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Property Highlights

Places of Interest:

Lloret beach (0.2 miles)
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Aqua Hotel Bertran Park

hotel This family-friendly hotel is in a peaceful area of central Lloret de Mar, just a 500 yard walk from the famous beaches of this fun-filled, Costa Brava resort.

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Cleopatra Spa Hotel

hotel Situated in the center of Lloret de Mar, this Egyptian-themed hotel is 1700 ft from the beach. Cleopatra Spa Hotel features an outdoor swimming pool, spa and rooms with balconies.

Most recent booking for this hotel was yesterday at 10:54

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Newest reviews for Hotel Excelsior

  • Gary
      United Kingdom
    August 6, 2014

    The location

    It was a little pricey

    7.9

  • Anonymous
      Hungary
    July 29, 2014

    location, room, staff

    breakfast

    9.2

  • Erik
      Sweden
    July 23, 2014

    The hotel is clean and nice, lovely crew and the breakfast was good. Good location. Recommend the sea view rooms.Pay that extra, it's worth it. Must say that i'm impressed that the beach outside is being cleaned every day and is good with clear water. If I go back to Lloret de Mar, I will stay at the same hotel. Easy access to the city in the alleys behind the hotel and moderate distance to the party and Disco street. No noice from the nightlife.

    It's irritating with people smoking stinking cigarettes on the balcony and on the beaches and leaving the buts in the sand. Come on -there are plenty of trash cans. Thats has of cause nothing to do with the hotel

    9.6

  • Anastasia
      Russia
    June 20, 2014

    view from rooms distance to the beach distance to cafés/bars/restaurants

    late check out 35 euros (but the hotel was empty) loud at nights we made a reservation for double room but there was one double bed and one single

    8.8

  • Jacob
      Netherlands
    June 14, 2014

    Very nice & friendly people...

    8.8

  • Isabel
      Spain
    June 10, 2014

    It is central and the beach is only a 20-metre walk away. The staff were friendly and helpful.

    i would have liked to have had information about what is available in the hotel without having to ask at reception. For instance what to dial for intercommunication between rooms, if there is room service or not, if the tap water is drinkable or not...,etc. I also think that it would be nice to have a combination of pillows The ones in the hotel are too high and hard to sleep for some people. We were five people (3 rooms) and only two liked the pillows. It would also be a nice detail to have conditioner for your hair since it is a beach front hotel.

    7.1

  • Anonymous
      United Kingdom
    June 5, 2014

    postion of hotel GREAT VEIW

    10

  • Svetlana
      Russia
    April 19, 2014

    Breakfast is very poor.

    6.7

  • Oleg
      Kazakhstan
    March 8, 2014

    Location.

    Smell in the room, small breakfast.

    6.3

  • Dominika
      Poland
    January 18, 2014

    The location is perfect!

    Be careful about the rooms without the see view and individual rooms. The wall view is not the same! I spent 4 days in January where there are no tourists in Lloret. Even though they had only 8 rooms occupied in the whole hotel they gave me an individual room with the wall view which was extremely small and uncomfortable. I asked twice in the recepcion but there was no good will. That was sad.

    5.4

  • Pedro
      Portugal
    December 10, 2013

    Location; Restaurant; Internet

    No possability to buy a drink at night; parking is expensive; rooms are very small.

    7.1

  • Anonymous
      France
    November 15, 2013

    The view of the sea and position in Lloret. The magazine packed with information. The fiesta which was a complete surprise. Friendly, helpful staff. Wonderful breakfasts - food, presentation and dining room on first floor.

    Lack of parking or even local solutions to parking. Glad we didn't come in busy season. Also the rooftop facilities in advert were not available. The food in restaurant was good but the setting in evenings poor.

    7.9

  • Lynda
      United Kingdom
    October 24, 2013

    The receptionist, I believe her name was Gala, was very friendly and helpful when we arrived.

