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Plaza del Conde Valle Suchil, 5, 28015 Madrid, Spain – Show map
|Urban Double or Twin Room|
|Double or Twin Room|
|Superior Double Room|
|Double Room with Extra Bed (3 Adults)|
|Double Room with Extra Bed (2 Adults + 1 Child)||
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1041 properties in Madrid
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343 verified reviews
They speak your language!
Gran Hotel Sercotel Conde Duque's staff speaks: Spanish, English
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Fitness Center, Massage, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 19 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 342 reviews
Value for money
Show reviews from:
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This Salamanca District hotel less than 220 yards from the 24-hour Airport Bus stop and a 10 minute walk from Retiro Park and O’Donnell Metro Station.
Score from 2680 reviews Good
The location was perfect for us, and near a metro stop which made it easy to explore the city. The staff were friendly and helpful, and the rooms clean and comfortable. We enjoyed our stay, and would return.
A chair broke and was not replaced, even after we called down. After a few days, the maid stopped restocking toiletries, I don't know why.
The location is convenient and it is clean and comfortable. The staff are helpful, polite and friendly.
Front desk could improve (long waiting time to check-in as receptionist was handling phone call very inefficiently)
Nice location Charm Hotel
Rooms start to appear a bit old style... The balcony needed some repairs
lovely staff, great central location.
very slow wifi, very expensive (average) breakfast. Rooms on the 1st floor are quite noisy at night.
The location is near to two metro stations that give you good access to most places in Madrid. The breakfast was varied and plentiful.
That we had to leave the hotel to find a suitable restaurant. The gastropub next door was not what we wanted.
The location was in a nice area and easy to get to many restaurants and shopping areas walking or by subway.
Helpful attitude from the manager to the chamber maids, Spanish hospitality at its finest.
No complaints whatsoever
excellent location, clean room, good staff, free one-time log-in wi-fi, not a chain
small room, window looked out into other windows, dark room
perfect quiet location near places we like - stayed there many times so know how it works, etc. - staff very helpful
breakfast is now poor value - used to be much better - serving staff overworked when a group tour gang comes in
Location of Hotel is very convenieint. Front desk staff are very helpful.
Cleanliness. 1st one week after I checked in, room cleaning did not take place. Thereafter i had to follow up insisiting that room be cleaned.
Good bed Easy access
Very poor wifi Reception desk not particularly helpful Breakfast expensive
We have been staying at Conde Duque for many years. It is quiet, convenient and comfortable. The addition of In room wifi is a real plus. We are sure the bar will be great when finished.
There is a need for non slip bath mats. The tub and floor are very slippery.
The hotel was just right for us. Good service, facility, location and breakfast. A good 4 star. Free and fast wifi in all hotel. Clean.
Noise from adjacent bedrooms was disturbing. Every time our neighbours entered their room it sounded as if they were entering ours! We jumped pit of bed several times at night thinking someone came into the room. We even heard the shower noise. Tv programs 99% in Spanish!
Comfort, cleanless and the location make this hotel an excellent place to discover Madrid. Underground parking next to the hotel - just leave the car and use the convieniend public transport.
Really nothing to complain about.
The personnel are friendly, the rooms are comfortable and the location is great.
Internet is free!
Location and value
Rooms are small. Shower in bath tub very hard to get in and out
Excellent location. Close to Metro. Easy walk to good restaurant districts.
Recently the hotel kindly added free of charge wi-fi on good speed. I was pleasantly surprized! as I was ready to pay based on previous feedbacks. Good location: 3 minutes walking from metro station San Bernardo. 15-20 minutes fast walking to central streets and squares. I took the smallest single room to save money - and did not regret as it was quite enough to work on laptop in the evening, have bath, good sleep in twin-size bed, watch TV. Small fridge full of bar bottles. Coded metallic safe. Clean room, bed linen was changed daily even when I placed a memo not to change it:) Very nice and helpful staff on reception. So pretty view on front size of the building and outside - there are couple of playing grounds for kids, very calm and green street without any traffic. To save money I did not eat in restaurants so I visited few shops nearby the hotel where you can find food, snacks, milk products, jamon etc. I loved Madrid! and good impression after the hotel was part of that general feeling.
Lovely traditional style hotel with charm & character. Nice location overlooking the Plaza tucked away from main street. Staff helpful & attentive. Reasonable value for money.
Pricing ambiguous. Paid for Room including car park then had to pay for car park additionally. Meals in hotel rather expensive (but to be expected I guess)
I liked the location which was quiet and peaceful and yet quite near to the main sites. The room was adequate. I didn't pay for breakfast at the hotel so can't comment on that.
I didn't like the fact that my room wasn't serviced by 1800 onone of the three days I stayed there. The staff on reception kept telling me that housekeeping were in my room and I kept telling him they weren't! Took about 40 mins to resolve.
The location was good in a nice area. the hotel staff were nice and helpful
One of the best hotel 2 times in one month
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