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Urbanización Las Coloradas, Parcelas 3 y 4, 35580 Playa Blanca – Show map
|Merlin Kids Room (2 Adults + 1 Child)||
|Merlin Kids Room (2 Adults + 2 Children)||
|Superior Single Room|
|Double Room with Sea View (2 adults)|
|Double Room with Sea View (2 Adults + 1 Child)||
|Superior Double Room (2 Adults)|
|Double Room with Sea View (2 Adults + 2 Children)||
|Double Room with Pool View (2 Adults + 2 Children)||
|Superior Double Room (2 Adults + 2 Children)||
|Double Room with Pool View (2 Adults)|
|Double Room with Pool View (2 Adults + 1 Child)||
|Double Room with Pool View (3 Adults)|
|Double Room with Sea View (3 Adults)|
|Superior Double Room (2 Adults + 1 Child)||
|Superior Double Room (3 Adults)|
|Superior Family Room (3 Adults + 2 Children)||
|Superior Family Room (4 Adults + 2 Children)||
|Junior Suite (3 Adults)|
|Junior Suite (2 Adults)|
|Junior Suite (2 Adults + 2 Children)||
|Senior Suite with Sea View (3 Adults)|
|Senior Suite with Sea View (2 Adults)|
|Senior Suite with Sea View (2 Adults + 1 Child)||
|Senior Suite with Sea View (2 Adults + 2 Children)||
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132 properties in Playa Blanca
Including hotels, apartments, villas and more.
294 verified reviews
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Dream Gran Castillo Resort & Spa's staff speak: Russian, Dutch, Italian, French, Spanish, English, German
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Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Pool Table, Ping-Pong, Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Turkish/Steam Bath, Playground, Entertainment Staff, Nightclub/DJ, Kids' Club, Evening Entertainment
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
Wired internet is available in the hotel rooms and costs EUR 7 per hour.
Free! WiFi is available in public areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Hair/Beauty Salon
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator
Russian, Dutch, Italian, French, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child from 2 to 12 years stays free of charge when using existing beds.
One additional child from 2 to 12 years is charged 25 % of the room stay per night when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Dream Gran Castillo Resort & Spa accepts these cards and reserves the right to pre-authorize your card prior to arrival.
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Good food, clean rooms, good facilities, friendly staff and an energetic entertainment crew.
Bad smell when emptying the sewerage tank during the day parked right next to the kids pool area.
The staff are very accommodating and the food is amazing
Allocated dinner times, lack of drinks between breakfast and when the bars open.
pools, food, room, view, staff........waiter especially good, photography the beach at papagayo.
queuing for food but got into it eventually and been asked to go to entertainment events all the time in the evening, although the shows were really good.
Size of our room, main pool,breakfast,sea view.
Reserving sun beds, poor activities for our 8year old, children pool noisy , cleanliness of rooms had to complain three times, food the same, quite a lot of chavs!
Excellent hotel which was extremely good value for money!
We loved the food, room, maid service and adult pool
No spirits in adult pool! Sangria, beer and soft drinks only. Why would you have spirits and cocktails by children's pools and not at Adult pool? Adults = Adult drinks. A very big downside for us
Lovely room with a great balcony and sea view.
Told when checking in to ask lifeguard for sunbeds which would not be a problem. Lifeguard shrugged his shoulders and said we should have arrived earlier. Went back to reception who sent someone back with us and got us some ancient sunbeds. All beds were towelled up by 8am the next morning. I was told when checking in at reception that long trousers were required to use the main dining hall but i was told that as i didnt have any that i could use the restaurant terrace for dinner. I declined the offer of borrowing some trousers from their storeroom. When i got to the restaurant i was told i could not use the terrace as i had been told. The restaurant manager then phoned reception who confirmed this. I was then told to find my own table as they would not serve me with shorts. They were very rude to us when all i was doing was following the instructions that reception had told me. A complete an utter joke of a hotel.No mention of the long trouser rule (which i dont have a problem with) was made before booking so that i could pack some. My idea of a holiday is not setting an alarm in order to grab a sunbed. Walking past the Iberostar,H10 Timanfaya and the H10 Rubicon palace i noticed sunbeds were available all day long.I was told by other guests that the hotel was so busy as they allowed non guest to use the facilites on a daily pay scheme. We checked out that morning. My advice is to book somewhere else rather than having these hassles everyday.
