Lots of little things: Room had no long mirror, no waste bin (only one in bathroom), no box of tissues, no awning on balcony, light on balcony not working. Wi-Fi very slow - took hours to download morning paper.
Breakfast plentiful, but weak coffee, poor orange juice, choice of fresh fruit limited to plums and pears and watery fruit salad. All these could be re,me died at very little expense.
Location - wonderful view over the bay of Llafranc and surrounding wooded hills. The vertiginous walk down to town and steep uphill trek back gave good exercise. Llafranc is a delightful resort with a good beach where matelas and parasols are available for hire. Lots of restaurants and cafes. Lovely local walks to Callela and up to lighthouse.
Room - peaceful, good size, nicely furnished, good aircon excellent bathroom, large balcony.
Staff - Warm, cheerful, not always skilled but try hard to please.