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Resort highlights

Free WiFi

Activities:

Tennis Court Golf Course (within 2 miles) Fitness Center
Show map Elba Costa Ballena Beach & Thalasso Resort

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Newest reviews for Elba Costa Ballena Beach & Thalasso Resort

  • Lisa
      United Kingdom
    August 29, 2014

    Stylish, friendly reception staff, excellent spacious bedrooms with adjoining rooms ideal for our large family. Pool side entertainment was great fun with animacion team, Zumba, Pina Colada party (my fave), poolside fashion show. Kids club, although too young for my kids, looked amazing, great facilities, great staff, lots of activities. The management was very hands on from morn till late, particularly one lady who was greeting people at breakfast, then at the pool bar at lunch, in the reception, and at dinner at 10 in the evening...really on the ball.

    The pool was a little small for size of hotel. The breakfast was a little tiresome, as was the buffet dinner, ok for a few days but after a week I found I was dreading dinner, after 9 days I was ready to go home. The pool bars lunch menu was very limited and do not order the chicken burger...It was made of minced chicken and I could barely recognise the contents! So didn't eat it.

    8.3

  • Anonymous
      Spain
    July 16, 2014

    Spacious and quiet rooms

    Too many people "fighting" for churros during breakfast and for grilled fish/meat during dinner. The beach is far away from the hotel (5-10 min walk). This is a classic 3-star hotel that charges 5-star hotel rates.

    7.1

  • Anonymous
      Italy
    July 2, 2014

    Staff were friendly and helpful.

    I had ant problems, but it was easy to change rooms.

    6.3

  • Mark
      United Kingdom
    June 26, 2014

    Staff were fantastic made me feel very welcome being the only brit there!! Food buffet good choice and great waiter service. Got a quiet room that I requested.

    nothing.

    7.9

  • Anonymous
      Belgium
    June 25, 2014

    There was a bad smell in the bathroom.

    4.6

  • Anonymous
      Netherlands
    June 22, 2014

    Way too noisy specially on weekends.

    6.7

  • Anonymous
      Gibraltar
    June 10, 2014

    Breakfast selection was extraordinary! Staff was extremely helpful and attentive (when I fell sick they went out of their ways to accommodate our requests for free) Pool bar offered very nice home made burgers Pool has good policy in place where you can't book the lounger by simply throwing your towel on it and not showing up for hours Location was great 2 min from lovely beach

    Hotel was extremely busy with families with small kids (more than 40 + kids for 200 rooms) which made the pool almost inaccessible and extremely noisy, same for evening entertainment (only directed at little ones). Virtually there was no communal area that was noise free during the day or evening (kids dance off was taking place in the only open bar with TV) Very close to military airport so you do hear plans taking off in the middle of the night

    8.3

  • Cornelius
      Belgium
    June 6, 2014

    Accomodation,clean,space

    Buffets are not outstanding. Very noisy inthe we,due to children.

    7.1

  • Alex
      Gibraltar
    May 27, 2014

    The staff remember you, and always a good selection at the buffet. Our young son always wears himself out. The spa is a great way to relax.

    10

  • Anastasia
      Russia
    May 27, 2014

    Nice location, original design, great rooms. Close to an amazing beach. Tasty and variable food meeting almost all possible needs. Friendly staff! Top SPA center, normally I´m not a big fan of such activities, but this one was really worth visiting. Hotel makes nice offers with late check-out and lunch included, it´s very convenient and beneficious.

    When it´s full of families, be ready to hear a lot of noise produced by kids in the halls and swimming pool. Which is, I'm afraid, typical for high season. I was sincerely surprised with the abscence of towel service near the pool. You have to bring your own towels. If you're unaware, you have no other option but to use the room ones. The corridors and toilets near lobby bar could have been cleaned more often and properly... Last but not least - the system of payment during your stay is really complicated: some bars accept cards, some not (near the pool), so you have to bring cash. Once the receptionist forgets to suggest you "opening a credit", you'll have to deal with those obstacles. But those disadvantages are not significant comparing to all good things there.

    7.5

  • Anonymous
      Gibraltar
    May 20, 2014

    Great location- just by the beach. Nice big family room. Kids club for the little ones, bicycle rental available in the hotel. Good breakfast- large variety.

    TV rather small for the size of the room but otherwise all great.

    9.6

  • Anonymous
      United Kingdom
    May 14, 2014

    The relaxed yet efficient atmosphere of the hotel. Staff always very helpful but unobtrusive. The chap who organises and runs the events for adults and children is truly amazing, his energy levels are astounding. Looking forward to our next visit.

    This is the third time we have stayed at this hotel so to say that we don't like something means we are being picky however this time we went at the beginning of the season and the organisation between the beach bar and the kitchen at lunchtime was a little chaotic, our meal was undercooked and almost cold, we didn't eat it, having mentioned this we were not charged for the food and there was no quibble

    8.8

  • Anonymous
      United Kingdom
    May 13, 2014

    Room was spacious and lovely sandy beach just a few minutes stroll away plus the hotel pool was excellent !

    It seemed that the room air con was not fully functioning on one night and when balcony door left open mozzies came. Generally no problems though with sleep quality.

    9.6

  • Andrew
      Gibraltar
    May 6, 2014

    Location, underground garage ( even at 10 euros a day), pool, and view from my room overlooking the golf course.

    The buffet food could have been a bit better that's all.

    8.3

  • Chantelle
      Spain
    May 6, 2014

    Very friendly staff and helpful. Lovely food and spa is great. Very nice room

    Wifi kept asking me to log in again wouldnt stay connected.

    9.2

  • Anonymous
      Spain
    April 19, 2014

    I liked the room, the buffet and the location near the beach.

    I didn't like the shower or the noise in the corridor.

    6.7

  • Derk
      Spain
    February 11, 2014

    Breakfast Spa wellness Very big hotel with lots of space. Bathrooms Classy

    The Spa Wellness is beautiful but why do the visitors have to wear that rusty key that almost doesn´t work anymore. Because of the heavy rain there where towels everywhere in the aisles of the hotel.

    8.8

  • Diogo
      Spain
    October 15, 2013

    Poor sound isolation of rooms.

    6.7

  • Dennis
      Spain
    October 3, 2013

    The accommodation the Junior Suite was Superb, the Spa and the food was excellent . This was our fourth stay and I would Recommend.

    8.8

  • Pedro
      Portugal
    August 29, 2013

    The view from our room was nice and peaceful.

    The hotel is not well structured. The staff were not friendly and not very professional, especially the mini club staff.

    6.3

  • James
      United States of America
    July 27, 2013

    Proximity to the beach.

    Too many loud activities in the pool.

    9.2

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