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Newest reviews for Hotel del Carmen

  • Stefan
      United Kingdom
    September 1, 2014

    The interior design of rooms. Location. Helpfulness of all staff that we met, helping us with our bikes and holiday in general. Oh the amazing cleaners who cleaned our room so so well.

    Shower power not that strong and a little small. Not enough cloth hangers.

    10

  • Susan
      Spain
    August 18, 2014

    The room was on the roof terrace and the only room on that floor so not much noise from other guests. Staff were helpful and friendly and spoke excellent English. Breakfast was good and the lady who served it was really nice and friendly. A good stay thoroughly enjoyed it. Nice quiet location with good views and plenty of eating places locally.

    Fridge took a while to get going but eventually worked ok.

    7.5

  • Mauricio
      United Kingdom
    August 18, 2014

    Excellent location. Friendly staff. Terrace view.

    Toilets need a bit of work done. Air condition broke but we changed room immediately with no problem. The fridge wasn't working in the second room, but we had an amazing view of the park.

    7.5

  • Anonymous
      United Kingdom
    July 27, 2014

    The jacuzzi was great. Big and very quiet, most of the time we had it to ourselves. Perfect after a hot day of sight seeing. Location amazing.

    The bathroom. It needs serious renovation. Mouldy and in desperate need of paint job. Tap splashes you and the shower leaked.

    7.1

  • Anonymous
      France
    July 15, 2014

    my room was on the rooftop, the only one, there is a terrace and a jacuzzi, its kind of cool cause i almost had it to myself, free safe in the room

    church bells every 30 minutes in the morning, no wifi in room on the fifth floor - only in the bathroom - but on other floors it was fine, noisy airconditioning system for the whole building on the fifth floor right next to the room

    8.8

  • Hristo
      Bulgaria
    July 5, 2014

    The best location - at the city center and also just 20 meters from the Turia park. The staff was really helping and friendly, the room was well designed and confortable. The breakfast was also very nice and in conclusion I must mention that I really liked the overall expirience there.

    The only thing I didn`t like was the fact there was no wifi at the rooms for too long, since there was some technical problem. That should have been solved faster (4 days I had to use the wifi at the reception to check my e-mails). The problem was solved at the very last day of my stay.

    9.2

  • Rodger
      Spain
    July 4, 2014

    The hotel was very well positioned for the old town of Valencia and other tourist attractions. The breakfast had a good variety, the rooms were functional, comfortable and clean. The staff friendly and helpful.

    Situated on a busy road but this quietened down overnight. Wifi not available in the bedroom.

    8.3

  • Rogelio
      United States of America
    May 10, 2014

    Location, staff, clean place. Not spectacular but very well ran, charming architectural design.

    Rooms are a bit small. Breakfast could be improved.

    7.5

  • Ann
      Belgium
    April 17, 2014

    excellent location and good breakfast, you get everything you want! the room was very clean!!

    the wifi didn't work!!

    10

  • Barbara
      United Kingdom
    March 19, 2014

    great staff and location

    very poor facilities in bathroom very badly designed bath /shower had to climb into bath behind wide shower screen to turn on taps poor amenities re bar and snacks

    6.7

  • Julie
      United Kingdom
    February 18, 2014

    Location and helpful staff

    Nothing

    9.2

  • Jonny
      Netherlands
    February 15, 2014

    The location is very good. The breakfast buffet is also good.

    to hard beds. little bit old rooms.

    7.9

  • Derek
      United Kingdom
    January 6, 2014

    Friendly helpful staff most of whom spoke good English. Good location, quiet room looking on to side street. Excellent range of food for breakfast.

    Room maintenance lacking. Door handle fell off. Hand basin and shower drains blocked in various degrees. Hand basin overflow home to colony of small flies!

    7.1

  • Joanna
      United Kingdom
    September 16, 2013

    Loved the rooms especially the spacious and powerful showers. Also enjoyed the roof terrace and pool.

    Can't think of anything

    10

  • Jennifer
      Australia
    September 1, 2013

    Friendly helpful staff. good location.

    Breakfast wasn't good. Milk was sour. Milk, dairy and meat were room temperature not good should all b on ice otherwise it makes people sick.

    8.8

  • Anonymous
      Spain
    July 28, 2013

    The rooms were spacious and well designed albeit a little run down. The staff were friendly and helpful. The location was okay for the city sights.

    The smell. I had a room that constantly smelt of sewerage and bad enough that I had to change rooms for 2nd night. The website quoted rooms with a bar fridge but unfortunately that turned out to be a fridge that didn't work. This meant not only was there no stock available to buy, we could not chill our own drinks, water and keep food. The staff said the hotel knew about the problem and were looking into replacing them - all rooms were the impacted. Also website quoted parking is nearby but it is not very convenient to get to/from.

    5.8

  • Anonymous
      Spain
    July 25, 2013

    The design of the hotel overall was nice, as was the design of the room. I imagine it would have been even nicer when it was first refurbished. It's a bit tired now.

    - the website said there was parking nearby at an additional cost. It wasn't exactly nearby. In fact, it was a 10 minute walk from the parking station and not convenient at all. - the website said the room had a mini bar. That turned out to be a fridge that didn't work. When we spoke to the staff about this, they said they were aware of the issue with the fridges and were looking at replacing all of the fridges. We had no cold good or beverages in the room for the entire stay. I. Addition, the "mini bar" did not include and in-room snacks, water or other drinks - There also was a very strong sewerage odour throughout many parts of the hotel throughout our stay

    5

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