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Newest reviews for Hotel California Palace

  • Anonymous
      Ireland
    August 27, 2014

    The hotel was lovely and it has a good location. Pool was brilliant. Definitely get a room with a pool view. The array of food for each meal was excellent

    The staff could have been friendlier and more helpful.

    8.3

  • Anonymous
      United Kingdom
    August 12, 2014

    Very clean and good facilities and pool area.

    Only one staff member on check in desk and very slow so excessive waiting times for the simplest of requests.

    7.9

  • Leon
      United Kingdom
    July 24, 2014

    * Pool area quiet and clean * Air conditioning in rooms * Quiet rooms

    * Linen in bathroom is very dated and poor quality * Russian female blonde receptionist rude and arrogant. Answered phone and served other guests while she was checking me in. Didnt even look up when I handed in the luggae room key.

    7.5

  • Eileen
      Ireland
    July 11, 2014

    buffet was excellent cleanliness was superb personal request granted

    bar closed early?

    8.3

  • Anonymous
      United Kingdom
    June 26, 2014

    Lots of choice at breakfast and food was always fresh. Nice size balcony and bathroom shower was amazing. Loved the one long pillow you get on the bed. The staff were very helpful when it came to finding out train times etc. Downstairs they have a games room and sauna, jacuzzi etc which we found on the last day and would have defiantly used before hand if we had known about it. Perfect for the random day when you et thunder and lightening and need something to do within the hotel

    The room key kept failing to register when trying to get into our room. Bed was quite uncomfortable, but I was sunburnt so that didn't help

    9.2

  • Robert
      United Kingdom
    May 3, 2014

    This is in sense is a very nice hotel 4 * a great building, nice pool area,nice clean entertainment room and Very GOOD bar staff recommendation for JULIAN(better than reception) rooms cleaned everyday bedding change when needed,.lots of spanish people This could be a excellent hotel but.........

    The bed comfort,the bedding sheets,pillows,towels and the food was basic but edible chips and mash most nights but all the meats and fish was all there along with plenty of other things salads etc with constant replacement being done the imagination seemed to disappear on the basics which by spending not to much in hotel terms could be sorted then this hotel would be a V.good 4*.

    7.1

  • Carol
      United Kingdom
    April 29, 2014

    Staff, location, everything is expected was excellent

    Not happy children were allowed in the sauna and gym areas, I believe this should be adult only to relax . The children were disrespectful and noisy. The free wifi was not acceptable , as we travelled as a group of 6 adults, we were given 2 passwords between us and could not access the internet at the same time as password error message would appear 'in use' this was not what I expected from a 4 star hotel. Very disappointing!!

    9.6

  • Mira
      Finland
    November 2, 2013

    I liked the variety the hotel had: you could go to the pool, to the gym or to the spa. I also liked that, since we didn't make an all-inclusive reservation, we had the possibility to choose between the lunch and the dinner every day.

    First of all, one evening, there was a spider in my food at dinner! It was disgusting and had never happened to be before in any hotel. I told that to the waiter, who only said he was sorry but nothing else. I think this shouldn't happen, at least not in a hotel like this. Secondly, after the cleaning there were black long hair in our hotel room and in the bathroom - I suppose they were cleaner's hair. Indeed, I would never make a reservation for this hotel again since I think the cleanness is very important. Besides, we paid 10€/day for parking but the parking garage could be easily entered by anyone since there was no door in the entrance, just a bar, so I didn't feel that very safe. Also the food at breakfast, lunch and dinner wasn't very special, actually seemed to be very cheap and quite a poor quality.

    5.4

  • Catherine
      United Kingdom
    September 26, 2013

    I really liked the size of room, with balcony. Also the breakfast selection was great, nice dining room. Pool was clean and great area to relax.

    The hire bikes need updated, uncomfortable ride!

    9.2

  • Peter
      United Kingdom
    September 22, 2013

    Location, nice and quiet. Staff very friendly and helpful. Excellent food.

    No tea/coffee facilities in room.

    9.6

  • Alexandru
      Romania
    September 15, 2013

    The food was good and various.

    We booked a double room, but they gave us a twin, which made our stay unconfortable. The location was about 1.5 km from the beach, not 0.5, as on their website. The towels were dirty (rouge and face foundation spots- non of which belonged to us!). The sheets were never changed. The staff didn't pay us much attention, they weren't friendly or client oriented - they didn't say "hello", they didn't ask us if we needed help with our luggage,etc. (except for the bartender and the animation lady, who were really nice to us). They have a board with lots of enterntainment activities in the lobby, but very few were actually held. Most of the other guests were seniors, so maybe it's better suited for families/seniors. The meals do not include water or other beverages, they are all charged (except for the undrinkable coffee and fruty sodas at breakfast, which tasted like chemicals, so we never drank them).

    4.6

  • Anonymous
      Ireland
    August 28, 2013

    everything have stayed there 5 times now and going back next year with a group of friends that I have told about the hotel

    10

  • Ekaterina
      Russia
    August 12, 2013

    Everything was fine

    The fridge in rooms should be accessible not only for those who use mini bar

    8.3

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