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Gran Vía, 53, Madrid Center, 28013 Madrid – Show map
Excellent location – rated 9.5/10! (score from 1484 reviews)
Rated by guests after their stay at Emperador.
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1484 verified reviews
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Emperador's staff speak: Italian, French, Spanish, English
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Outdoor Pool, Terrace
Sauna, Fitness Center, Massage
Food & Drink
WiFi is available in the hotel rooms and costs EUR 12 per 24 hours.
WiFi is available in the hotel rooms and costs EUR 5 per hour.
Free! WiFi is available in public areas and is free of charge.
Public parking is available on site (reservation is not possible) and costs EUR 31 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Safe, Shops (on site), Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Designated Smoking Area
Italian, French, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
One child under 10 years is charged EUR 16.50 per person per night in an extra bed.
One older child or adult is charged EUR 38.50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Emperador accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 1484 reviews
Value for money
Show reviews from:
The Senator Gran Vía 21 Hotel is next to Gran Vía Metro Station, in the center of Madrid. The hotel features a 24-hour front desk and stylish accommodations with free Wi-Fi access.
Score from 1018 reviews Very good
Catalonia Gran Vía offers a terrace with a heated pool and views over Gran Via. There is free Wi-Fi, a spa and small gym. It is situated in central Madrid, between Puerta del Sol and Plaza de Cibeles....
Score from 2078 reviews Very good
The Mercure Santo Domingo is a 5-minute walk from Gran Via Avenue and Santo Domingo metro station. It features stylish rooms and a rooftop swimming pool, open from June to September.
Score from 1124 reviews Good
Senator Gran Vía 70 Spa Hotel is on Madrid’s Gran Via, 100 yards from Plaza de España. The hotel has its own theater, rooftop terrace with a hot tub and free Wi-Fi.
Score from 903 reviews Very good
Loved the pool-a welcome break for the city heat and great way to cool down after some sight seeing. Perfect location, right in the centre of all the activity. Terrific room service-towels and sheets changed everyday and very clean!
Central Location , easy for Metro and other transport. Large room with sitting area, very clean and well equipped ( front of hotel on 6th floor). Very good buffet breakfast . Access to 10th floor roof top pool with sitting area and magnificent views of the city. Good hotel choice.
The location was central to everything. Buses and taxis in front of hotel. Lots of shops around. Although it is a busy road, it's good to have everything at your finger tips. The staff were fantastic, helped us with everything. This felt like a 5 star hotel. Excellent stay!
Nothing, all good!
The location and the pool
The long line at check in time!
Three nights at this hotel and it was great! Excellent staff.. The decor won't be to everyone's taste. Location is amazing. Roof top pool is great, plenty of sun beds and fantastic views..
Air-con wasn't great..
Rooftop terrace with (cold) pool Club Emperador Central location
Poor quality wifi in lobby No free wifi except lobby No free wifi for Club Emperador members Coffee sachets in room "rationed"
Room very noisey at night - felt like neighbours where in room with us!
roof top pool
slow check in horrendous lifts
Great location to get around the city. The roof too pool & terrace is a real plus. We loved it & would go back again.
If you want a room with a view you'd need to request it as we had a wall to look at but didn't matter to us as we were out sight seeing or relaxing on the roof top pool.
level of cleanliness
The location of the hotel & the cleanliness of the rooms
I made a request in my booking for a certain room which was 222 and for gran via view but it wasn't fulfilled.
great location, can walk to most places pool great in the summer breakfast was varied and frequently replenished
no mirror in our room room service very slow too few beds around the pool for number of guests wifi in lobby very hard to use as eveyone is on it
I liked pretty much everything!
We NEED WATER to live. Do NOT make people pay for water at the pool. And we were denied to bring our own water. That was
perfect location, pool (!)
no conditioner, no body lotion, no tea and coffee make facilities
Perfect location. The pool are was nice, however it would have been nice if the opening times had been longer. Breakfast was very good.
The decoration of the room was a bit old fashioned and I generally don't like wall-to-wall carpeting.
Location Terrace view and pool Good value
Sofa bed in triple room Club room was poorly stocked, under staffed and not very clean.
Hotel is in a fantastic location We were able to walk to most places or if not the metro was right outside the hotel. Rooms are good with lovely big beds but terrible flat pillows Pool is cold but great when the weather is so hot.
From the elegant lobby to the huge rooftop pool, this hotel was a lovely experience. The concierge staff were fantastic and could not do enough for us when one of our party left their wallet in another part of Spain, organising a courier to pick it up for us.
We thought the breakfast buffet price too steep so did not try it to be able to comment.
Ideally located for sights restaurants and bars Great roof gardens and pool area to come back to after a day walking the city
Rooms a little tired
Location Rooftop pool and bar Bedrooms
Abrupt security guard Breakfast is quite limited with non fresh pastries
Nice pool on the roof with plenty of sunbeds. The location was excellent five minutes to the grand palace and twenty minute stroll to the museums. Lots of bars and restaurants in the area.
Wifi was free in the lobby but charged in the room which is really annoying
The pool area
Cost of drinks in hotel
Amazing pool with the view of the city.
No negatives but the pool/ roof top bar area could have been utilized for late night drink/ parties
The pool! Nice and cold against the heat.
Smoking allowed on roof top no smoke free zone.
My friends and I came here for a hen do in July and it was fabulous. Lush hotel, the rooftop bar/pool were great, the staff were so friendly and accommodating. The location is very central - right in the heart of everything you'd want to do/eat/see in Madrid. Would definitely stay here again.
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