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Gran Vía, 53, Madrid City Center, 28013 Madrid, Spain – Show map
Excellent location – rated 9.4/10! (score from 1640 reviews)
Rated by guests after their stay at Emperador.
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1037 properties in Madrid
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1638 verified reviews
They speak your language!
Emperador's staff speaks: Italian, French, Spanish, English
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Outdoor Pool, Terrace
Sauna, Fitness Center, Massage
Food & Drink
WiFi is available in the hotel rooms and costs EUR 12 per 24 hours.
WiFi is available in the hotel rooms and costs EUR 5 per hour.
WiFi is available in public areas and is free of charge.
Public parking is available on site (reservation is not possible) and costs EUR 31 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Paid WiFi, Safe, Shops (on site), Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Designated Smoking Area
Italian, French, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child under 10 years is charged EUR 16.50 per person per night in an extra bed.
One older child or adult is charged EUR 38.50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1640 reviews
Value for money
Show reviews from:
The Hotel Preciados is located in the heart of Madrid, a 5 minute walk from the Puerta del Sol. It offers modern services, including free Wi-Fi access and free minibar in rooms.
Score from 2108 reviews Wonderful
Hotel Rex is set on Madrid’s Gran Via, between Plaza de España and Plaza de Callao Squares. This hotel features a 24-hour front desk, and rooms with free Wi-Fi and satellite TV.
Score from 4422 reviews Good
The Senator Gran Vía 21 Hotel is set next to Gran Vía Metro Station, in the center of Madrid. It provides a 24-hour front desk and stylish accommodations with free Wi-Fi access.
Score from 1513 reviews Very good
This stylish hotel has a furnished roof terrace with a seasonal hot tub and wonderful views of Madrid. Rooms include free Wi-Fi and flat-screen satellite TV.
Score from 1981 reviews Excellent
Wifi doesn't working more Than 5 mn Week end the Sauna was closed. When is open It is very expansive for 1 hour.
Close to Transport, safe area, Nice and comfortable lounge
The bed was not the best but, okay. Staff could be more welcoming, but they didn't do anything wrong. Just the first impression could be better. like they could be more enthusiastic and interested in the guest.
This hotel was amazing I am very confused that this hotel is not 5 stars. The staff could not do enough for us they made our stay so comfortable from start to finish. I'll be returning very very soon.
Location is superb
No wifi Drilling and maintenance at 8am Rooms incredibly hot Staff not very helpful
excellent location...in the center of Madrid very near to some metro stations...comfortable big rooms ,very helpful stuff.
no free wi-fi available...except at the lobby area.
Stayed there before and loved it! Would not stay any where else!
Lifts are very bad.
Well placed hotel with decent amenities' to explore Madrid friendly staff.
clean rooms and facilities
our room was very small, dark and without AC, bed wasn't comfortable at all.
Dirty smelly room, so small, unfriendy staff, bad wifi and its not for free!
No free wifi in room
Amazing location and place to stay..
No wi fi in rooms....
No free wifi in rooms
All has been excellent, el entorno excellent, las connexiones de trafico excellent, wonderful beds (hard but good), elegant great lobby, nice room with view. Reception very helpful. Breakfast extraordinary.
Las perchas en el armario que cuelga demasiado altos para personas no muy altas ( 1:55 m). Nada mas.
no free wifi no nice view outside of my room
Decent hotel for the price. Held bags the following day so we could see the city without having to carry them. Excellent location.
Beds were not that comfortable. No iron provided in room. Paid wifi was slow.
no wifi onle in reception
Easy to get to the hotel. Close to the Metro
A lot of mistakes, problems with the room. Had to change room, problems with keys, removed towels, and did not replace them, the room was incredibly small, where not space for my luggage, and stayed there for 5 nights. Elevator was very slow, as the bartenderes in the lobby bar. It took 45 min until thet showed up, and there where almost no clients either. Terrible experience, and this was at low season also.
Amazing view of the gran via, excellent Location, lovely atmosphere.
breakfast was just o k hot breakfast was cold and same every day Went for new year but hotel bar closed at 9pm ,no were to have a drink with friends
Location is great, in walking proximity to central Madrid . Clean and safe
The breakfast was not a 4 star type. no free wifi in room
We were here during Xmas and New Years. no issues with reservation, cost, or checkout. very good staff responds quickly and respectfully. location fantastic to sights, many nearby restaurants, markets,metro . Room good-sIzed, cleaned twice a day. Easy access for wheel chairs or prams. Decor and furniture adequate. in-room coffee/tea maker. really a good stay at a good price
WIFI in room not free.ln lobby it was
The Club wasn't functioning as announced - it was transfered to a lousy room that was always without anything to eat!
Perfect location, lots of shops and restaurants and 3 different subway stations around the hotel. Our room size was really big enough. Everything was awesome!! Thank you.
room was clean and worm
the stuff in the lobby where so agrasive and not friendly at all
-in the price for superior room:the emperador club: 4types of alcohol,beer for free + non-alcoholic beverage (coca-cola etc.) from 12:00-23:00 -small balcony with the view to the Gran Via (but noisy because of that) -welcome drink
- SLOW internet in the lobby - no english newspaper in the emperador club (which is under constant renovation, so it is replaced to an other room) -small bed size (lenght and width)
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