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Newest reviews for Hotel Escorial

  • Grainne
      Ireland
    August 24, 2014

    Everything

    Nothing

    10

  • Patrick
      Italy
    August 21, 2014

    good location,next to the beach and bus station. helpful staff and excellent spa

    Wifi is not working on 8th floor!

    9.2

  • Anonymous
      Lithuania
    July 16, 2014

    Near bus station - good transportation. spa center - dead see and pool. leisure zone - minigolf, tabletennis, etc. sport hall.

    7.9

  • Michael
      Ireland
    July 10, 2014

    5th stay in Hotel. Best yet. Staff exceptionally courteous, friendly, and helpful. Food excellent and restaurant run very efficiently. Cleanliness and hygiene an obvious priority of the hotel management. Looking forward to next visit.

    Last two nights disturbed by returning boisterous residents

    9.6

  • Anonymous
      United Kingdom
    July 8, 2014

    Helga and the masseuse, they both have excellent customer service they make you want to make another visit, always willing to help, go the extra mile, approachable, smiling always, the canteen staff absolutely welcoming, fast and efficient. Love the food lots of variety especially breakfast. Met a few people who were lovely and not uptight, down to earth and welcoming.

    When I arrived I did have a lady called bridgete she was a bit abrupt, she was unwelcoming and for my partner also. It would be nice if she smiled. The other staff made the stay worth while.

    7.5

  • Emily
      United Kingdom
    July 6, 2014

    We went back for a second time as we love the indoor spa, this is the only thing that takes us back. The indoor pool had broken massage pumps most days this time. Nothing done about it. The room they put us in was horrible and faced another hotel on the straight part. No hot water, cigarette burns in old, worn out blue throws. We were moved to 509 which had hot water. The internet did not work in either rooms so free wifi is not true. Both got no reception. 5th floor and 6th floor. It needs major revamping and the entrance is wasted space with a tiny bar and tiny stage. Night entertainment is terrible. Never many English people staying either. All I like is the indoor spa and the roof sunbathing terrace. No kettle in room. No iron and horrendous hair dryer. Taxi from airport about 40 euros, but get bus back for 3.50 euros over the road. Will we go back again? Don't think so. But I do love the spa when working. Perception staff moody.

    We went back for a second time as we love the indoor spa, this is the only thing that takes us back. The indoor pool had broken massage pumps most days this time. Nothing done about it. The room they put us in was horrible and faced another hotel on the straight part. No hot water, cigarette burns in old, worn out blue throws. We were moved to 509 which had hot water. The internet did not work in either rooms so free wifi is not true. Both got no reception. 5th floor and 6th floor. It needs major revamping and the entrance is wasted space with a tiny bar and tiny stage. Night entertainment is terrible. Never many English people staying either. All I like is the indoor spa and the roof sunbathing terrace. No kettle in room. No iron and horrendous hair dryer. Taxi from airport about 40 euros, but get bus back for 3.50 euros over the road. Will we go back again? Don't think so. But I do love the spa when working. Perception staff moody.

    6.3

  • Ujjwal
      Netherlands
    July 4, 2014

    We were in canaries for our holidays and had very good time.

    nothing

    8.3

  • Piotr
      United Kingdom
    July 2, 2014

    - fantastic food - friendly and helpful staff - great facilities- - very clean hotel, rooms cleaned on a daily basis

    poor WiFi signal

    9.6

  • Anonymous
      Portugal
    June 26, 2014

    Spa

    Waiters start taking away food before the end of meals. Some are rude.

    6.7

  • Anonymous
      Portugal
    June 18, 2014

    The location's really good and central, near of everything. There's so much privacy. The staff is friendly and helpfull. I loved the buffet.

    I think they could describe what includes the buffet to avoid misunderstandings. At dinner, I didn't like seeing a maid with boyish haircut always look at the clock

    9.6

  • Maria
      Germany
    June 9, 2014

    I love the dead sea pool and wellness area and especially the friendly staff

    The rooms to the north side are very noise as there is a motorway close by. Therefore sitting outside on the balcony in the evening almost impossible.

    8.8

  • Marcia
      Brazil
    May 22, 2014

    great place, next to the beach, restaurants and shops, parking space small but was ok. The fan makes a lot of noise, but the rental for the air conditioning was cheap enough. The spa is great, also the view from the terrace. Highly recommended!

    The noise of the fan, the TV has most of its channels in German.

    10

  • Louise
      Ireland
    May 21, 2014

    We ended up leaving this hotel due to the lack of facilities for children

    6.3

  • Gilles
      Belgium
    May 1, 2014

    Excellent spa with dead sea pool. It looks like a 4-5 stars for the facilities but is not because it has not been refurbished. It's all in good shape and functional and clean though.

    10

  • Zoltan
      United Kingdom
    March 19, 2014

    Breakfast and dinner fantastic!

    Wifi was not working properly in our room. Prior to our arrival (well in advance!) I had requested a room as close to the top floor as possible. I do not think anybody had checked my request I had sent in writing and they put us on the ground floor next to the lift, toilets and the cleaners room. When checking in noone said "sorry we could not accomodate you where you had requested". It was very noise down there... We will book that hotel next time with the same request and hopefully someone will read it and put us on top floor!

    8.8

  • Benoit
      Belgium
    February 25, 2014

    - The breakfast - Wellness swimming pool at 30°C

    I was pretty surprised by the note (8,2 when I booked) which is really overestimated due to : - The view (you have the choice : in front of the noisy street (lot of buses) or front to the speedway at 300m). However, you don't hear it with windows closed. - Floor 2 and 3 are reserved for people with children with no view on the sea. - Swimming pool is under shadow from 16:00 in February because of the building next to. - Noisy room at the 2nd floor due to evening activity at the 1st floor (dance, concert,...) - This is a 3stars hotel and doesn't value a 4stars as I read in other comments

    5.8

  • Anonymous
      United Kingdom
    December 25, 2013

    Absolutely everything

    The fact that the holiday was over alltoo quickly

    10

  • Walter
      Ireland
    October 5, 2013

    The spa the location and the staff

    the music very loud till late night every night....from the Discotheque down the street just beside the Hotel

    10

  • Elvis
      Netherlands
    October 2, 2013

    The hotel was clean and well maintained. We really enjoyed the (free!) wellness, which was just wonderful. The breakfast/dinner buffet was great, with plenty of choice available, and two live cooking stations. The staff was friendly, except for one grumpy man with glasses behind the reception. In our opinion, this hotel would be competitive within the 4 star range, but easily beats the others with 3 stars. Hotel Escorial will be our first choice for future trips to Gran Canaria, and we'll definitely recommend it to others.

    Limited wifi signal in the room, which can be slightly improved by opening the window completely. The hotel could resolve this by investing in some extra routers and/or wifi signal boosters.

    8.8

  • Antonie
      Netherlands
    September 30, 2013

    In general everything, the food, service, the free welness facilities, the room, the swimmingpool, the entertainment and many more

    No bathroom needs, only a small piece of soap.

    9.6

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