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Vizcaya, 9, 28045 Madrid, Spain – Show map
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625 verified reviews
They speak your language!
Eric Vökel Boutique Apartments - Atocha Suites's staff speaks: French, Spanish, English, Catalan
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Outdoor Pool (seasonal), Sun Deck
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and charges may apply.
Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Lockers, Suit Press, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
French, Spanish, English, Catalan
Lidl (245yrd) Supercor Delicias (95yrd)
Mercado de San Antón (1.2miles) Mercado de San Miguel (1.1miles) Mercado de Santa María de la Cabeza (339yrd)
Lago de la Casa de Campo (2.3miles)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 2.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 623 reviews
Value for money
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Apartment was big & very roomy. Location is central. Lots of restaurants & bars. Would definitely stay again.
Can't think of anything we didn't like
Location, environment, professional personnel, weather, trains, metro etc.
Lovely apartments modern nice decor very clean.It was very cold outside but apartment was lovely and cosy.Lots of hot water.Six hours in the Prada left me with sore feet hot bath delightful.Bed huge mattress firm but not uncomfortable.English language films ,shows could be converted back to original language if you want to stay in.Reception staff friendly helpful barr one female.On arrival receptionist was available with a smile to book us in even though it was after midnight
very conviniently located near Atocha station, 25 minutes from the station to the airport. Really nice big flat, cosy beds. A lot of light. We stayed in various apartments in Spain, but only this one had a central heating, so it was very warm. Good equipment, cutlery, plates, etc. Friendly & helpful staff.
One of the single beds was located near the window, it was cold to sleep there (in January), so one of us had to move to the sofa in the living-room. Not good. There was one cleaning during our stay, but it's quility was disappointing. The garbage wasn't removed from bins, floors weren't wiped. Seemed they only changed towels &linen.
We thoroughly enjoyed our stay at Eric Vökel Atocha. The staff were warm and welcoming, even went to great length to help us with our troubles. The place itself is amazing and stylish, with modern clean facilities, which stands out from all the other nearby hotels.
friendly stuff, apartment nice and clean, with a fair/high quality of furniture and appliances, above the average..
Excellent reception staff were very welcoming ,very friendly and extremely helpful assisting in everything. Apartment modern and comfortable.
wifi some time slow.
For our stay in Madrid it was the ideal apartment. We like the design and everyything is managed. Kitchen was well equipted and the bed was good.
An excellent location, a lot of stores in the vicinity of the house, nice and helpful staff, quiet environment
Excellent apartment. Was upgraded for free to a 2 bedroom apartment. Anything was good even supplied little extra travel sachets, soaps, oil, etc at reception.Supermarket across the street.
Reception staff, friendly and polite Information given on arrival Security Kitchen facilities generally quite good.
Cooker hob was only 2 ring
I use here already 4th time when I visit to Madrid because car parking at own spaces, Pet friendly, clean and Facilities. Mostly other apartment does not have Washmachine with drier. But here is !! And Kitchine facilities are clean.
Before it was Kitchine amenities are new which was sponges, dish towels, dish soap etc... But I do not know when this service was stopped. Also the body soap was changed liquid type from hard soap and My skin feels rough after used liquid soap. I will reccomend for better to bring own soap. And I hope to request to Ericvokel for the preparation hard soap like as befor if someone request in the future.
asked our expected arrival and ensured the apt was a comfortable temperature provided laundry soap, tea, coffee
Very friendly and welcoming, kids loved the hot tub/pool, great balcony, very clean and modern, kitchen well supplied, easy walking to Atocha train station, grocery store on the corner, wish we had stayed longer
Can't think of anything
Supportive staff, convenient location(close to Atocha station, supermarket and restaurants), modern and clean facility
Some facility lacked user guide(I had to ask how to switch on a cooker), some equipment lacked and had to ask at the reception(no remote control for TV in the room etc)
Staff are passion and helpful, provide all infor and assistance we need
Lift broken down and take couple hours before the repairman arrived.
Great service! Wonderful furnishings and comfort.
Appearance of the street. Noise on the street.
Supermarket very close
Very friendly and cooperative staff. Excellent location...very nice apartment with all amnesties and kichen and utensils..had a great stay. .
the elevator didn't work when we left , I had to carry 3 bags from the 5th floor
Nothing too much of a problem for staff. Location great, walking distance to main sights. Loved Madrid.
Second bedroom a bit small. Otherwise all good.
location, facilities and amenity is good
We were very impressed! The staff are so wonderful! The apartment was impeccably clean, modern, well equipped & spacious. The location is a bit random on arrival but was also I walking distance to everything. Overall, I was thrilled to find this, the value for money is amazing & I will definitely use these apartments again! Looking forward to seeing the New York project! Thanks for a great stay :)
Excellent penthouse room. Well set out. Large terrace. Comfortable. Quality bedding and towels. Great kitchen and dining area. Nicely decorated and modern. Fresh and clean. Staff extremely helpful. Local supermarkets and places to eat. Good value for money.
A proper ironing board would make it perfect but that's all.
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