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Del Río, 7, 28013 Madrid, Spain – Show map
Excellent location – rated 9.2/10! (score from 1693 reviews)
Rated by guests after their stay at Casón del Tormes.
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1045 properties in Madrid
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1695 verified reviews
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Casón del Tormes's staff speaks: Italian, French, Spanish, English, German
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is needed) and costs EUR 25 per day.
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, Air Conditioning, Designated Smoking Area
Italian, French, Spanish, English, German
From 1:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 32.10 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1693 reviews
Value for money
Show reviews from:
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Score from 1319 reviews Excellent
Located 320 yards from Madrid’s Puerta del Sol and Plaza Mayor Square, Hotel Cortezo has a rooftop terrace overlooking the city. This chic hotel has a 24-hour front desk and free Wi-Fi.
Score from 2459 reviews Good
The location of the hotel in central Madrid is ideal, the staff were very helpful and it was clean!
Location and staff were excellent.
Breakfast and pillows.
Location. Cleanliness. Breakfast. Lobby.
Poor internet signals in the room. Available PCs are dying.
- Staff was very friendly - Breakfast was fine (Nespresso coffee!) - Rooms were clean and hygienic - Great shower - Excellent location
- the mattress was rather hard
Friendly, helpful staff, lovely warm comfortable room. Everything worked, bathroom well equipped and spotlessly clean.
Bed hard (suited me but not my wife!)
Good value and location Very nice staff
warm room and hot water as we were there during quite cold days. Receptionist gave us very helpful informations where to eat, etc. We were very satisfied!
Kind and helpful stuff, excellent location
I loved this hotel as the staff were amazing and friendly so helpful. The location is fantastic to see everywhere of interest by foot Or metro. Top class hotel and would definitely reccomend.
There was a guy on the reception who s name was Fernando was not friendly at all !!!
Excellent breakfast. Convenient location near Plaza de Espana
Access to the hotel is down a street that resembles an alley.
As my title suggests good value for money. Don't expect 5 star service though. Front office staff very helpful and knowledgeable. Good quiet location and yet close to the buzz of the city centre. Nice large room with a pillar in the middle of the room though which was quite strange. Walk in wardrobe was nice and clean bathroom with a nice powerful shower. Close to the Plaza de Espana metro which was convenient.
Breakfast boring after a couple of days.
very helpful , kind and friendly staff great wifi , excellent location . close to everything yet on a quiet back street . very nice spacious rooms and bathrooms .
The location was the best and very comfortable rooms.
The breakfast was not good.
The staff. very nice and helpful. the location itself was also nice. near famous landmarks and gran via
Good location, friendly staff, spacious room (for 3 persons), clean, free wi-fi
The heating did not work the whole day and the room was a bit chilly.
I wanted to join the five days trip to andulasia . This is the closest hotel to the meeting point. So convenient to go to other places of interests. The breakfast was very good.
Clean and renewed location personnel price
Considering the price there was nothing i did not like.
Location, staff Just 100m from metro station and Gran via street. Noises from streets at nights because of this closeness is normal. Do not miss walking around Royal Palace and also find Museum Cerralbo which is just 10 minutes from the Hotel. Cleanness was really good except the curtains!
The rooms have very thin walls and you can easily and clearly hear what people in the next rooms say and do!! It was really annoying during nights. Breakfast was average: no fruits(just apple), no vegetables, and cold eggs! The curtains really need to be washed more regularly. The white one was not only white anymore but also very dusty, too.
Clean, great Location and very good price.Not to forget the nice and helpful staff!
Excellent location, very near metro stop and close to lots of attractions. Great good value hotel.
Breakfast was average.
The location close to Gran Via, Placa de Espana and Metro station but in a small quiet street with almost no traffic.
The binmen active at night and very noisy. (Probably a problem for most hotels in Madrid)
Lovely hotel in fantastic location within walking distance of all the major attractions,metro tour bus etc. Staff were very helpful and pleasant.The hotel was very warm and clean.Would definitely stay again.
Location is excellent thou it wasnt very easy to location it as it is located behide the main street. It's near metro station. Very friendly staff.
Overall the hotel needs a face lift.. and new beds..
Excellent location near Plaza Espana and a little bit away from the main streets and noise. Everything according to good three star hotel.
Breakfast was guite basic but ok. No vegetables.
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