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Score from 154 reviews Very good 8.2/10

Newest reviews for Hotel Gran Claustre

  • Bader
      Switzerland
    August 30, 2014

    Clean and good decoration and furniture

    No wifi , Poor A/C, a bit expensive

    6.3

  • Nick
      United Kingdom
    August 14, 2014

    Hotel is beautiful, really clean, modern and boutique like. Highly specced room and in a great location. We also needed additional storage for our bikes and the hotel accommodated this request with a secure space.

    Service was very slow. Drinks took about 30 minutes to arrive and there certainly Wasn't "service with a smile" Spa facilities open at 10am and pool doesn't open until 11am, which isn't ideal when you are checking out at 10am. Would have been nice to have been able to access these prior to departure.

    6.7

  • Elaine
      Spain
    August 14, 2014

    No internal comunication about room service. Sandwich and beverage over priced.

    8.3

  • David
      United Kingdom
    August 1, 2014

    Location and surrounding, the revealed stone walls, the view from the (cold!) jacuzzi on the roof. The staff were extremely helpful and pleasant, and the room was lovely

    The double bed in our suite was two singles not fery securely pushed together

    9.2

  • David
      United Kingdom
    July 6, 2014

    Simplicity of room. Ambiance. Fantastic location, and interesting layout. Unobtrusive but helpful staff.

    Single beds in suite!

    9.6

  • Anonymous
      Ireland
    June 29, 2014

    The hotel had an old world feel, comfortable 3 star accommodation and service. Very nice pool area with service in the evening. Didn't visit the sauna or spa.

    The food in the dining room was really expensive, we went for lunch and 1 plate of pealla , 1 prawn and 3 shrimp cost plus a few mussles €25. service was very slow and the dining room manager was totally without charm, in fact bordering on the sulky.... We found it slow even in waiting for the bill. Hopefully it improves!

    6.7

  • Brian
      United Kingdom
    June 22, 2014

    everything

    9.2

  • Paul
      Canada
    April 27, 2014

    Third time staying here. No disappointments at all. A very relaxing small town to enjoy. Nice beach. Very nice breakfast, very good staff.

    9.2

  • Susan
      United States of America
    April 5, 2014

    Everything! What an amazing property...built into the site of an ancient castle, yet very modern. Our room was wondeful, very spacious with the first comfortable king size bed we have encountered in our three weeks of travel in Spain. And we had a very large French doors that led out to a private patio/deck with chaise lounges and great view of the Med. Sea. The staff was

    Having only booked one night! PS Our dinner and breakfast was also much to our liking too. Most helpful staff in hotel and restrurant.

    10

  • Anonymous
      France
    February 16, 2014

    tres belle decoration, grand confort, grand standing

    rien

    10

  • Anonymous
      Spain
    January 24, 2014

    The location is amazing. The modern entrance area made a good contrast to the facade and old setting.We were happy with the situation of our room that was set outside on a little terrace. There was a jacuzzi bath and a good assortment of the usual gels and lotions.The staff were friendly and when we found that there was no tourist information available or a plan of the area, the receptionist made a photo copy of a map for us.

    The rooms were a bit bleak and a few pictures and coloured furnishings would help. There was only WiFi connection in the main areas and there was no bar to enjoy a drink while using the computer. There were no maps or information about the area or the hotel and its history. Out of season the bars and restaurants near the hotel don't open until Thursday night and the week end.

    7.9

  • Heather
      United Kingdom
    January 10, 2014

    The building is very beautiful and the receptionist checked us in early free of charge.

    most of the facilities were out of order due to low season, which I was not made aware of. The receptionist tried to over charge me on departure and there was graffiti on the wall of the bedroom. The room was also only made up for one person. If I had paid full price for this room I would have been very dissatisfied and I even consider 80 euros to be too much for the service I received.

    4.6

  • Annimaija
      Spain
    October 22, 2013

    The staff was fantastic! Everything was nice and clean.

    I was expecting a bit more of the breakfast so a little dissapointed there. Also the lights were cut during our stay and we could not work for few hours...

    10

  • Andrey
      Russia
    September 24, 2013

    The hotel is located in the building leaning directly to the castels wall. Very nice jacuzzi for two at the roof

    10

  • Roderick
      United Kingdom
    September 23, 2013

    Location in atmospheric beautiful historic centre of Altafulla Convenient parking Good sized rooms

    Lack of clear signage for entrance to hotel reception which is in building housing restaurant and bar separate from accommodation Reception staff adequate but not welcoming Bathrooms show signs of wear and tear. Food in restaurant doesn't quite match the ambition of the chic contemporary decor. restaurant

    6.7

  • Anonymous
      United Kingdom
    August 9, 2013

    Pretty setting

    Altafulla too small- have to make lots of day trips. Plus side is that train station was easy to get to.

    9.6

  • Anonymous
      United Kingdom
    July 19, 2013

    Location Building Decor Restaurant

    No lounge/bar Receptionist on arrival unhelpful Room for breakfast and breakfast a little dissapointing

    8.3

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