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hotel Conveniently located across from central Madrid's Atocha Station, Hotel Agumar is under a 10-minute walk from the Prado, Thyssen and Reina Sofía Museums.

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Newest reviews for Claridge

  • Anonymous
    September 14, 2014

    We really loved the cordiality at our arrival. The staff was really friendly and very helpful. The hotel was located near to a supermarket, a bakery and other useful facilities, although it's not very close to the center of Madrid. Another quality was the cleanliness of the room - which had by the way a spacious bathroom.

    The noisy street next to the hotel disturbed the peace and quiet in/of the room a little. Another drawback was that the wifi reception wasn't everywhere in the room that good.


  • Anonymous
    August 27, 2014

    Nicely located close to metro station. Good starting point for visits to tourist attractions. Hotel staff friendly and efficient check-in process.

    Not many options for dining around Breakfast had only few variations from day to day but no real issue for our short stay


  • Anonymous
      United States of America
    August 26, 2014

    Beautiful new hotel with modern decor Resturaunt was delicious Staff was friendly and spoke English Bus and subway stops right out front

    Location was not within walking distance of shopping or attractions Beds were very hard


  • Alexey
    August 19, 2014

    We like everything! Thanks a lot!


  • Vince
    August 19, 2014

    Located in a quieter location,10 minute bus ride to the center(#14). Room was clean,bed was nice,air conditioning was cold and quiet!!Lots of cafes and places to eat every where Would stay again.

    Had to leave!


  • Roberto
    August 10, 2014

    The wifi connection has an astonoshing speed, even in upload, the quantity of light coming from outside is minimal. A wonderful stay

    The double bed was a little too sensitive to movements, and this affects sleeping. Anyway, this is just a minor flaw


  • Itana
    July 30, 2014

    Good location and excellent connection, modern design, very kind staff.

    Breakfast is too expensive.


  • Ksenia
    July 25, 2014

    The Houskeeping departnment need to go for a study! Remember! First you need to knock the door and thn you enter !i hate it so much all 5 days they were coming inside without knocking and saying tht they are houskeepers!


  • Ana
      United States of America
    July 21, 2014

    The staff was outstanding, in English or Spanish language. Very friendly and accommodating especially thr doorman. The hotel is spotless. The metro stop is seconds from the front door.Rating should be 5 stars.Best part was the price unbelievable value.

    100% completely satisfied! !


  • Clive
      United Kingdom
    July 20, 2014

    I like weight training and the gym complex in the basement was amazing! The room was very clean and very modern. Very central to the city centre and right next to the metro line! Great price when booked in advance!

    Restaurant was poor - It's fine as a cafe but below average for dinner. We arrived late and ate in the restaurant - Starters were good, Main was poor... Although there is a bar in the hotel, next to the restauarant, you can only order wine in the restaurant - Why?


  • Hector
    July 17, 2014

    Everything went perfect


  • Sally
      United States of America
    July 15, 2014

    Location, cleanliness, room size and comfort.

    One of the staff was rude when asked to open the gym and not informative about providing assistance. But other staff members were very helpful. I would go there again.


  • Meghan
      United States of America
    July 11, 2014

    This hotel is close to the metro and bus and decent restaurants. I loved it.

    The air conditioning blows on you a bit too much while you sleep. It's poorly placed.


  • Tom
      United Kingdom
    July 10, 2014

    Comfy beds Shower facilities WIFI reception Staff attitude

    Lack of outdoor seating Main road noise


  • Bassam
    June 30, 2014

    Staff were super friendly and helpful!

    location is a little far from the center.


  • Lisa
      United States of America
    June 29, 2014

    Rooms were great. Staff was helpful.

    A bit away from everything.


  • David
      United Kingdom
    June 24, 2014


    Staff were unhelpful and argued with us when we asked for extra towels. No "thank you" or "we hope you enjoyed your stay" we were just waved away. We moved rooms 3 times as our first room was like a shoe box. Staff were frankly rude.


  • Eduardo
    June 24, 2014

    Location, breakfast, facilities



  • Monika
    June 17, 2014

    Nice and clean

    Breakfast could have been better.


  • Mitchell
      United States of America
    June 15, 2014

    Friendly staff. Easy to get to off the freeway. Too far from city center to walk or drive (I drove there at first and came back with my tailpipe between my legs). Bus 14 departs from right out front and takes you to the Prado and other highlights. Public parking (with discount) is right under the street.

    We were on the 10th floor, and the main intersection out front can be a bit noisy. Location is freeway close, but far from downtown. No problem if you don't mind the bus or subway (both accessible right across the street).


  • Lance
      United Kingdom
    June 13, 2014

    The location was a short Metro ride from the centre of Madrid (Plaza de Sol) The Metro station Conde de Casal was across the road from the hotel.


  • Justyna
    June 9, 2014

    Very friendly staff, they were really helpful all the time. The gym is amazing! I think I will stay there again.

    The room service food was horrible, delivered cold and not tasty...


  • Megha
    June 5, 2014

    Very friendly hotel staff- even though all of them didnt speak English they tried their best to help us. Rooms were nice and clean with big bathrooms. Hotel was a short taxi ride from most tourist locations and since we were 3 of us we always ended up taking a cab as it wasnt too expensive (EUR 6-10 approx). Nice bakeries around to grab a quick breakfast before you start your day.


  • Aoife
    June 3, 2014

    Although situated on a busy roundabout, you can hear nothing of the passing traffic in the bedrooms. Very good location 15 minutes by Metro or bus from the city centre. Excellent hotel and amazing value. I would stay there again.

    Metro map supplied (on the Shopping Guide) was extremely small and unfortunately the Hotel had run out of the larger maps which included the out of town destinations. These larger maps included a bigger Metro map which would have been easier for the tourist to use.


  • Eta
    May 29, 2014

    Professionalism, friendliness and helpfulness of the staff


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