in the United States
Salud, 21 (Gran Via, 29), Madrid Center, 28013 Madrid – Show map
Excellent location – rated 9.3/10! (score from 975 reviews)
Rated by guests after their stay at Best Western Arosa.
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
935 properties in Madrid
Including hotels, apartments, villas and more.
975 verified reviews
We speak your language
Best Western Arosa's staff speak: Japanese, Italian, French, Spanish, English
When you book with us your details are protected by a secure connection.
Fitness Center, Massage, Bicycle Rental, Library
Food & Drink
Bar, Breakfast in the Room, Snack Bar
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs EUR 27 per day.
Room Service, Packed Lunches, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating
Japanese, Italian, French, Spanish, English
From 1:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 7 years stays free of charge when using existing beds.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Best Western Arosa accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 975 reviews
Value for money
Show reviews from:
Located just 220 yards from Puerta del Sol in the center of Madrid, Liabeny includes a gym with a sauna. The modern rooms feature a flat-screen TV and free Wi-Fi.
Score from 2042 reviews Excellent
The María Elena Palace is 320 yards from the Puerta del Sol in central Madrid. Its lobby has a beautiful glass roof, and it has rooms with a hydro-massage shower.
Score from 1332 reviews Good
The Senator Gran Vía 21 Hotel is next to Gran Vía Metro Station, in the center of Madrid. The hotel features a 24-hour front desk and stylish accommodations with free Wi-Fi access.
Score from 1002 reviews Very good
Set inside a 1930s skyscraper, one of Madrid's most emblematic buildings, Petit Palace Alcala Torre is located just 270 yards from Puerta del Sol and offers rooms with use of free Wi-Fi, free iPads...
Score from 785 reviews Good
Comfortable and clean room. Very good breakfast. Excellent location.
There was a weird smell in the bathroom. The air-conditioning was not working for one day.
Excellent location (in the city center, next to underground station and very convenient for sightseeing), free wi-fi and public computers, good breakfast, friendly staff
Quite noisy; rooms are being cleaned between 2 p.m. and 4 p.m.
Friendly staff,great sense of humour..plenty to eat for breakfast..great selection.Bedroom cleaned everyday.
The free internet and the breakfast.
The English channels on TV were inadequate
Fab location free Wi fi and free computers in the lounge. Quirky features not bland and impersonal like some hotels. Comfy lounge and free cava in the evening. Nothing to fault and a good price
ac in the room! and very central! everything is close by!
excellent location,clean rooms, very good breakfast buffet
one day very late cleaning of the room; also some argument re payment of airport shuttle, but finally clear that I had prepaid the entire service.
The hotel are situated in the center. There are two funny small ellevators, especially smallest one. After the the old room I had a new exiting room at 8 floor (in Japanese style) with a great view.
Initially I had a key from a room at 5 floor. It was an old smoked room. I asked for another apartment.
the staff was very helpful!
The location and the rooms are clean
The team are not friendly or welcoming
Noisy from other rooms and water noise from walls
perfect location and fantastic view on Gran Via upon my request. always very helpfull staff
the position of the hotel, good for transport,touring,shopping.
Great location. 5 minute walk from Puerta del Sol. Easy dining, sightseeing. Staff is very friendly and helping
It can be quite noisy during weekend.
Near to the Gran Via.
very conveniently located within walking distance to many plazas, stores, restaurants and attractions. very clean.
the staff was rude and just unpleasant to speak with upon arrival and during our stay
The staff were rude and the bed was a futon on the floor.
Location was perfect....the room was a good size with a view over the Gran Via. The bathroom could do with a bit of renovation but it was perfectly adequate especially as the cost of the accommodation was reasonable for such a large city.
Great location, very central. Friendly staff. Very clean.
The gym is very poor, disappointing, more veggie options at breakfast would be good.
Mini bar offer was excellent and location fantastic
The room. Friendly and helpful staff.
Very small breakfast area for the number of guests. Long queue for the only coffee machine
The room was good, nothing particular but the location is really great! Right on Gran Via and near two metro stations. In walking distance to Puerta de Sol, Palacio Real, and Plaza Mayor. And it isn't that expensive to stay here.
The room arrangement is a bit weird, the isn't any socket near the bed stands.
Great location and direct access to the bullring via the very close nearby metro. Comfortable bed, good bathroom and welcoming and helpful staff. Free access to computers and printer which was much appreciated.
The Arosa is in need of refurbishment, being careworn and tired. Stair carpets are grubby. Room however was fine.
The hotel is in the Gran Via, an excellent place to walk around Madrid.
Great location, right at Gran Via avenue. Facilities are in like new conditions. Excellent service.
Lacks adequate street space for drop-off and pick-up of luggage.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!