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Castellana, 259B, Fuencarral-El Pardo, 28046 Madrid, Spain – Show map
|Superior Double or Twin Room with Parking|
|Special Offer - Superior Double Room|
|Junior Suite Skyline|
|Double or Twin Room with Parking|
|Superior Double or Twin Room with City View|
|Superior Double or Twin Room|
|Superior Double or Twin Room (2 Adults + 1 Child)||
|Skyline Superior Double or Twin Room|
|Junior Suite (3 Adults)|
|Junior Suite (2 Adults + 2 Children)||
|Romantic Offer - Superior Double or Twin Room|
|Special Offer - Weekend Break|
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1196 verified reviews
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Eurostars Madrid Tower's staff speaks: French, Spanish, English, German
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Hot Spring Bath
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 21 per day.
Room Service, Packed Lunches, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Designated Smoking Area
French, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
There is no capacity for cribs in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1203 reviews
Value for money
Show reviews from:
The Silken Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid. It has an indoor pool and Turkish bath.
Score from 1926 reviews Very good
Just 2 Metro Stops from Real Madrid's Santiago Bernabéu Stadium, this hotel is next to the Kio Towers on Paseo de la Castellana. It features free Wi-Fi and a free gym.
Score from 2961 reviews Very good
Hotel Vía Castellana is in Madrid’s Chamartín business district on Paseo de la Castellana Avenue, next to the iconic Kio Towers.
Score from 1316 reviews Good
On Madrid’s Gran Via, just 500 ft from Plaza España, Vincci Via 66 features a spa center and rooftop terrace with city views. Each stylish room includes free internet access.
Score from 1149 reviews Very good
About spa &cleaning
The room design and all the design of the tower
We thought the hotel was perfect, the staff were great especially raul who helped a lot with tickets for the game and recommendation on places to eat and with the metro. Was outside the city but we preferred that as it was very busy in the city centre but the metro is 5 mins away and only takes 10 minutes to get to city.
Everythink was great would definitely stay again
Did not like the lighting system. Could not put a light on in the middle of the night in the bathroom without lighting up the whole room.
Rooms Comfort Location
It is a nice hotel, it's worth spending a few days here...
The front-desk staff is very unpolite
Modern, comfortable hotel
The receptionist was quite rude. Most important point was for her to invoicing us at the moment of the arriving. We only asked room far from the lift, and get 1823 room at the lift. The receptionist didnt mentioned if we can get a breakfast, where, what cost. Also not menthioned the wellness opportunity, dining restaurant etc. Probably revenue is not important for the company. The daily refreshment of the room was occasionaly so take your own shower gel if you want be sure. Same with the coffe.
nice hotel and cozy
Staff didn't know English enough to communicate Its mostly for sports fan as şts also named like that
excellent service friendly staff the room are very nice
room and a c to set at your taste, neither too cold nor too warm
restaurant and bar cold athmosphere
5* quality with a 3* price,highly recommend this Hotel. Excellent all round.
The peaceful environment
I stayed 5 nights and 3 out of the 3 nights was suffering from problems in the AC!!!
- the building itself - the view from the room - the quality of the room (floor, bed, TV, ..) - close distance to Metro and Train (Chamartin Station) - the quality of the breakfast buffet
- the price for the breakfast is quite high (even for the very good quality) - some of the door handles have very sharp edges (especially in the bath area) - the first evening the WiFi quality was very bad. The second evening it was very good. Maybe just a temp problem.
Comfortable bed and spacious rooms Reliable internet connection
1. Bathroom was way too dark 2. Having a disagreement with your front desk staff over room rates - I was able to get a cheaper rate online and initiaaly they wouldn't honor it, even though I had already stayed at the hotel for 4 nights as part of a conference 3. Room rate skyrocketing from 139 to 354 euros, for the same room
Clean, modern, wifi quality, staff
location, breakfast, hi tech.
no swimming pool, no variety of coffee shop, and bars
Every thing/in fact :))
Had a conference in building next by. Just 40 meters of walking. That was great.
Seems there is a problem with hotel staff calling in cabs from the street without any customer asking for it. Just to "hoard" taxis outside the lobby. This is bad practice, the taxi drivers have started to take notice, and gives the hotel bad reputation.
I asked for a silent room with sound proofing as advertised, unfortunately the side walls were however the ceiling was not . Heard loud footsteps from 6 am , disturbed my relaxing weekend . Breakfast was excellent
Not good hot water system , Barth was warm but not hot .
The view from the 27th floor was breathtaking Room was very cosy Staff were outstanding - friendly, helpful
Major scratches on the table Internet connection was not as fast as expected No complimentary water/snacks
The attention of the personal was very good, excellent breakfast. Very nice hotel. To recommend.
Some of the machines of the gym wasn't working... just that... when you travel is important to do some fitness to relax a little while you are working, that's the only thing that I could complain, but for sure it's temporary. On the others aspects, everything was very good!
Hotel facilities were great.
The food quality and service in the restaurant were below average.
The view from the 23rd floor.
The bathroom, you need a university degree to understand how the bathtap works. There is convenient dressing table. Very few sitting places in th lobby. No shower cap. Breakfast: additional fee for eggs made by request.
Room and facilities were good with exception of wifi.
Wifi only worked in the toilet and at the front door to the unit 2214. This was unsuitable for business!!!!!. Air conditioning did not keep keep the rooms cool.
Service minded staff. Good big rooms and luxury, value for the money!
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