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Paseo de la Castellana, 191, Tetuán, 28046 Madrid – Show map
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Exe Puerta Castilla's staff speaks: Italian, French, Spanish, English
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Sauna, Fitness Center, Hot Tub, Turkish/Steam Bath
Food & Drink
Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not possible) and costs EUR 19 per day.
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating
Italian, French, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
Free! One child under 12 years stays free of charge when using existing beds.
All older children or adults are charged EUR 30 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 2428 reviews
Value for money
Show reviews from:
Hotel Castilla Plaza is in Madrid’s Chamartín business district on Paseo de la Castellana Avenue, next to the iconic Kio Towers.
Score from 862 reviews Good
Located next to Cuatro Caminos Square, this hotel’s interior is decorated with plants and palm trees. Its restaurant features an attractive atrium, and the stylish rooms come with free Wi-Fi.
Score from 1189 reviews Excellent
Hotel Rex is set on Madrid’s Gran Via, between Plaza de España and Plaza de Callao Squares. This hotel features a 24-hour front desk, and rooms with free Wi-Fi and satellite TV.
Score from 3660 reviews Good
In Madrid’s popular Salamanca neighborhood, Gran Hotel Velazquez is a 10-minute walk from El Retiro Park. It has spacious, air-conditioned rooms with satellite TV and a hydro-massage shower.
Score from 1252 reviews Good
very good breakfast, comfortable bed and enough space.good wi fi
a lil bit far from the main attractions but there is a direct metro to all directions.
Good transport options.
Very good location for buses and metro, room clean and confort
No Bar or resturant available for use.
Good hotel, value for money, good location
Breakfast buffet could be better. Wifi stop working sometimes but was OK most of the time.
Easy to take metro. Quiet and spacious. Bed is comfortable. Good price.
Excellent location, next to Metro, value for money is excellent
Parking at the hotel is expensive. I believe that parking for customers should be free. The car park was 3/4 empty.
Everything was perfect.
-Beds sleep really well -Room has quite a lot of space -Airco works great -Wifi was OK -Bathroom nice and clean
- Great price for a four star hotel - Clean, comfortable and very well serviced. - Underground parking at a reasonable price. - We mainly travelled to smaller towns near Madrid so the location is perfect. It's near the highway and has easy access in and out of the city. - Also, the bus station and metro are right outside the front door
- It's not a good location for those who want to live right inside downtown. It's a 20 mins train ride to Gran Via metro station
The bed was very big, tha room was comfortable and everything was very clean.
The shower wasn't working properly, on our second day there was no hot water. And we had some trouble with the air conditioning.
Very good value for the money. Location is very good: even though a bit far away from the city center, it is close to metro station so you can go anywhere easily. Calm at night. Cleaniness level very good. Very good choice for business trip as well.
Air-conditioning was set to very low and it was impossible to make room a bit warmer. Even though I chose +5 to standard, room and bathroom were still cold while taking a shower etc. No possibility to shut it off and it does make a bit of noise.
Location was excellent
Bar/restaurent closed during summer
Value for money, location, amenities... Pretty much everything
Maybe we had bad luck, but shower pressure was really poor.
Spacious room. Good Metro connections, very easy to get around. Very Clean.
The gym was very small and basic. There was no kettle or iron in room.
Wi-finals restrictions on number of users and poor speed
From the check-in to the check out, the whole experience was fantastic!
Location, helpful staff and the price for a very comfortable stay.
I didn´t like anything on this Hotel.
First thing is they didn´t even have a Cafeteria to have a coffee or a snack,according to the staff Cafeteria was closed on July until further...so guests have to walk outside to find a place to eat or have a snack.closest a McDonalds- downstairs sad. Not even a snack machines with Cokes. Rooms where old and carpet dirty.
Family room bed and bathroom
All, Location was spotless, on top of a Metro station, clean bathroom and excellent beds
Great location and a friendly staff
1 min walking to metro station, nice facility and staff
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