Husa Chamartin    

Location, reception staff, everything in general

Nothing

Nice Hotel. Bang at the Chamartin station. Good breakfast. nice comfortable rooms with wifi.

Its about a half hour by metro to the city centre, but an ideal hotel for those travelling on the early morning train from Chamartin .

Excellent location as it is close to the railway and metro stations. The room is clean and tidy. The food is delicious and the price is reasonable.

The fact that it was at the Railroad station and my trip involved traveling to another city by train. It was well connected by Metro to the rest of the city.

The staff was not particularly friendly. There were 3 at reception desk but only one to receive guests. The other 2 were dealing with other matters and ignored guests waiting in line. The rooms are small and the double beds are very narrow. There is no thermostat in the rooms. According to the receptionist the hotel sets the temperature at 25 degrees c and that is final. One cannot open the windows because of the noise of people singing and yelling in the streets all night. The staff was not sympathetic to the fact that we had to sleep in a hot room. The suggestion is to turn off the fan which would leave the room with no ventilation. When confronted with the inconvenience their attitude was "that is the way it is." No apologies. The WiFi did not work on our iPhones. I would rank this hotel as a 2 star at best. Its 4 star rank is deceitful.

Location, price

We specifically asked for a double bed when we booked it, but we were given a room with 2 single beds. The decor was old and ugly.

Having tried a number of hotels in Madrid this is my first choice for short business visits as a self-employed person notwithstanding the hotel's stagecoach traveller ambiance.

The free WiFi probably because it is free packs up now and then which can be a bit of a nuisance.

Everything. I was on business and value for money was great, very nice room, great staff, perfect location...What else I need?.

No answer.

perfect location

the bar

shower needed some limescale remover. The food in the restaurant was awful.

happy attitude of the staff,some of whom were more than helpful

difficulty of finding the premise after leaving the metro [poorly signposted

The location was the only thin that wa good

Every thing else except the location. It seemed like a 2 star hotel, with no in room facilities, no decent toiloteres, the beds were worn out and the walls were showing cracks.

Very next to Chamartin Station. For we planned to have one day city trip and to return to Paris, we need to come back to Chamartin. So for us location was excellent. Rate is reasonable.

Room is not that fancy and new. But very ok.

Location

They gave us a smoking room when specifically we asked for a non smoking room. When we open the bed there was a hair in the pillow. We could not sleep the whole night because the mattress was very nosy. There was a lack of cleanliness

big room,nice price

Housekeeping was good.

Reception staff poor attitude. Poor location. Breakfast.....not great. Late night residents bar - none!!!

The hotel is very far from being a 4 star hotel. It is very old and not updated. Is lack of personnel. For example no room service before 7 A.M. If you need to travel before that time, you will be out without even a coffee. The hotel is very old and without maintanance. The breakfast is extremely poor. For example the spanish omelette is industrially done and just reheated. Everything is terrible. The only good thing is that is practically in the train station.

the rooms are nice and clean

too many different styles of deco, oldy and modern

Reception Staff unbelievably arrogant! ADDITIONAL €25 per day for parking. Facilities for Food and Drink substandard for a "so called" 4* Hotel Worst 4* we have ever stayed in!

Very close to castellana sqush club as we were in a tournament

Not enough temperature control in room

the staff is really really helpful, wonderful! location is good easy assess to anywhere in madrid.

location

The hotel's location, next to Madrid's Chamartin station, is ideal if you're passing through Madrid as we were and leaving in the early morning. The rooms were comfortable, if a little shabby in the way of business traveler hotels the world over. Overall, I'd only recommend if you need a place to stay near the station for a night -- it's fine for that, but for any other purpose you'd be better off in the centre of the city.

Though our room was a few floors up, the noise from the station wasn't completely blocked out within the rooms, so ear plugs were a must -- fine once they were in, however. The rooms are very much of the 80s/early 90s business hotel style and so getting long in the tooth and rather worn, particularly in the fact that there are no bedside plug sockets and precious few others throughout the room. This is no difference to other hotels of it's ilk, but irksome for travelers with cameras, phones and other digital paraphernalia. Certainly, the hotel is from an age where a traveler had few if any battery driven devices on their person.

Although the hotel was not central, the hotel is right next to a train/metro station so very easy to get to the main attractions.

Staff at reception were not very welcoming, not a single smile between them.

The location! Staff were friendly, everything was fine. Fairly bare bones, and a little dated but great for the money.

The hairdryer! ridiculously old and ineffective.

Location