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Newest reviews for Emperador

  • Brona
      Ireland
    September 14, 2014

    Loved the pool-a welcome break for the city heat and great way to cool down after some sight seeing. Perfect location, right in the centre of all the activity. Terrific room service-towels and sheets changed everyday and very clean!

    9.6

  • Alistair
      United Kingdom
    September 9, 2014

    Central Location , easy for Metro and other transport. Large room with sitting area, very clean and well equipped ( front of hotel on 6th floor). Very good buffet breakfast . Access to 10th floor roof top pool with sitting area and magnificent views of the city. Good hotel choice.

    9.6

  • Francesca
      Australia
    September 7, 2014

    The location was central to everything. Buses and taxis in front of hotel. Lots of shops around. Although it is a busy road, it's good to have everything at your finger tips. The staff were fantastic, helped us with everything. This felt like a 5 star hotel. Excellent stay!

    Nothing, all good!

    9.6

  • Yolanda
      Spain
    September 4, 2014

    The location and the pool

    The long line at check in time!

    7.5

  • Craig
      United Kingdom
    September 4, 2014

    Three nights at this hotel and it was great! Excellent staff.. The decor won't be to everyone's taste. Location is amazing. Roof top pool is great, plenty of sun beds and fantastic views..

    Air-con wasn't great..

    10

  • Anonymous
      United Kingdom
    September 1, 2014

    Rooftop terrace with (cold) pool Club Emperador Central location

    Poor quality wifi in lobby No free wifi except lobby No free wifi for Club Emperador members Coffee sachets in room "rationed"

    8.8

  • Michael
      New Zealand
    September 1, 2014

    Location Facilties

    Room very noisey at night - felt like neighbours where in room with us!

    7.5

  • Rosemary
      United Kingdom
    August 31, 2014

    roof top pool

    slow check in horrendous lifts

    7.1

  • Holly
      United Kingdom
    August 31, 2014

    Great location to get around the city. The roof too pool & terrace is a real plus. We loved it & would go back again.

    If you want a room with a view you'd need to request it as we had a wall to look at but didn't matter to us as we were out sight seeing or relaxing on the roof top pool.

    8.3

  • Fatima
      Bahrain
    August 31, 2014

    location

    level of cleanliness

    5.8

  • Rania
      Egypt
    August 30, 2014

    The location of the hotel & the cleanliness of the rooms

    I made a request in my booking for a certain room which was 222 and for gran via view but it wasn't fulfilled.

    10

  • Hayley
      United Kingdom
    August 27, 2014

    great location, can walk to most places pool great in the summer breakfast was varied and frequently replenished

    no mirror in our room room service very slow too few beds around the pool for number of guests wifi in lobby very hard to use as eveyone is on it

    7.5

  • Anonymous
      Denmark
    August 24, 2014

    I liked pretty much everything!

    We NEED WATER to live. Do NOT make people pay for water at the pool. And we were denied to bring our own water. That was

    9.2

  • Anonymous
      Estonia
    August 21, 2014

    perfect location, pool (!)

    no conditioner, no body lotion, no tea and coffee make facilities

    6.7

  • Anonymous
      Finland
    August 20, 2014

    Perfect location. The pool are was nice, however it would have been nice if the opening times had been longer. Breakfast was very good.

    The decoration of the room was a bit old fashioned and I generally don't like wall-to-wall carpeting.

    7.9

  • Anonymous
      United Kingdom
    August 19, 2014

    Location Terrace view and pool Good value

    Sofa bed in triple room Club room was poorly stocked, under staffed and not very clean.

    7.9

  • Geraldine
      Ireland
    August 19, 2014

    Hotel is in a fantastic location We were able to walk to most places or if not the metro was right outside the hotel. Rooms are good with lovely big beds but terrible flat pillows Pool is cold but great when the weather is so hot.

    The pillows

    8.8

  • Beth
      Australia
    August 19, 2014

    From the elegant lobby to the huge rooftop pool, this hotel was a lovely experience. The concierge staff were fantastic and could not do enough for us when one of our party left their wallet in another part of Spain, organising a courier to pick it up for us.

    We thought the breakfast buffet price too steep so did not try it to be able to comment.

    10

  • Timothy
      United Kingdom
    August 18, 2014

    Ideally located for sights restaurants and bars Great roof gardens and pool area to come back to after a day walking the city

    Rooms a little tired

    7.1

  • Anonymous
      United Kingdom
    August 18, 2014

    Location Rooftop pool and bar Bedrooms

    Abrupt security guard Breakfast is quite limited with non fresh pastries

    8.8

  • Janet
      United Kingdom
    August 15, 2014

    Nice pool on the roof with plenty of sunbeds. The location was excellent five minutes to the grand palace and twenty minute stroll to the museums. Lots of bars and restaurants in the area.

    Wifi was free in the lobby but charged in the room which is really annoying

    10

  • Carol
      United Kingdom
    August 12, 2014

    The pool area

    Cost of drinks in hotel

    9.2

  • Anonymous
      Ireland
    August 12, 2014

    Amazing pool with the view of the city.

    No negatives but the pool/ roof top bar area could have been utilized for late night drink/ parties

    10

  • Laurel
      Australia
    August 11, 2014

    The pool! Nice and cold against the heat.

    Smoking allowed on roof top no smoke free zone.

    8.3

  • Sarah
      United Kingdom
    August 8, 2014

    My friends and I came here for a hen do in July and it was fabulous. Lush hotel, the rooftop bar/pool were great, the staff were so friendly and accommodating. The location is very central - right in the heart of everything you'd want to do/eat/see in Madrid. Would definitely stay here again.

    10

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