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Paseo de la Castellana, 220, Chamartín, 28046 Madrid – Show map
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835 verified reviews
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Hotel Castilla Plaza's staff speaks: French, Spanish, English
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Food & Drink
Bar, Breakfast in the Room, Snack Bar
WiFi is available in all areas Free.
Public parking is available on site (reservation is not needed) and costs EUR 19 per day.
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Air Conditioning, Designated Smoking Area
French, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 30 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hotel Castilla Plaza accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 835 reviews
Value for money
Show reviews from:
Just 2 Metro Stops from Real Madrid's Santiago Bernabéu Stadium, this hotel is located next to the Kio Towers on Paseo de la Castellana. It features free Wi-Fi, a spa and a free gym.
Score from 2399 reviews Very good
Set in Chamartin Train and Metro Station, in Madrid’s financial district, Hotel Chamartin features air-conditioned rooms with a buffet breakfast service and free WiFi.
Score from 242 reviews Good
Located next to Cuatro Caminos Square, this hotel’s interior is decorated with plants and palm trees. Its restaurant features an attractive atrium, and the stylish rooms come with free Wi-Fi.
Score from 1181 reviews Excellent
TRYP Madrid Chamartin is in Madrid’s Plaza Castilla District, 220 yards from Chamartin Metro Station. It has a seasonal outdoor swimming pool, a restaurant and rooms with free Wi-Fi.
Score from 826 reviews Very good
wifi is slower than dial up from 1997
Lovely comfy bed and nice linen, fridge in room and air conditioning. TV had BBC world service. Bathroom very nicely appointed with a range of toiletries provided. Free safe and internet in room. Nice and quiet, despite being on a busy road.
No kettle, was gasping for a cup of tea in the morning. Not much in the way of lounges, no pool or roof terrace, not a holiday hotel, but great for first night in Madrid. Breakfast was expensive, so we found a local cafe.
Very large room, wifi quite good (in the first room it did not work, so they changed my room and then was really ok), staff very kind. If you need a simple access to PlazaCastlilla metro station and Chamartin it is really perfect (but if with luggages it is too far to go by walking to Chamartin, ok if no bags). Perfect for working in that area.
Breakfast too expensive, poor surrounding (hard to find a near restaurant), no restaurant in the hotel and the caffetteria was really low low level.
The location, and complimentary cold water at the entrance
1. Very clean. 2. Wide variety of TV channels, even international. 3. Breakfast variety.
1. Not 4 stars. 3 stars maybe at its best. 2. Old fashion furniture and carpets. 3. Bar was closed in the weekend. 4. No restaurant available. 5. No check-in parking spots available.
Helpful staff. Clean. Comfortable bed. Great location.
Big Rooms Room Distribution Staff Location
Bathroo, althrough it was clean, some pieces need to be renewed.
Bar and restaurant were closed. Inconvenient.
location ,,, very helpful staff,, price ...
not able to have a social drink in the hotel the bar was closed all the time ,,,
Good location, very friendly staff.
No bar or restaurant
Close to train station 10 minute walk
Not many restaurants nearby
Nice place at a shockingly low rate. Maybe still because of the crisis? Located fairly close to airport next to metro stop so both airport and city centre reachable in 15 mins. So good place to be.
The bar is permanently closed. That is unbecoming a 4-star hotel.
No shower curtain in the bathroom. Water splashes everywhere. Poor design.
Large spacious room,
Directly linked to public transport into the city center! Receptionist - all - very friendly and helpful!
Every day i had to "re-gain access" with my room card! Waiter at the ground floor restaurant was telephoning for about 10min and did not care whether customers are around!
The location of the hotel is perfect since you have the Metro station just next to it and you're downtown in a couple of minutes. The rooms are very nice and clean. There's perfect sound isolation from the street noises. I loved the Info book in my room that gave me ideas what can one do in Madrid.
The only thing which bothered me was that the sound isolation between the rooms was not perfect. One of the nights I woke up from the couple upstairs having sex.
Handy to Chamartin station
Restaurant was closed and not many places to eat nearby
When i came to MAdrid i always book here in your hotel. But i just notice some difference last time i was here and it is still ABBA Castilla Plaza. Staff was all very nice and courteous. The location for me is perfect since i worked with Filipinos here in Madrid and transportation was condusive..
What i didnt like was, i saw a small dog in the hotel. Your place is all carpet and it may cause some small insect to leave on it. The last time, i was here i had some small insect bites. and some of the toiletries was not available.
Location, with metro and bus station in front
Looks old and not well mantained
hotel is close to metro, buses and old train station.hotel is comfortable.
Staffs do not speak fluent English, very hard to get any information. To get from hotel to city center takes about half an hour.
all of it
Size and cleanliness of bedrooms and hotel. Proximity to metro and bus interchange. Ideal location from previous visits for Santiago Bernabeu. Easy transport to central city but need note that it is located in the north of the city on the airport size.
Lack of facilities open in hotel over the weekend. Would expect at least some of the advertised facilities to be available e.g. restaurant/coffee shop. The area generally seemed to be closed on the Sunday evening. Reception ok But little interaction with staff.
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