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Paseo de la Castellana, 191, Tetuán, 28046 Madrid, Spain – Show map
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2697 verified reviews
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Exe Puerta Castilla's staff speaks: Italian, French, Spanish, English
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Sauna, Fitness Center, Hot Tub, Turkish/Steam Bath
Food & Drink
Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not possible) and costs EUR 19 per day.
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating
Italian, French, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child under 12 years stays free of charge when using existing beds.
All older children or adults are charged EUR 30 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 2697 reviews
Value for money
Show reviews from:
Hotel Vía Castellana is in Madrid’s Chamartín business district on Paseo de la Castellana Avenue, next to the iconic Kio Towers.
Score from 1032 reviews Good
Located next to Intercambiador de Moncloa Station, Hotel Exe Moncloa has a small outdoor pool, a gym with sauna and a roof terrace with panoramic views. Free Wi-Fi is provided.
Score from 1374 reviews Excellent
TRYP Madrid Chamartin is in Madrid’s Plaza Castilla District, 220 yards from Chamartin Metro Station. It has a seasonal outdoor swimming pool, a restaurant and rooms with free Wi-Fi.
Score from 902 reviews Very good
The Abba Madrid is in Madrid’s Salamanca district, just 165 ft from the Cartagena Metro Station.
Score from 1127 reviews Very good
Friendly staff at reception and very helpful.
Woke up a couple of times because of the bed.
Location and room. Excellent bed and facilities. Details are inportant.
Bit expensive without breakfast.
The hotel was ideal, as it was close enough for us to walk to my brother's apartment, it was close to the Metro and ideal for shopping. The use of the computer was a great asset to us to check on emails etc. The breakfast was sumptuous with a great selection of dishes. We will stay again when next we visit Madrid. Thanks for everything. Noel and Noreen Donnellan, Galway, Ireland
There are only very minor issues, such as no kettle to boil water, no drinking water provided. The wall mounted hair drier was broken, but we did get a hair drier from reception.
Additional to the headline: Quick solving of some initial problems in the room!!
Love the location and the staff.
AC issues and dirty filters.
This was a pleasant hotel to stay in. It was very clean and the staff was very helpful. If I'm in Madrid again I will definitely be back and will recommend it to those that are going.
- I have no complaints for the staff who were helpful and breakfast was ok, except at the breakfast table the cleaning lady started dusting the table next to us while we were having our breakfast!! - Though the hotel is a bit far from the main touristic location, it has a metro station right opposite the Hotel which makes it convenient.
The reason for a bad review is because there is a bad smell in the Hotel which is in the rooms and corridors!!
Large room, lovely bathroom. Excellent location - close to all forms of transit. Exceptional McDonald's on the ground floor of the building.
That we couldn't stay longer.
The view from high above was magnificent. The region built is a business area with towers of companies that create a nice and modern architectonic atmosphere to the Madrid skyline. The metro station "Plaza Castilla" is right opposite to the hotel and the Chamartin train station just 10 minutes by feet. At Sundays there is a flea market near it. For the football lovers Santiago Bernabeu, the stadium of Real Madrid is quite close. You can reach it by feet in about 15-20 minutes.
the beds the mattress old furniture old carpets breakfast
Wifi is good and location is perfect
No Kettle in the room, when we ask the hot water in the reception, they refused
Comfy beds, relatively quiet.
I was called the day of arrival and told I had to arrive before 7pm otherwise they would give up my room as there had been a problem with my card. I didn't really understand this as on the website it said I'd be charged once I arrived anyway.. It just wasn't a necessary phone call just before starting a stressful journey and stressful week. One morning I was also without hot water and had to take a cold shower before work. I was not offered any form of refund or discount for this.
Cleaniness, Almost the same room charges of a small room in La Ramblas in Barcelona. Excellent if you are going there to watch the match.
Unlike last time the Air conditioning was working and the room was very clean and comfortable.The staff were helpful at check in but a bit Brusque at check out. Maybe because they were a bit busy and possibly short staffed on reception.
No kettle in room for making tea coffee.
Nice hotel with clean rooms and comfortable beds.
It's a hotel tailored to business people. Nothing nearby to eat or see. I booked it for an overnight train the next day but the streets seemed too quiet to walk at night. Had to take the metro anyway.
I was satisfied with the care given by the stuff and cleaned the room. Thank a lot.
very good breakfast, comfortable bed and enough space.good wi fi
a lil bit far from the main attractions but there is a direct metro to all directions.
Location, rooms, modern
Car parking very expensive €29 for 14 hours!!! Inflexible cancellation policy!!
Good transport options.
Location Food Quiet place Clean
Old elevator with noise from doors. Not clean Missing coffee machine in the room Not clear the location of the restaurant if i am comming from the room
Very good location for buses and metro, room clean and confort
No Bar or resturant available for use.
Good hotel, value for money, good location
Breakfast buffet could be better. Wifi stop working sometimes but was OK most of the time.
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