We were somewhat warm in our rooms as the weather in October 2014 was unseasonably warm and the castle had been recently set for "Winter" so the (cool) air-conditioning was turned off for the season. We opened our windows which brought heavy breezes and also insects -- this couldn't be helped though, and it didn't dampen our enjoyment of this wonderful hotel.
Sorkunde and Igor were so lovely and helpful during our entire stay; the property is perfection, very beautiful and serene and superbly appointed. Our meals in the restaurant, dinner and breakfast, were fabulous and again, such excellent service! Our rooms offered such a wonderful view, as did the rooftop terrace at our disposal. A grand experience from start to finish.