Barcelo Castillo Beach Resort    

Me ha gustado todo, las instalaciones están muy bien, la comida es excelente ,el personal al servicio es estupendo.

Bueno quizás debería tener entre el personal de entretenimiento una persona capacitada para trabajar con niños con minusvalía(pero solo es una observación) no tengo ninguna queja pues los cinco días que estuvimos lo pasamos genial (para repetir la experiencia)

Habitaciones muy amplias

La calidad del buffet- desayuno. Mucha cantidad poca calidad.

El hotel como instalaciones y personal genial en relacion calidad-precio

La comida, y que había cucarachas en la habitación (nos fuimos tres días antes por el tema de los bichos)

Personal simpatico El apartamento era estupendo, moderno y espacioso con terraza para tomar el sol , (pero estaba nublado y mucho viento!!

No hay manteles en las mesas !! Dos pedazos de plastico que limpiam con una esponja sucia como en los malos bares de barrio Es una falta de higiene que tira por el suelo todo el resto

Tranquilidad,demasiada tranquilidad por la zona sin problemas pero repito muy tranquilo. Parking

El lio con los nombres el primer día Hotel barcelo,apartamentos barcelo,Beach resort barcelo

practicamente todo: diseño, mobiliario, limpieza, confort....

evitaria comer en el complejo si no llevo la opcion de pension completa, nosotros lo hemos hecho en el buffete y me parecio excesivamente caro para la comida que servian, hay opciones mas interesante saliendo del complejo. Otra cosa que nos molesto mucho fue el ruido que procedia de una de las habitaciones de al lado sobre las 8:00 de la mañana, parecian estar limpiando la habitacion moviendo muebles de una lado para otro y pasando lo que parecia una aspiradora.

Great apartment overlookiging the beach.

Not much to do in the town.

Excellent location for beach and resort amenities. Good resort for families as well as couples. Staff very helpful and friendly. Beautiful walks along the beach, and hubby thoroughly enjoyed hiring a bike for several days and exploring the area : ) Great relaxing holiday.

Individual Bunglaows very close to one another so little or no privacy. Bungalows facing road little or no sun and inside very dark which was a shame as the bungalow itself was really good. Satelite TV only english chanels had BBC Worldnews and ITV. Would have been nice to have a choice of chanels for those nights you want to take things easy! DVD player would also have been a nice touch!

Almost everything

paying for Wi Fi

The swimming pool

The food was terrible, the buffet restaurant had no freshly cooked meats or fish during the evening meal leaving u with a choice of dry pork kabab or sardines the service was not good at all I almost slipped on food spillage on the floor while a staff member was looking straight at me and never even commented

Location, staff, cleanliness, amenities in the resort, family friendly, security.

The staff were lovely and our apartment was in an ideal situation,we had a sea view as requested via email.

Pools were cold it was only April!maybe have one of the pools heated

Location excellent, restaurant staff were excellent, room clean and new.

Bar Staff were unfriendly to all inclusive customers.

everything was great, the food, the location, bungalows...excellent.

lack of internet...

it was cleen and quite at night

building work at hotel and not told about in addavance could not sit at large pool as work on rebuilding was been carried out and will go on for some months

The whole place was very well kept, very convenient and close to the beach and shops and a choice of pools.

The complex was hard to navigate at first, a more detailed map would've been handy! Although the apartment was clean, certain areas like the bathroom could've done with a deeper clean like around the shower screen and under sofa etc...We booked a superior bungalow and got a ground floor apartment, it didn't occur to us until we saw the bungalow accommodation across the road from where we were staying, however we didn't bring this up with Reception at the time.

Very well maintained parc. Very clean! Basic but nice accomodation, value for money. Nice restaurants in the neighbourhood, 4 swimming pools and a beach available.

No free WIFIi, although only booked accomodation had to wear a blue brachlet, I hate these things!

Food was good, also room was very clean and spacious.

Nowhere comfortable to sit after meals or to rest. IE no lounge area.Reception some way from restaurant with no comfortable seating. Very small club likened to caravan park.

The hotel is seaside and located conveniently to shops and cafes. Our family felt safe despite other reviews which indicated thefts. There was a large selection of food items at the breakfast buffet. The hotel is 10 minute taxi ride from the airport. The landscaping on the grounds of the resort is lovely with lots of flowering plants, cactus and palms. The beds were comfortable. There are lots of families at this resort with small children.

Although there is a large selection at the buffets, the hot food wasn't hot and the cold food wasn't cold. The hotel seemed very short staffed and several of the staff appeared proclaimed, 'we are too busy'. The worst thing about this hotel is that in unit 2054 (my unit) there was mold all over the drapes/curtains close to the floor in both the living room and the bedroom. The mold gave the unit a musty/noxious smell. I saw other reviewers posted the same thing with photos. I gave a 'poor' clean rating only due to the mold, otherwise it was excellent. If the hotel hired more staff the services and staff would be rated higher as well, but with too few staff it reduced my ratings to 'fair'.

Good facilities. Nice location. All very easy, hassle free.

We went in quiet season. I wonder what it would be like in the busy season....

beautiful poolsides, huge grounds to roam in, great food around, entertainment

staff should have explained the hotel entertainment better. we didn't realise they did activities

First apartment given to us - was damp, mold smell, cockroaches and ants visited us on second night / We requested apartment change - second apartment was dry, light, clean, no "animals" etc.

Excellent appoinment All facilities convienent Beach safe and well managed Bungalow very comfortable A/C a blessing

Cant recall anything

Very large complex, excellent pools, lots of sunbeds, fantastic apartment.

Almost everythint, we found the resort and the surroundings fantastic.

The hotel write in there welcome brochyre, that you are not allowed to reserve sunbeds at the pools, at yet they allow that. Every morning a lot of people reserve sunbeds, even though they dit not use the beds before noon. That we can not understand. Why not have a bed, when you are at the pool, and when your are not, then other people can have that bed. I think Barcelo Castillo Beacy Resort should consider taking af fee for the sunbeds.