    First problem we had was parking - very limited - managed to get space near hotel eventually. Car parking charges quite steep and had to keep getting tickets every 2 hrs (max time allowed). Not good as we had to keep rushing back. Free at certain times but had to be up by 8am to pay for parking. Room very small, 1 double and 1 single bed, booked twin beds only. Shower really tiny - just about room for me (8st) but problem for partner. No seats on balcony. Air con had been turned off for season - they said it was no longer summer - it was 80 +deg and sun shining into room! One working light. Light by bed fell apart as I touched it - others had no bulbs. Could not plug in mini fridge and only other light (table lamp) available as only 1 socket. No drinks in minibar although advertised in lift special offer on minibar prices?!? Bought our own to put in fridge. Young man sent to try to sort out lighting - he was a waiter (very pleasant) - could not resolve problem! Seems we were given very small room - larger rooms shown on website. Wonder whether clients who book through agents, rather than direct, are given inferior rooms. We travel extensively and often find we are given rooms which are awaiting refurbishment or are smaller than those pictured. Only one lift - not good for a large hotel - should imagine when hotel full would be waiting a very long time if unable to use stairs. First time in Lloret for many years- thank goodnesss it was only for 1 night - has become very run down in my opinion.

    5.4

  • Gordon
      United Kingdom
    October 21, 2013

    its location

    the room was very small ,it was airless uncomfortable the Hotel is lacking in character a sterile environment not worth the price i have stayed in better hotels that were cheaper

    5.8

  • Anonymous
      Russia
    September 24, 2013

    The location is almost the unique plus of this hotel, besides the really nice spa (jacuzzi) on the roof and sea view in a couple of rooms. It used to be a nice friendly beach hotel with modern design but it's not any more. Clearly in need of a good renovation and services of a strong marketing team.

    Too expensive for the limited services and poor quality offered (especially if you book directly in the hotel/its web, they can charge you the double price). Be ready that breakfast is literally only croissant+cheese+ham+coffee(served by the same receptionist, btw). They have a restaurant with terrace but it always closed or empty and dont invite to enter too much actually. No fridge neither natural light in some rooms and the single room is so small that seems like a train compartment. Good for 1-2 days for someone with limited budget.

    6.3

  • Bryan
      United Kingdom
    September 23, 2013

    Location Size of room Friendly and helpful staff

    No Car parking - but you can find it if you look locally

    8.3

  • Anonymous
      Germany
    September 10, 2013

    The location directly on the beach. Close to restaurants and shops. Even though it is very central the location is quiet.

    The fee to store luggage during the day.

    7.9

  • Anonymous
      Russia
    August 27, 2013

    awful manager trying to fool the guests: charges from the credit cards of the clients without even asking their permission.so guys be careful.

    5

  • Anna
      United Kingdom
    August 20, 2013

    Very close to the beach (across the road), reasonably quiet at night (it's away from the main party area). Nice hotel in general.

    Staff is a bit too vigilant, my friend was questioned about her intentions and told to leave immediately when all I wanted is to show her my room. Also not dog-friendly.

    8.3

  • Dzianis
      Belarus
    July 29, 2013

    Good location, very close to the beach (~50m). There are a lot of restaurants in front of the hotel. Good sound-proofing.

    The price is too high. There are a lot of similar hotels in the city with the same level of service but much lower price.

    7.5

  • Irina
      Russia
    July 20, 2013

    Location is perfect. Standard room is smal and poor. Room with sea-side is really good (when I saw a standard room I decided to pay more and get sea side - it's really better by all means). A quiet and good room. New and good furniture.

    Nothing really.

    9.2

  • Anonymous
      United Kingdom
    July 12, 2013

    Location

    Some of the staff were very helpful, others were not. Everything costs extra - safety deposit box and use of the jacuzzi which at 6 euros per hour is disgusting

    6.7

  • Anonymous
      United Kingdom
    July 12, 2013

    I liked that I had everything I needed room eg hair dryer..long length mirror, fridge, balcony. Space in room..staff very polite patient, helpful

    my room was not cleaned after first night and when I returned to my room my patio was open and my belongings had Bern looked and safe and wardrobe was open!! My clothes had been moved all so..this made me very scared and upset the reception that was on shift was very helpful.in my room the floor was dirty, the room just didn't seem clean..

    5.8

  • Jekaterina
      Estonia
    July 3, 2013

    Very good location. Hotel is situated in fron of the beach. Room and hotel itself was very clean. Towels changed every day. Hotel has elevator. Bathroom was really comfortable.

    Breakfast at additional price 5€ for just coffee, juice and croissant. No free parking near the hotel although parking on the streets is free of charge. When booking room with balcony please keep in mind that there is 2 types of balconies: with sea view and with street view. We got the last one and need to say that balcony wasn´t comfortable (windows of the opposite house were right next to us).

    8.3

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