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Newest reviews for Holiday Inn Express Madrid Airport

  • Joni
      United States of America
    August 23, 2014


    Wi fi poor service or did not work.


  • Huw
      United Kingdom
    August 18, 2014

    Excellent all round quality experience from the price to the fixtures and fittings in the room to the mattress to even the evening meal we had in the Hotel. We had late flight so just needed a stop over before driving down to Murcia next morning and this was ideal.

    Difficult to physically get to off the main road from the Airport and not suitable if you dont have a car as in the middle of nowhere. No milk provided for Tea in the morning so had to throw away


  • Catherine
      United Kingdom
    August 17, 2014

    Very clean and comfortable, friendly helpful staff and location was great for an overnight stay

    breakfast was a bit like feeding time at the zoo very disorganised but very nice when we eventually managed to find a table


  • Anonymous
    August 13, 2014



  • Jill
      United States of America
    August 5, 2014

    Inexpensive, acceptable hotel near the airport with a restaurant. If you need to spend a night near the airport, this is perfect. We were very happy with it.

    No airport shuttle. Wireless is not free. This is not a good base from which to visit Madrid, unless you have a car and are willing to drive in + out of town. It's not close to public transport and is on a pretty isolated strip of other similar hotels.


  • Xin
    July 25, 2014

    convenient for a one night stopover

    the location


  • Paul
      United Kingdom
    July 22, 2014

    Value for money was very good restaurants were good on site.

    The location of the hotel was very hard to locate as the address given is wrong, as the sat nav takes you to a location On the main motorway. And it took a very long time and rather frustrating indeed. But in the end we had to ask a taxi driver who put on the correct street name which took us straight outside the hotel. So I would suggest that a restructuring of directions is needed by the management, so future customers can find your hotel with ease , if they were driving to the hotel.


  • Laurentiu
    July 19, 2014

    good location for going to the airport

    paid wifi. internet should be free, like in other hotels


  • Tommi
    July 14, 2014

    Good price-quality ratio. Quiet rooms despite the short distance to the airport.

    Industrial neighbourhood.


  • Chad
      United States of America
    July 11, 2014

    Close to the Airport

    This place is run down and I thought it would be like a Holiday Inn in the US, service was poor, internet charges are ridiculous


  • Julie
    July 10, 2014

    Too warm at in room, carpet on the floor, its not allergy free.


  • Anonymous
      United States of America
    July 10, 2014

    that we could stay in a room with both kids

    no shuttle to airport hallways dingy, need updating the feminine hygiene disposal in our bathroom had not been cleaned out. We didn't need it but yuck!


  • Anonymous
      United States of America
    July 8, 2014


    The last day they did not clean up our room.


  • Cheryl
      United States of America
    July 4, 2014

    clean, nice looking room

    Check in was slow and absolutely no assistance with questions. Internet was too costly, went down the street to Auditorium - free Internet, helpful staff. Walls were paper thin - extremely noisy.


  • Allen
      United States of America
    June 24, 2014

    I like when I left the property.

    -In the lobby AC not working. -Unpleasant staff. -Unavailable to speak with the manager. -They charge for the WiFi. -No airport shuttle. -The sofa bed was very uncomfortable. -When I got there, I asked for one more bed in the bedroom because we were 3 (3 individual bed). They give us only 2 beds.


  • Anonymous
    June 24, 2014

    early breakfast

    Not working elevator, Wi Fi has got a set of location is desperate


  • Judith
      United States of America
    June 22, 2014

    A good nights sleep before the long plane ride home

    English speaking was at a minimum. Food in the "restaurant" was below average and very limited. No shuttle service to the airport only a taxi at 15 euro..


  • Agustin
      United States of America
    June 19, 2014

    Food was good, room fair. Staff helpful.

    Location on expressway and difficulty to get to the hotel from airport. No shuttle service provided!! If you do not have a car, do not stay there! Taxi is incredibly expensive (over 20 Euros each way) and bus transportation difficult you have to transfer (3.50 Euros each way per passenger). We had to consign our luggage at airport for 10 Euros per bag. We spent 50 additional Euros due to lack of shuttle service.


  • Jenny
    June 15, 2014

    The room very comfortable, it was nicely set up for 4 of us comfortablely.

    No free wifii


  • James
    June 5, 2014

    I do like good coffee..

    Coffee was poor


  • Kenneth
    May 22, 2014

    good location secure garage

    stayed at this hotel 4 years ago it is now noticeably tied, (one member of staff on reception/bar was not enough service was very slow due to only one person doing two jobs). I paid in advance for breakfast as I had an early start that morning at 7.10 for start of breakfast. I could not get a seat in the dining room due to a large party of people from Asia, already occupying the seats, so I had to leave without breakfast.


  • Anonymous
    May 19, 2014

    Shall you want to share your bed with various insects, feel free to book such a room!


  • James
      United Kingdom
    May 11, 2014

    Great staff, great room, very clean and comfortable.

    It's just unfortunate that there's nothing else within walking distance


  • Ratchanee
    April 24, 2014

    The room is clean. There are hair dryer and water boil pot.

    There is no free wifi. The room is small.


  • Muhammad
    April 21, 2014


    Attitude and behavior of front desk staff.


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