Friendliness and efficiency of staff Quality of restaurants and bars in general Spacious Room
Italian Restaurant not as good as the other ones Big Hotel, which we did not realise before hand, but got used to it :)
A Wonderful reminder of the meaning of customer service. Fabulous staff everywhere throughout the complex, from the friendly giant steak chef through the Ginger English barman always so happy to serve and great with the kids to my kids new favourite superhero "Alex". Great food, particularly breakfast. Loved our room, with a dividing door, perfect for small families and a stunning view too. Couldn't have chosen a better place to relax with my family
The Thomas Cook delayed flight home! The hotel is just awesome!
staff - from reception when we arrived to restaurant staff and the ever running around bar staff were all so polite , willing to help and always cheerful room - upgraded , so result , what a size huge , clean ,great view , will try and get same next time we come food - so hard to keep all happy but various meats and fish on and all the salads etc you could want , kids and partner spoilt with the pudding selection pools - bit nippy but whole point is to move around and play with the kids so soon warmed up , same old problem with sun lounger saving early in morning , but plenty around to go around and pool staff helped find lounger if short and one somewhere else. All inclusive - first timers at it , heard that food naff and stand around waiting for drinks as no staff Not at all here food ok and we were served drinks really quickly well done, hope if I do again will get the same service In all cannot fault Hotel , room , service , food Thanks to all staff , well done
Only booked for 7 days so too short
It was very clean and the room was huge! All the staff were very helpful and our waiter was lovely.
The location was a bit out of the way. And there was no beach outside the hotel.
The hotel environment The Junior suite room and large balcony The holiday atmosphere The spa and spa pool were lush The food was top notch
Some paint work could be redone in some areas Bathrobes in all rooms would be nice Cleaners need to ensure they leave enough towels and refill the tissues! There were some flies on the food which needs sorting asap
Staff excellent and always polite, cheerful and willing to help, food fantastic with so many choices.
Parents allowed kids allowed to have laser pens which they continued to shine in peoples eyes and rooms. hotel need to ban them they would not be allowed at sporting events because of these effects.
We had booked a senior suite. The room was excellent large spacious beautiful bathroom shower room and dressing room! and a very big balcony with a sea view.
Buffett style eating. Food could not be faulted but would have preferred more choice of resturants with waiter service.
Total relaxation, that is why we have been there twice and will be again shortly
Getting up early to make sure you got a sun bed
Friendly and helpful staff.
Been turned away from a buffet dinner for wearing casual shorts instead of jeans/trousers. Silly .
Everything about the Hotel was 100% especially the Animation Team who entertained both kids and adults from early morning to late at night. Food choices were excellent in all the restaurants so there was something for everyone and the menu changed from day to day which was great. Evening Shows were brilliant and well organised. Highly recommend this hotel if you got kids as there's never a dull moment not even with the weather!!
The hotel is 5 star all inclusive the 'free' wifi offered wasn't great and wasn't available throughout the complex. You could 'buy' a better quality of wifi for €25 a week per device which didn't go down too well with the tourists after paying so much money to stay there - it should've been included.
Liked the location. Food is good.
Mega resort so lots of people. Cockroaches at the buffet. Some staff excellent, some staff rude.
Customer service exellent Value for money Enjoyable relaxing break second time at the hotel
the chinese resturante
Staff was extremely friendly. Excellent quality food. Super organization. Evening show very professional
Picnic box could be improved a bit. But was not a problem. The planned zumba course felt out without annoucement
It was our first time as a family in an all inclusive.Children aged 17,14 and 8.We had 2 rooms next door to each other with no problem.The rooms were spacious and cleaned every day.We ha clean towels every day.The food was to a high standard and never disappointed.The pools were clean and the girls had plenty of choice in terms o f pools and food. It really was a hotel that ran well, reception staff and cleaning staff were all polite and we had no complaints whatsoever
We a re used to staying in apartments and having walkabouts in the evening.Playa Blanca was a typical,basic resort but this is not a criticism as we did not know Lanzarote.The hotel however, was outstanding and we were very impressed and would definitely return.
Food excellent. Lots to do for children. Rooms to very good standard.
Distance of our room to the restaurant, but that due to size of hotel complex!
The weather, the hotel staff, and the feeling that they were pleased you we there. And nobody bothered us!
The half board price was advantageous. Papagayo beach was quite near (if you use car or bike). Food was quite good, large selection at breakfast and dinner.
we had half board but dinner drinks were not included in the price!!! We had to pay even for the water for dinner..... this was strange. No sand beach directly by hotel. Should take longer walk or use bike or car. Internet access is quite expensive and slow.
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