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Newest reviews for HSM Don Juan

  • Jemma
      United Kingdom
    August 7, 2014

    Found the food ok. Hotel lovely! Staff good! Cleaned every day. Very close to the strip. Comfy!

    When we arrived in our room there was chewing gum on the picture frame and a werid mark on the wall. Very rowdy. We were there to party anyways but if u want a relacing quite holiday dnt stay here.

    7.1

  • Paul
      United Kingdom
    August 3, 2014

    The location is good the staff were very pleasant and helpful.

    As I say do not go in July the hotel was full of unruly youths. This is not the fault of the Hotel but the resort its self. The youths obtained cheap booze from the local supermarkets and partied in there rooms prior to going out in the early hours only to return even more drunk to scream and shout in the rooms and corridors. Result very little sleep. Security did address the problem but was every night repeated. Sadly the hotel catered for the youths entertainment wise ie Boom Boom music around the pool. Food selection average same choice of soup every night.

    5.8

  • Ian
      United Kingdom
    July 5, 2014

    Staff, food cleanliness

    I stayed there before and there were many families in the hotel. This time most were young and wanted to party. Behaviour and noise were issues before going out at midnight and returning between 4 and 6 in the morning. I would not have chosen this hotel if I knew that it was likely to have so many young party seekers

    8.3

  • Steven
      Spain
    June 15, 2014

    The fact I was able to get free wifi in the lobby

    1. Paid for wifi in my room (that did not work the entire holiday) was told oh well 2. After repeatedly asking staff I still felt uncomfortable at the pool as staff where running after a so called celeb who was there (hotels are ment to be of equality not one person) 3.meal times and any other information was not given to me upon arrival, so I missed the first 2 days meals!! 4. The staff after I tripped over a substance I can only describe as sticky on the doorway just giggled and do not clean it up for 2 days!!! In all the hotel was a bad example considering there are hotels Next door dor better money and better quality of service

    4.2

  • Anonymous
      United Kingdom
    September 26, 2013

    location was great,away but within walking distance,clean and friendly x

    8.3

  • Anonymous
      Ireland
    September 13, 2013

    The hotel was very good for the money you pay plus the stuff was really helpful and we could hear them speak in different languages. We had half board - dinners were great especially for a lot of vegetables and gazpacho and there was a good omelette in the morning. 5 min walk to the beach and "the centre" of Magaluf.

    If you don't want to get to know the local culture and people and want to eat the same food you eat at home (aka eating Full English Breakfast and stupid hamburgers and crisps) and the only thing why you're there is to get drunk, then this is the place for you! Otherwise definitely choose another part of Mallorca (that by itself is beautiful).

    8.8

  • Ksenia
      Russia
    August 21, 2013

    1) Good location. Far from bar street so u wont meet with drunk English guys all nights long or can sleep some nights when u r tired of bars and clubs. Close to the beach and sea. 2) Taste food. Breakfast wasnt excellent but includes very nice omlettes and cakes))it will be enough 4 u.Dinners were great. A big choice of food.Oftener its a fish day.But everything is great. 3)Friendly staff. 4)Nice swimming pool. If u want to take a chaise-longue u should come earlier cause English people will take all of them. So i recommend u this hotel. We enjoyed staying there.

    1)Strange elavators which u will wait for a long time. 2)WiFi Free worked not very well. Especially when there were too much people in lobby. 3)Housekeepers didnt clean up a balcony and wash the floor bad.

    8.3

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