눉No complaints of any kind about the facilities or staff. It is a little difficult to find amidst the winding streets of Arcos. However, everyone we asked was very helpful, and the old town isn't that large, so it was a pleasant hunt.
눇Amazing old building situated on the side of a cliff overlooking the valley below. Everything (walls, closets, floor, bathrooms) was restored to perfection and although we felt we were staying in an obviously historical property, it was pristine. Fabulous attention to detail - linens were lovely and high end. Check in took place in the courtyard/dining area, and was accomplished while seated and sipping little glasses of sherry. Breakfast served in courtyard/dining area was substantial and made to order - fabulous, tasty food showcasing the meats, cheeses, jams of the area. While we didn't use the patio very much, it was lovely to sit and look out over the valley. I wish had spent more time here, because wine on the patio at sunset would have been spectacular.