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Gran Vía, 53, Madrid City Center, 28013 Madrid, Spain – Show map
Excellent location – rated 9.4/10! (score from 1595 reviews)
Rated by guests after their stay at Emperador.
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1592 verified reviews
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Emperador's staff speaks: Italian, French, Spanish, English
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Outdoor Pool, Terrace
Sauna, Fitness Center, Massage
Food & Drink
WiFi is available in the hotel rooms and costs EUR 12 per 24 hours.
WiFi is available in the hotel rooms and costs EUR 5 per hour.
WiFi is available in public areas and is free of charge.
Public parking is available on site (reservation is not possible) and costs EUR 31 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Safe, Shops (on site), Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Designated Smoking Area
Italian, French, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child under 10 years is charged EUR 16.50 per person per night in an extra bed.
One older child or adult is charged EUR 38.50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1595 reviews
Value for money
Show reviews from:
Catalonia Gran Vía offers a terrace with a heated pool and views of Gran Via. There is free Wi-Fi, a spa and small gym. It is in central Madrid, between Puerta del Sol and Plaza de Cibeles.
Score from 2191 reviews Very good
Located just 220 yards from Puerta del Sol in the center of Madrid, Liabeny includes a gym with a sauna. The modern rooms feature a flat-screen TV and free Wi-Fi.
Score from 2556 reviews Excellent
The Hotel Preciados is located in the heart of Madrid, a 5 minute walk from the Puerta del Sol. It offers modern services, including free Wi-Fi access and free minibar in rooms.
Score from 1970 reviews Wonderful
Hotel Rex is set on Madrid’s Gran Via, between Plaza de España and Plaza de Callao Squares. This hotel features a 24-hour front desk, and rooms with free Wi-Fi and satellite TV.
Score from 4212 reviews Good
room was clean and worm
the stuff in the lobby where so agrasive and not friendly at all
-in the price for superior room:the emperador club: 4types of alcohol,beer for free + non-alcoholic beverage (coca-cola etc.) from 12:00-23:00 -small balcony with the view to the Gran Via (but noisy because of that) -welcome drink
- SLOW internet in the lobby - no english newspaper in the emperador club (which is under constant renovation, so it is replaced to an other room) -small bed size (lenght and width)
Sorry, single room should be a storage room, not a guest room for €110 - no view and claustrophobic! Staff complety unwilling to understand/resolve the problem. Had to pay for an upgrade to get an acceptable room. Very dissapointing, will never book a single room here agsin!
Nice lobby bar, although service was slow--even at Spanish standards.
Hair dryer in room didn't work. Took overnight to get issue resolved--two phone calls. Charge for WiFi in this decade is absurd.
habitacion no tener WIFI, no tener zapatillas y cepillo de dientes.
Emporador personnel, Hotel decor & environment, amenities, Advice for a tourist new to Madrid, Proximity to old cituadad
Good location. Staff are helpful.
They charge you to use the WiFi inside rooms. We have to stay in the lobby only to use the free WiFi.
Room was spacious and quiet even though it was at busy Gran Via
The breakfast menu should change daily eg some smoked salmon and pasta would be excellent
We had a free upgrade to Junior suite.. Very clean and friendly staff . Access to Goya club let us enjoy a free gin and tonic each evening .handy location and able to walk to all the key sights and the Metro couldn't be handier.
A little bit of traffic noise but we were in the Gran Via.
Good buffet breakfast lively central location close to shops resturants and the palace. Clean staff helpful and excellent location
Paid for a club room with access to club lounge not really worth it the lounge situated in the basement of the hotel dated with a very limited selection of drinks whiskey beer two liqueurs and soft drinks snacks included were crisps and peanuts only used the lounge once
Easy to either walk to sights, or get the Metro
Good locatiom at the center of Madrid, quite convenience when the subway station is opposite to the hotel. Hotel staffs are really nice and friendly. Hotel is good, but a bit out fashion.
The breakfast was rather expensive, but I think it is normal in Mandrid when compare to other hotels. There are quite a lot cafe nearby with only 1/3 of the price.
Wifi shoul be included in hotelroomprice. Wifi in lobby was not sufficient
Room and bathroom very small Not really suitable for business stay
I was on a business trip and no wifi was in the room except if you pay. For me it was trouble sitting at lobby with all the noise to work.
For the location
Professionally run hotel in convenient location. Our room was very quiet, although the area can be noisy at weekends.
location is wonderful, room was beautiful.
There was no free Wifi in the room, guests have to pay for the service...its almost unacceptable in this time. and the quality of the breakfast, sorry to say, but doesn't worth Eur20.
Metro on doorstep. Close to many sights, bars and restaurants. Complimentary sweets and Cava to welcome us was a nice touch.
No free wifi in room and hotel bar expensive.
The location is very good.
WiFi is charged 12 euros per day and only free in the lobby of the hotel! And access to the business lounge is also charged 3 euros for 30 minutes!
Swimming pool Location
Pillows Baby next door crying, heard through window vent in bathroom
Loved the rooftop pool with nice view of the city. It is a comfortable hotel with good location on the Gran Via.
Breakfast room is quite crowded and buffet is not always catered well.
Location, General feeling and room cleaning.
Reception personnel very unfriendly. Gave a real bad room first night but after much complains moved to a much better room Internet facilities were very tedious and dropped out often - and very expensive.
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