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Vizcaya, 9, Arganzuela, 28045 Madrid – Show map
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They speak your language
Eric Vökel Boutique Apartments - Atocha Suites's staff speaks: French, Spanish, English, Catalan
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Outdoor Pool (seasonal), Sun Deck
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is needed).
Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Lockers, Suit Press, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
French, Spanish, English, Catalan
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 3 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 2.
Free! Pets are allowed on request. No extra charges.
Cards accepted at this property
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Based on 509 reviews
Value for money
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Spacious, clean and well equipped. Comfortable beds and modern fixtures. Good location without being too central, close to many of the tourist attractions. Pool area a bonus. Reception staff very helpful and friendly.
Lack of mirrors. Only 2 bedside tables and lamps between 2 bedrooms, no dressing tables.
Spacious apartment, very clean, well equipped. Private free parking really appreciated, you don't find it easily in Madrid!
Elevator never available, would be nice to have a breakfast option
The staff were lovely - extremely friendly and helpful. The appartments themselves are great value - very well equipped, clean and modern
No real negatives
Staff v helpful. V clean and nice furnishings. V good access to centre plus excellent metro system.
Could have been more kitchen dishes for when you eat in eg a variety of different bowls. Lighting in bathroom a bit dull. Both however minor points.
Quiet Location with good access to city centre
I am all times repeat here starting after 3 days operation. And each time it is improve the systems. I think one of best in the Madrid.
Modern design Garage Swimming pool Location Friendly staff - just great! Overall very good
Not enough lights in the rooms, especially in the bathroom No place to hang up something like towels in the bathroom, especially with 4 people
The staff was really nice and helpful, the commodities are really nice. Great location.
I could not recommend the Eric Vokel Atocha Apartments enough!!! We had an excellent stay there! The apartment itself was very posh and modern with 2 excellent bathrooms and kitchen and spacious living area!! The bonus of an outdoor pool was incredible, especially as Madrid was 36c!! The apartments are really well located for the Metro from Atocha (maybe 5 minute walk). Also the staff, especially Patrica, made the stay even better. They were extremely friendly and helpful at telling us the best places to head towards as we had never been to Madrid before!!
Our only disappointment was that we did not stay longer but I will defiantly be staying there again in the future!!
The apartments are of a very high standard and have everything you need for a comfortable stay. Our apartment was spotless and modern with a lovely balcony. Our children (aged 13 and 10) loved the small pool which has a Jacuzzi at one end and whilst not huge has a current to swim against and is great to relax in after sightseeing - we visited in the heat of August and it was a small oasis to return to. Good to have private parking so close to the city centre which is a short walk away. You really aren't far from a great choice of bars and restaurants and the Reina Sophia gallery is on your doorstep; we didn't find the need to use the metro. There is a small supermarket on the street corner which was open late and useful for getting supplies to eat in. There aren't many staff like you have in a hotel but the three people we met couldn't have been more welcoming and helpful. We felt that we were staying in our own summer home in the heart of the city - so much more enjoyable than an impersonal hotel chain. Already planning to visit one of Eric's other apartments.
We really can't fault the Eric Vokel apartments. This was the first time that we stayed in an apparthotel and we weren't sure what to expect but it proved to be a fantastic base for our 2 night stop in Madrid. We will certainly be trying apartments in future and would certainly recommend these.
We got a bigger flat than what we booked. Nice staff, clean and modern flat, good location. We highly recommend this hotel.
The pool and the terass is not enough in the sun just few hours on the morning.
It was good that we could park underneath. The staff were very friendly. The location was the area we wanted to be - we walked to Museo Reina Sofia within a couple of minutes, and Prado etc not much further. The apartment was nice, clean and had everything we needed. The style is Northern European sleek - simple but effective. The outdoor pool area was a pleasure on a hot day.
We arrived at Madrid airport and walked 100 yards to catch the airport express bus to Atocha railway station, they run every 15 mins, and cost 5 euros each way, the bus ride takes about 30 mins. The apartment is very easy to find from the train station, about 10 mins walk. The reception staff could not be more welcoming and helpful. The apartment was very clean, well equipped. The surrounding area has lots of places to eat, there is a nice supermarket on the corner. It takes about 20 mins to walk to the centre of Madrid. We took the train to Toledo for a day trip cost 16 euros return.
There was nothing to dislike.
We received communication from the hotel before our arrival, we were allowed to check in early and were upgraded. The apartment was lovely: very clean, very comfortable with all the necessities we needed. Location was great - we were easily able to walk from the train station.
The pool was very small - a little disappointing for our kids, but it did provide refreshment from the heat.
Spacious, clean, free parking (very narrow) working wifi, price/quality. Public transport around!
Carpark in building, helpful staff, Fully decked out apartment.
A little bit out of the action.
Clean n modern. Good for family n perfect if u want to cook. Good location.
Parking area is hard to find n hard to drop off yr luggage on a busy street.
Perfectly provided facility, and confortable. Mostly my favorite is possible check-in 24Hrs. After staffs close at reception, you cancheck in by automatic machine. Also, you can check out anytimes. If you have a big laggage but it not problem you can use the laggage locker at out side your room it is free. The location is very close to Atocha Station about 5min by walk.
If you want to visit interest point of central. Is will be little bit far. You should use by Metro.
The girl at reception was so friendly and helpful. She made our stay at the Atocha suites! The apartment was gorgeous and perfectly located , have already reccomended to people!
Excellent location, in walking distance of most attractions. Excellent facilities, including a perfect kitchen, a very good bathroom, a very good terrace and a good garage. Professional staff at the reception. Recommended for demanding, independent travelers.
The room cleaning. Considering how many surveillance cameras are in the commons areas, they should've know when all of us were out, so to clean the room. Or, maybe, the management should improve the according procedures.
Just up the road from bus tour stop and shops, didn't really see any staff but got useful info via text. Had to be moved from our original location but all was fine.
These appartments are located near a metro stop which is very convienent, the appartment themselves are clean and decorated in a contemporary style. We loved staying here and would recommend them to anybody visiting Madrid
Excellent location, clean, secure and comfortable, with courteous and accommodating staff
"Pool/Swim Spa" could have been larger, but there are obvious space limitations--so we were fortunate to even have this amenity
Very clean and nice room. The staff are very kind. the location is good just 5 min walk to the train station.
Location Staff were exceptional Car parking
Plug missing for kitchen sink otherwise perfect
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