Castillo Hotel Son Vida, a Luxury Collection Hotel  

general ambiance

When just arrived the directions and guidance to facilities such as dining room , breakfast area and breakfast buffet not good.

Excellent hotel with excellent, friendly staff Treatment at Spa was fantastic ~ so relaxing !

Attention to detail, perfect in every way!

everything there is so great. Fresh air, perfect view,perfect service, kind staffs,clean and comfort room. the breakfast is also perfect. I will choose this hotel every time I come to Palma de Majoca. A best hotel!

Very good spa and golf, beautiful location in the hills surrounding Palma.

Very quiet out of season.

The staff were extremely friendly and accommodating, the hotel dining rooms and bars were wonderful with fabulous views over the gardens and Palma on the distance. Our room was very spacious and had a private terrace/ garden.

The bar prices were a little steep.

Luxury and old fashioned service best describe this fantastic hotel.

There is nothing to dislike about this hotel

Quiet, relaxed luxury, away from the city.

Very expensive dining. £100+ for 2 persons

Attention to detail. Helpful and friendly staff who are very well informed. The hotel is immaculate and the bedroom suite spotless with every amenity and excellent housekeeping staff. Fabulous breakfast buffet and tapas bar and dining terraces with views towards Palma Cathedral.

Beautiful hotel, great staff, fantastic views, lovely stay!

I cannot believe the charge for water! We didn't mind paying for drinks, which were expensive but this is a 5 star hotel but nearly 5 euros for a small bottle of water is exorbitant. In 35 degree plus heat, water is a basic necessity. In Dubai, water is provided free round the pool in 5 star hotels. The Manager's cocktail party ended up being one very long, tedious sales speech given by the hotel manager, one to avoid!

Castillo Son Vida is a wonderful hotel and provides exceptional service . the staff are charming and willing to assist in any way they can. The hotel is beautifully kept and its location looking over the bay of Palma is superb . breakfast on the terrace is a great way to start the day! The City of Palma can be reached in 10 minutes where there are wonderful restaurants and great shopping . we have been staying at Son Vida for over 25 years and on each occassion we stay we have nothing but praise for the hotel and its staff.

Its has no faults in my view at all

On our first nights stay the guests in the following room were extremely noisy and I had to call reception at 1.30am and again at 2am to ask them to ask the guests nect door to be quiet so we could sleep. The following day the hotel moved us to a new quieter room which was fine. The staff reacted well and did all they could to resolve the issue. Which we appreciated

Friendly staff,nice views of the area , beautiful terrace .

There hair and beauty salon was very over priced and not very good.

it was our 50th wedding anniversary, we told the hotel staff & they gave us much more than we could ever expected, they were wonderful.

sehr gutes Personal an der Rezeption & Golf Desk , Frühstück, vor allem die Eierstation und die schöne Terrasse & Ausblick

Sehr schlecht ist das Preisleistungsverhältnis des Restaurants, leider ist das Bistro nur unwestlich besser. Schade ! Die Gäste gehen alle in Palma essen.

Sehr nettes und zuvorkommendes Personal

Wie immer in den Sheraton's übertreiben sie mit den Nebenkosten, zum Beispiel,kostet ein Gin Tonic 22.-- €

Der Pool mit Sauna und Zugang von den Zimmern

Alle Mitarbeiter/innen sehr freundlich und hilfsbereit; hervorragende Küche; super Aussicht von der Terrasse und den Restaurants; gehobene Zimmerausstttung; gutes 5 Sterne Haus; gerne wieder!!!

Der Saunabereich ist zu klein.

Kostenloses Wasser abends am Bett Wundervolle Terrasse!

Fenster konnte nachts nicht geöffnet werden, da keine Kippfunktion Gäste werden nicht darauf hingewiesen, dass im Fitnessbereich nicht ohne Tshirt trainiert werden sollte

Mir hat alles gefallen. Für mich war es das Vorzimmer zum Paradies.

Personeel heel erg vriendelijk

Die Lage ist klasse, der Blick von der Terrasse ist grandios.

Me ha impresionado la terraza de la cafeteria con unas vistas impresionantes a la Bahía de Palma, un verdadero lujo, pero sobretodo el trato del personal y en especial de la recepción y del comedor de desayuno. Da gusto encontrar a profesionales de ésta talla en el sector!

Buenos el Spa es un poco pobre

Ein wundervolles Erlebnis! alles wirklich wunderschön und auf höchstem Niveau. nur zu empfehlen!

Personal im Restaurant vorbildlich bemüht, alles für den Gast zu machen (besonderen Dank an Laura und Paula!) excelentes Frühstück

Speisekarte MIttag, Qualität der Speisen, überteuert gemessen an der Qualität.