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Lopez de Hoyos, 143, Chamartín, 28002 Madrid, Spain – Show map
|Superior Double Room|
|Standard Double or Twin Room|
|Premium Double Room|
|Triple Room (2 Adults + 1 Child)||
|Family Room (2 Adults + 2 Children)||
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485 verified reviews
They speak your language!
Confortel Suites Madrid's staff speaks: French, Spanish, English, Bulgarian
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs EUR 19 per day.
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Air Conditioning
French, Spanish, English, Bulgarian
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years is charged EUR 3 per night in a crib.
One older child or adult is charged EUR 27.50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 484 reviews
Value for money
Show reviews from:
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A 5-minute walk from Prosperidad Metro Station, Sercotel Apartamentos Togumar features rooms with kitchenettes and free Wi-Fi.
Score from 236 reviews Good
VERY GOOD BREAKFAST!
The staff answered most of our questions by searching on their computer and this led to some difficulties with simple things like finding a dry cleaners and a hair dressers. They need more local knowledge so that they can make recommendations that aid the traveler.
The suite was comfortable and well laid out. It was very private and spacious after coming from Paris with their small but quaint hotel rooms.
The sound insulation was not adequate and lots of doors slamming in the hallway. There was one restaurant/bar staff who was grumpy/unpleasant. If it were my business I would fire him. While the front staff was friendly, they were not exactly concierge status.
Front staff was friendly. Decor was contemporary. Location was good for us because it was near a metro stop which we used regularly, and there were decent community shops. Especially importnt that it was just around the corner from our friends' apartment.
Very cold in the rooms! The heating system is really bad
Huge rooms,friendly personal
the III block is a little noisy early in the morning. not easy if you like to sleep after 8am
I always try to stay in this hotel when i travel to Madrid once a month. Great facility, amazing breakfast, staff extremely friendly 24/7
Rooms are small.
Very close to metro station, clean & confortable rooms.
The bed was really uncomfortable
People were nice and it design was nice
There is a bad smell when u switch on the ac which we reported.
Rate is reasonable for long stay, staff are vey helpful and polite and the room tidy and clean.
May be a bit further out of the way than some people may like, but it was fine for us.
Good hotel, very quiet and nice rooms
Bad cigarette smell in the room (booked non smoking) Not well maintained (walls cover with cracks, bath tab edges have dirt and mould, doors fixtures loosened and dirt left under loose parts)
It was an extremely clean and well presented hotel room
Room too small
A wall decorated with the photograph of a bull being tortured in the ring! I was about to call reception to have it removed. It will hurt the sensitivity of many guests.
Free water in the fridge. WiFi for everyone everywhere. 4 people in the room.
A bit lacking in atmosphere. Three accomodation blocks add to this. Next to our block there was a building project that became very noisy at 8 am.
Parking and proximity to the Metro. Hotel facilities were fine..
The location is good, a few minutes from the metro station not far from the city center. Rooms are spacious and quite comfortable.
room was too dark
Parking on-site (paying) and Metro station just across the road (Alphonso XIII). Modern, sleek hotel with good breakfast. Comfortable and wifi.
Please, replace the ugly and obsolete CRT TVs from the rooms…cmon, we are in 2014...
Mi primary intention to take this Hotel is to stay near to a course celebrate there during the week and weekend pass good days with my family (mother & son). When I arrive the room given is so far, in one hole to the hotel and you can smell humidity in the floor. But when I enter to the room I feel fine because is clear and cleaned. I think don't worry this is good and easy for the extra bed you need weekend. When weekend arrive I tray to talk and tell me is "imposible" to take an extra bed. The solution only be take a Suite with "EXTRA COST" 50.00€ ($80.00) per day. The Suite never appears!!! Is abussive!!! I don't take this and for 3 days ( friday- saturday-sunday) sleep on the floor because I don't want disturbing my family. I pray every night for don't feel anger and pass beautiful.
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