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San Bernardo, 61, 28015 Madrid, Spain – Show map
Excellent location – rated 9.1/10! (score from 369 reviews)
Rated by guests after their stay at Eric Vökel Boutique Apartments - Madrid Suites.
|Two-Bedroom Apartment - Penthouse|
|Two-Bedroom Apartment with Two Bathrooms|
|Three-Bedroom Apartment - Penthouse|
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370 verified reviews
They speak your language!
Eric Vökel Boutique Apartments - Madrid Suites's staff speaks: French, Spanish, English
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Grocery Deliveries, Car Rental, Airport Shuttle (surcharge), Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Lockers, Suit Press, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
French, Spanish, English
Supermercado Rotterdam (22yrd)
Mercado San Miguel (1,312yrd)
Buenas y Santas (109yrd) Restaurante García (55yrd)
Toma Café (55yrd)
Lago Casa de Campo (1.9miles)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 2.
Pets are allowed on request. No extra charges.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 369 reviews
Value for money
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Good, clean modern facilities within a short walk of two metro stops and plenty of bars shops etc near by.
Wifi, although free, was very slow. Beds not too comfy and can be a little noisey.
The size of the apartment was good placed centrally and in walking distance from the seightseeings. The beds are comfortable and the wifi works properly. The staff was nice and helpful. The aircon gave a good temperature in the room though it was freezing outside. Pet allowed and free of charge
It had not been properly cleaned when we arrived and there was glas pieces on the floor. The bathrooms seem a bit outdated and need some painting. The windows had no isolation and the noise from the street was a problem as well as cold air came through the windows since it was below zero outside. There was no green spot to walk my dog nearby and the area is not pet friendly.
cleanliness ,facilities ,staff ,access location, bathroom ,supermarket nextdoor,refrigerator,metro 50m, away for one month hiloday & this was by far the BEST place
Large, modern apartment in a great location. V helpful staff.
Non- Spanish tv channels not working. No kettle. Lighting a bit dim.
Location excellent,and the staff could not have been more helpful.lots of eating places very near also some good shops close at hand.
We don't have any dislikes everything was very good.
Good on all fronts, modern apartment with plenty of room, decent facilities (including washer/dryer and a big fridge), well-located and great price. Staff are fantastic. Will definitely return. Recommend +++
If I had to nit-pick, the sofa (a sofa-bed) wasn't very comfortable, and there was more than enough room for an armchair, which would have been nice. Also didn't get the promised cleaning pack, so had to buy some bits. But overall couldn't complain.
Everything: Location, apartment layout, close to shops, metro station, sites of interest. Was contacted by staff a few days prior to arrival for estimated time of arrival, so that they could try and have the apartment ready upon arrival. Was given a late check out.
A bottle of complimentary water would be most appreciated. A small touch to make it perfect.
We selected the appartments primarily because of 24h check-in possibility since we were getting there late night. The instruction we got was clear, we made automatic check-in at the machine and got key to the appatment in 3 minutes. It was actually the only appartment amongs 200 + I checked at booking.com that was offering such a service. We had 2 bedroom app for 4 and it is large, spacy and very well equipped, even with dishwasher and a sponge - it deserves good 4 stars. We had a problem one night to get to app when the reception was already closed, called the emergency number and got the spare key, again through the machine, in 30 seconds. Staff is very polite and speaks good English. We were at GREASE musical in Teatro Rialto ( tickets ca 30 EUR), only 10 min walking, and can recommend to anyone, even if in Spanish! The level of the show was very high, they play life music and the performers are really good.
1 bedrom window was facing a sauna club and there was 24s traffic in and out so we were hearing some noise. Although in the center, there is no restaurants in the direct vicinity except 2 breakfast bars, you need to walk at least 15 min to get to good food places for a dinner.
Comfortable 2 and 3 bedroom units were quiet.
No closets or hangars in the 2 bedroom unit.
The receptionist was a great asset and very helpful
Quality of Wi Fi was poor with intermittent signal
Floor plan layout was practical and catered for privacy, with the sliding door arrangement. Staff were very helpful during an emergency.
The hot water tank in our apartment rupturing at 0240hrs, resulting in 2 hours of extreme hard work, loss of sleep and no water/ toilet facilities in our apartment on our last night! This was a great inconvenience and curtailed our activities on our last day in Madrid!
Clean with great facilities. Very well kept and the location being central means everything is just a sheep taxi ride away or the tube if you like.
The outside door was broken in the night and we were locked outside with no one to call. This was disappointing and they should make sure that someone is on call as it spoiled the night a bit. I'm sure it was unlucky and a one off but still not great to be locked out.
We'd had a few problems with our booking and were checking in before the indicated time and the customer service couldn't have been better. The staff went above and beyond to help us out. On top of that, the apartments were beautiful and really well equipped. Roof terrace is an added plus too!
car park, hard to find in the streets
The location is convenient, central. The apartment (2 bedrooms, 2 bath rooms) are spacious, with spacious living room, fully equipped kitchen. Rooms with balconies. The reception (Miss Elena) was extremely helpful. We lost our luggage from Paris to Madrid, and as we dont speak spanish, she helped us to call the airline to track the luggage.
Very clean and spacious. Nice decor. Excellent location.
We were told that we would be able to access keys to the suite using an electronic kiosk since we were arriving after the receptionist was off duty. The kiosk did not recognize our booking number or pin number so we couldn't get keys. They later told us that the machine had been malfunctioning. I had forewarned them that we would arrive 'after hours' but they had not made any arrangements for us to access the suite given the broken kiosk. After about an hour and a few phone calls someone came with keys. It was nice to have a penthouse with a rooftop deck but views are not good from this location. You just see other rooftops and satellite dishes.
Fantastic top floor apartment lots of space indoors and outside terraces
Very centralized! Staff are knowledgeable and extremely friendly. I am impressed with how equipped the kitchen is. The washing machine/dryer is really useful if stay is more than 3 days!
The man we dealt with during our stay was exceptionally helpful in giving us directions and recommendations. Very close to great bars and restaurants, metro stn and supermarkets. Accommodation of a v high standard.
Fantastic location, very helpful staff, beautifully stylish apartments, would Definately stay again
No ironing board but no big deal.
Extremely friendly and helpful stuff. We were two couples and loved the two bedroom two bathrooms apartment. The living room was specious and convinient for evening gathering after a long day in the city. Location is excellent and within walking distance to major locations. Near by food store, drugstore and veggie store.
Can't think of something not to like about this place.
Late checkout wasn't available, but lockers are free to use - only until the receptionist leaves for the day (6pm). No pool
Tea-towels for bath towels (very small and paper thin) No salt or pepper in kitchen Had to ask for plug for the sink
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