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Resort highlights

Free WiFi

Activities:

Tennis Court Golf Course (within 2 miles) Fitness Center
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Newest reviews for Don Carlos Leisure Resort & Spa

  • Maureen
      Ireland
    September 1, 2014

    Restaurants were very poor and way overpriced. It is not stated in the half board booking that this includes only one restaurant, very disappointing.

    6.7

  • Hussein
      Saudi Arabia
    August 31, 2014

    The view, the bed and staff hospitality.

    Location is not near the city central.

    8.8

  • Abdul
      United Kingdom
    August 28, 2014

    We stayed at the villas, despite a poor first night and after speaking with Maria the manager , the service was excellent for the rest of the trip , all the staff were very helpful and catered to any request .

    The first night, however this the rest of the stay more than made up for it.

    7.1

  • Aarti
      United Kingdom
    August 26, 2014

    The pool, the beach club, the room, most of the staff!

    Not much happening in the evenings - we booked here as we did not want to leave the resort but felt the offering for evening entertainment and restaurant choice was very limited.

    7.9

  • Rasha
      Bahrain
    August 24, 2014

    Location View

    Some staff not friendly, or helpful Room was smelly on arrival Walls between rooms very thin that you can hear your next door very clear

    8.3

  • Howard
      United Kingdom
    August 23, 2014

    The whole ambience was luxury. Enough said

    Main restaurant. Menu out if touch. Wanted to eat there nothing on the menu to attract

    10

  • Ricky
      United Kingdom
    August 20, 2014

    Service, location, attention to detail.

    Too many children

    10

  • Ignace
      Belgium
    August 11, 2014

    de luxe rooms ; breakfastbuffet; balcony and view; sportfacilities; nice and polite staff

    almost nothing

    8.8

  • Nicola
      United Kingdom
    August 9, 2014

    Having to pay for beds on the beach

    6.3

  • Christopher
      United Kingdom
    August 5, 2014

    Comfortable rooms, large ground floor reception area, good service and friendly staff. Excellent breakfast, by beach and Nikki Beach Club.

    Main hotel pool, looking a bit dated, no modern pool bar and poor pool restaurant food

    7.9

  • Lee
      United Kingdom
    August 5, 2014

    Excellent position Staff were attentive

    Rooms were unclean

    5

  • Anonymous
      United Kingdom
    August 3, 2014

    Molton brown toiletries in bathroom, food choice at breakfast,

    Tea and coffee at breakfast, limited relaxed dining options in evenings

    5.8

  • Srinivasan
      United States of America
    August 2, 2014

    Artwork in the lobby Breakfast was good Overall ambience in restaurants and staff was courteous

    Smelly carpets in corridors Non responsive maintenance staff - did not fix bathroom door that would not close despite complaining 3 times about it - in room 1204

    6.7

  • Stephanie
      Switzerland
    July 30, 2014

    Condo was great Beach was nice, but rocky in front of our hotel Food was good Condo Concierge was helpful Beach waiters were great

    Beach matrie D was average to below average, never had our reservation for chairs. We had to run people out of our chairs. Front desk wouldn't make change for us when they had it (normal European mindset)

    7.5

  • Monika
      Hungary
    July 29, 2014

    Beach club, restaurants, location

    you have to pay extra for the beach club, although it is not mentioned when you reserve, room could be bigger

    7.5

  • Anonymous
      United Kingdom
    July 29, 2014

    Spacious rooms

    Need to pay for beds on beach & beachside pool! Breakfast a manic experience.

    7.5

  • Theodor
      Romania
    July 27, 2014

    The garden fantastic

    Dirty around the beach club pool, breakfast too similar every day, wi fi very poor in the room, the service in the restaurants very slow.

    8.3

  • Carol
      Ireland
    July 20, 2014

    The location and the pools

    I booked a double sea view room. When I arrived I was given a room with minimal sea view and overlooking a dump and Malaga. When I complained they told me that I had requested a sea view room overlooking Malaga. This was untrue and there were no specifications in the book for a room overlooking Malaga or Marbella. I went for lunch at the upper pool with my daughter and grandchildren. The service was terrible. We had to wait 20 mins before anyone noticed we were there. I had to go and get menus from the service area. It took another 20 mins for our drinks to arrive and then longer again for our food to arrive. When our food arrived it was not the right order. We did not want to wait any longer so we just cancelled the dish they had forgotten. We went to beach restaurant another day. The service was very bad here too. They mixed up our order with another table. I was very disappointed with the hotel and will never stay there again.

    5

  • Anna
      United Kingdom
    July 16, 2014

    Loved the live music especially the harp at breakfast.

    Cocktails at hotel were extremely poor, we tried 3 different ones.

    7.1

  • Kristina
      Switzerland
    July 15, 2014

    Just by the Nikki beach, which is a great spot. Good gym, selection of restaurants and leisure areas. Would recommend staying at their new section.

    Service a bit slow, but, hey, it's Spain

    9.2

  • Anonymous
      Canada
    July 15, 2014

    -villa was great, very comfortable, very good facilities

    -limited menu options e.g. kids menu was the same in every location on site that we visited, if you say you offer excellent service then follow through e.g. asked for a new iron to be delivered to villa but it never came, asked for laundry soap 2 times before it arrived

    8.8

  • Frances
      United Kingdom
    July 14, 2014

    We arrived early and it wasn't a problem as our room was already ready which was a nice bonus. Also when we checked out they were very helpful in letting us use the facilities and providing various key cards to whatever we needed / holding our bags securely. We dealt with reception a few times as I needed an adapter and we wanted to get ideas on where to go for the day and the ladies on the front desk were just so helpful and friendly. The staff that were at breakfast were so friendly and it made it a very enjoyable experience each morning. Great value for money. Lovely resort, well maintained and plenty of staff to help.

    Three of the four days we would come into our room in the afternoon and the air con wasn't working (which is when you need it most, it being so hot). However they were prompt in sending an engineer up each time and I believe it isn't a reflection on the hotel just one of those unlucky issues, but they dealt with it well. Also a couple of times we ordered food through the beach club and it would be missing something i.e. the burger with Jack Daniels sauce - was missing the sauce! Which for the amount you pay is slightly disappointing!

    10

  • Ahmed
      Egypt
    July 13, 2014

    Room size , amenities , room facilities , nice terrace , bed is very comfortable with Good quality mattress and billows , wardrobe size us excellent , housekeeping service is nice , breakfast food collection is nice and waiters at the breakfast area are great .

    The reception is the call center and the operator , every time you have to askfiesonerhingvyou have to call housekeeping / room service you have to call the reception , all are busy all the time , they are taking the sall after 5 mins of ringing , they are friendly but they are understaffed and not all of the are speaking English , they are not professional , they lack experience and need training .

    7.5

  • Theodor
      Romania
    July 12, 2014

    The garden very exotic, pools, restaurants, breakfast and so much fun.

    Nothing to dont like

    10

  • Robert
      Ireland
    July 11, 2014

    The condition of the hotel in terms of facilities , the stardard of the decor and the location was superb. The staff were excellent and so friendly and accomodating. It was a really enjoyable stay. thank you so much.

    Nothing to complain about at all.

    9.6

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