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Newest reviews for Espahotel Plaza Basílica

  • Alison
      United Kingdom
    September 1, 2014

    Perfect area in the financial district within walking distance of Real Madrid Stadium, access to the metro and the Madrid Tour Bus. We would recommend this establishment to any travellers visiting Madrid.

    10

  • Ann
      Germany
    August 28, 2014

    Location, we where there to watch Real Madrid, 10 minute walk to stadium. Comfortable nights sleep.

    Nothing.

    7.9

  • James
      Spain
    June 30, 2014

    great location. helpfull staff

    some reviews complaind about paying for internet but the room safe was free

    9.2

  • George
      Cyprus
    June 11, 2014

    Very good location (not city center, but very close to a big metro and train station), big room and the staff was very friendly and helpful

    It could include wifi to the price (4 euro per day is ripoff for a wifi that was so slow you couldn't make a skype call) and it could be a little cleaner (it wasn't dirty, but not as clean as it should be)

    6.7

  • Louise
      United Kingdom
    June 3, 2014

    It was a great base, very clean, liked the dressing table feature in the living room. Although further away from a lot of the places to see the metro was extremely cheap so getting around was easy once you get the hang of it-very similar to London tube but the metro nicer, but not as frequent. I recommend getting the metro when possible as traffic can be bad and taxi fares will accumulate when stood in traffic. Having a kitchenette was great to store breakfast items as eating out 3 times a day adds up!

    It is located in the business district so longer tube rides away from the centre Sol and where a lot of places to see are. It is 7 mins walk to the bernabeau stadium with a supermarket just around the corner. It is very basic room, we had a suite so had a separate living room.

    7.5

  • Daniela
      Serbia
    May 8, 2014

    Location, nice surrounding, convenient for Metro transportation. Personel at the reception desk very kind and nice. While waited for the room walking arround they toook my luggage into it. They kindly printed my boarding passes.

    For three days cleaning lady havent left additional shower gel eventhough I was left out it.

    8.8

  • Anonymous
      France
    May 7, 2014

    Quiet neighbourhood, not as touristy as downtown core, easy access to local transport. One man at the front desk was very kind and helpful. He has a great attitude.

    The property is showing early signs ofm needed maintenance being ignored. If the little things are caught, they can be fixed easily saving money in the long run. Some of the front desk staff are still typical of old Spain: chauvinistic toward women.

    7.5

  • Anonymous
      Czech Republic
    May 3, 2014

    Staff was slightly struggling with English, but that's a problem in whole Madrid, not just in this hotel. Breakfast wasn't very big.

    7.9

  • Katerina
      Czech Republic
    April 27, 2014

    - good location for football match - nice and big room - quiet

    - internet with extra charge (but only 4 euro for 24 hours)

    8.3

  • Anonymous
      Australia
    April 24, 2014

    Convenient location Excellent Professional Staff Very Clean

    10

  • Ioan
      Romania
    April 23, 2014

    the location is nice, 10 mins walking to Santiago Bernabeu stadium, under 10 mins walking to both metro stations for Barajas Airport and Madrid center. Has a small kitchen, nicely equiped.

    Had to pay a fee for the wi-fi.

    7.5

  • Ana
      Spain
    April 21, 2014

    Clean, quiet area and helpful staff. Good value for money. Shower is great!

    9.2

  • Michelle
      United Kingdom
    April 14, 2014

    A fairly priced hotel for what we needed which was basically somewhere to shower and sleep as we were out all day. Plus point was being able to call for breakfast to be delivered to our room whenever it suited us as there isn't a dining room. We saw this as an advantage. Also staff extremely courteous and accommodating.

    Nothing at all.

    8.8

  • Anonymous
      United States of America
    April 2, 2014

    Excellent service especially when I needed some more dishes in the suite. Package deals for internet service. Staff speak and understand English. Daily cleaning staff were excellent, timely, trustworthy and good quality of work.

    Needed package internet deals for multiple devices. It doe snot make sense to pay for these plans on a per device basis.

    8.5

  • Jose
      Mexico
    March 25, 2014

    It is a quite and special place to be in Madrid

    9.2

  • Josef
      Czech Republic
    March 19, 2014

    Payment for wifi

    7.9

  • Marta
      United Kingdom
    March 10, 2014

    The independence of a studio flat and the location is very good for shops and metro

    The furnishing and tehdecoration of the place is a bit hold style

    7.5

  • Michal
      Czech Republic
    March 7, 2014

    The helpful staff. Near the stadium of Real Madrid

    10

  • Anonymous
      United Kingdom
    December 30, 2013

    Convenient for travelling into the city centre. Good range of places to eat and shop. Room cleaned on daily basis and restocked as necessary.

    Was noisy at night

    8.3

  • Antonio
      New Zealand
    December 2, 2013

    location,clean,helpful staff, economical, facilities

    none

    10

  • Robert
      United Kingdom
    November 9, 2013

    Staff very helpful

    Bed too hard and window rattled

    7.9

  • Barbara
      United States of America
    October 20, 2013

    I have stayed at thisw hotel numerous times over the past 15 years. I like the fact it is an apartment with a small kitchen, a spacious living room, adequate bedroom and a bath. While it is simple and some may say sparse in decor, it is fairly priced, the staff is great, the location is convenient and away from the noisy and overly crowded downtown center.

    The facility needs a little updating.

    8.8

  • Anonymous
      Ireland
    September 8, 2013

    The staff was super friendly and helpful

    The hotel is quite old and you have to pay extra for the wifi

    7.1

  • Diana
      Montenegro
    August 29, 2013

    Though the hotel isn`t in the centre of the city, the location is perfect (20 min by metro to the centre) with lots of restaurants just near the metro Nuevos Ministerios‎ and an excellent shopping centre El Corte Inglés which has a huge supermarket. And the staff of the hotel is very helpful indeed.

    It was a bit noisy at night as we had to open the windows because the air-conditioner was too close to the bed and it was impossible to use it at night.

    8.3

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