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Plaza Conde de Casal, 6, Retiro, 28007 Madrid – Show map
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Claridge's staff speak: French, Spanish, English
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Food & Drink
Restaurant, Bar, Snack Bar
Public parking is available at a location nearby (reservation is not needed) and costs EUR 20.50 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating
French, Spanish, English
From 12:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
Free! One child under 2 years stays free of charge when using existing beds.
One older child or adult is charged EUR 26.75 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Claridge accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 917 reviews
Value for money
Show reviews from:
The Ayre Gran Hotel Colón is a designer hotel in a peaceful setting, just under half a mile from Retiro Park. It includes stylish, air-conditioned rooms with free Wi-Fi and flat-screen satellite TV.
Score from 2138 reviews Very good
Located next to Cuatro Caminos Square, this hotel’s interior is decorated with plants and palm trees. Its restaurant features an attractive atrium, and the stylish rooms come with free Wi-Fi.
Score from 1173 reviews Excellent
Conveniently located across from central Madrid's Atocha Station, Hotel Agumar is under a 10-minute walk from the Prado, Thyssen and Reina Sofía Museums.
Score from 1552 reviews Very good
Hotel Castilla Plaza is in Madrid’s Chamartín business district on Paseo de la Castellana Avenue, next to the iconic Kio Towers.
Score from 812 reviews Good
We really loved the cordiality at our arrival. The staff was really friendly and very helpful. The hotel was located near to a supermarket, a bakery and other useful facilities, although it's not very close to the center of Madrid. Another quality was the cleanliness of the room - which had by the way a spacious bathroom.
The noisy street next to the hotel disturbed the peace and quiet in/of the room a little. Another drawback was that the wifi reception wasn't everywhere in the room that good.
Nicely located close to metro station. Good starting point for visits to tourist attractions. Hotel staff friendly and efficient check-in process.
Not many options for dining around Breakfast had only few variations from day to day but no real issue for our short stay
Beautiful new hotel with modern decor Resturaunt was delicious Staff was friendly and spoke English Bus and subway stops right out front
Location was not within walking distance of shopping or attractions Beds were very hard
We like everything! Thanks a lot!
Located in a quieter location,10 minute bus ride to the center(#14). Room was clean,bed was nice,air conditioning was cold and quiet!!Lots of cafes and places to eat every where Would stay again.
Had to leave!
The wifi connection has an astonoshing speed, even in upload, the quantity of light coming from outside is minimal. A wonderful stay
The double bed was a little too sensitive to movements, and this affects sleeping. Anyway, this is just a minor flaw
Good location and excellent connection, modern design, very kind staff.
Breakfast is too expensive.
The Houskeeping departnment need to go for a study! Remember! First you need to knock the door and thn you enter !i hate it so much all 5 days they were coming inside without knocking and saying tht they are houskeepers!
The staff was outstanding, in English or Spanish language. Very friendly and accommodating especially thr doorman. The hotel is spotless. The metro stop is seconds from the front door.Rating should be 5 stars.Best part was the price unbelievable value.
100% completely satisfied! !
I like weight training and the gym complex in the basement was amazing! The room was very clean and very modern. Very central to the city centre and right next to the metro line! Great price when booked in advance!
Restaurant was poor - It's fine as a cafe but below average for dinner. We arrived late and ate in the restaurant - Starters were good, Main was poor... Although there is a bar in the hotel, next to the restauarant, you can only order wine in the restaurant - Why?
Everything went perfect
Location, cleanliness, room size and comfort.
One of the staff was rude when asked to open the gym and not informative about providing assistance. But other staff members were very helpful. I would go there again.
This hotel is close to the metro and bus and decent restaurants. I loved it.
The air conditioning blows on you a bit too much while you sleep. It's poorly placed.
Comfy beds Shower facilities WIFI reception Staff attitude
Lack of outdoor seating Main road noise
Staff were super friendly and helpful!
location is a little far from the center.
Rooms were great. Staff was helpful.
A bit away from everything.
Staff were unhelpful and argued with us when we asked for extra towels. No "thank you" or "we hope you enjoyed your stay" we were just waved away. We moved rooms 3 times as our first room was like a shoe box. Staff were frankly rude.
Location, breakfast, facilities
Nice and clean
Breakfast could have been better.
Friendly staff. Easy to get to off the freeway. Too far from city center to walk or drive (I drove there at first and came back with my tailpipe between my legs). Bus 14 departs from right out front and takes you to the Prado and other highlights. Public parking (with discount) is right under the street.
We were on the 10th floor, and the main intersection out front can be a bit noisy. Location is freeway close, but far from downtown. No problem if you don't mind the bus or subway (both accessible right across the street).
The location was a short Metro ride from the centre of Madrid (Plaza de Sol) The Metro station Conde de Casal was across the road from the hotel.
Very friendly staff, they were really helpful all the time. The gym is amazing! I think I will stay there again.
The room service food was horrible, delivered cold and not tasty...
Very friendly hotel staff- even though all of them didnt speak English they tried their best to help us. Rooms were nice and clean with big bathrooms. Hotel was a short taxi ride from most tourist locations and since we were 3 of us we always ended up taking a cab as it wasnt too expensive (EUR 6-10 approx). Nice bakeries around to grab a quick breakfast before you start your day.
Although situated on a busy roundabout, you can hear nothing of the passing traffic in the bedrooms. Very good location 15 minutes by Metro or bus from the city centre. Excellent hotel and amazing value. I would stay there again.
Metro map supplied (on the Shopping Guide) was extremely small and unfortunately the Hotel had run out of the larger maps which included the out of town destinations. These larger maps included a bigger Metro map which would have been easier for the tourist to use.
Professionalism, friendliness and helpfulness of the staff
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