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Newest reviews for Gran Meliá Don Pepe

  • Lorraine
      United Arab Emirates
    August 30, 2014

    We stayed in this hotel for 10 days. The hotel staff are very friendly and helpful. The room was spacious and clean. The swimming pool is a good size with a separate children's pool. There are plenty of bars and restaurants on the premises. We particularly enjoyed the red level service which provides free drinks and snacks all day. The hotel location is good as you can walk into the old town in 20 minutes.

    There were many tv channels but only 2 in English and they were the news. The hotel swimming pool was nicely chilled but on the last 2 days of our holiday the pool was cloudy with some foam on the top.

    9.2

  • Anonymous
      Azerbaijan
    August 19, 2014

    Excellent breakfast buffet Great view on the sea Friendly and poractive staff

    8.8

  • Julie
      United Kingdom
    August 9, 2014

    Luxury, pampering, facilities, staff - all wonderful, making a very enjoyable week's break. If you have ordered a sea view room also make sure you request a room on at least the 3rd floor or above otherwise your view can be spoilt by trees.

    Being asked numerous times by one person to join Gran Melia group and go to the show apartment in Puerto Banus

    10

  • Aldea
      Romania
    July 24, 2014

    Not any refrigerator in the room??? You have to pay for everything in this hotel at double price. Not an 5 star, just an outrageous business. They are making private partyes on the proprety, restricting the guests acces.

    5.8

  • Tadao
      United States of America
    July 17, 2014

    Bar stuffs are friendly so as musicians

    You should provide some battle of water in the room most of the 4 star hotel does it then you are going to be 5 star hot and cold water not comes out enough

    7.9

  • Kathryn
      United Kingdom
    July 12, 2014

    The hotel was nice but certainly would not rate in 5 star!! In order to have a sun lounger in the beach directly outside the hotel you were charged 25euro per person per day! 15 euros a day for the car park!!! I just think that when you are already paying 400euro per night you wouldn't expect these extra charges.

    No entertainment in the evening. Rooms were small and basic for the money your paying per night.

    6.7

  • Neil
      United Kingdom
    July 8, 2014

    The weather.

    Not enough sun loungers. The room balconies have a metal strip obstructing the view when sitting. The wifi doesn't work. The staff take hours for a simple request. The beach was under repair and off limits during my stay. My friends room had a 60' fir tree completely obstructing their view siting or standing. All in all very disappointed and not cheap!

    5

  • Jeff
      United Kingdom
    June 26, 2014

    Quality, service etc. Most of everything else.

    Lack of wardrobe space in the rooms. Cost of food and drinks was a little high even allowing for the class of hotel. Having to pay car park charges on top of room rate.

    8.8

  • Sunny
      United Kingdom
    June 22, 2014

    Hotel location

    Customer service for a 5 start was poor

    5.8

  • Anonymous
      United Kingdom
    June 19, 2014

    Lovely pool.

    Food was expensive

    8.3

  • Aidan
      Ireland
    June 17, 2014

    Staff are fantastic.

    8.8

  • Leon
      United Kingdom
    June 13, 2014

    The staff, especially the ladies were outstanding. And once again, Manolo the pianist was first class and most entertaining.

    9.6

  • Grainne
      Ireland
    June 12, 2014

    The staff especially Abel and Anja were exceptional we felt special every day as guests and attention to detail was superb

    Having to go home

    10

  • Rosaleen
      United Kingdom
    June 10, 2014

    the staff were really helpfull and pleasant

    could do with more choices for dinner options , only one restaurant, would like the poolside cafe and bars to stay open longer

    9.2

  • Lisa
      United Kingdom
    June 5, 2014

    Fabulous hotel & staff, cannot wait until we return.

    Thought breakfast was included as it was very expensive for room only but it wasn't which was another expense to incur!

    10

  • Anonymous
      United Kingdom
    May 26, 2014

    Staff were excellent & could not do enough for us. Location & facilities first class

    9.6

  • Frances
      United Kingdom
    May 20, 2014

    Most of the staff were lovely and always helpful

    I was looking at it as a possible wedding venue and first thing I noticed was the red carpet at entrance was covered in stains and generally dirty. Then mirror at elevator was smashed and covered in tape. Not a good first impression

    5.8

  • Susan
      United Kingdom
    May 18, 2014

    Locations, The room, Indoor pool,Outdoor pool, the sunbeds, Cappaccino, location, room service

    Reception needs updating, flowers look all different, fighting with each other, in my opinion all white would look 100% better and more classy. Try a more sophisticated florist. The furniture in reception is a bit tired. First impressions are most important, I would make a few changes to the reception and buy a new carpet for the entrance steps!!!

    8.8

  • Jacqueline
      United Kingdom
    May 13, 2014

    Wonderful hotel and walking distance from beach and Marbella town. We can highly recommend the Red Level lounge.

    Limited evening entertainment.

    7.5

  • Nigel
      United Kingdom
    May 13, 2014

    Cappaccino Restaurant, the swimming pool area, the room and the view.

    8.3

  • Garry
      United Kingdom
    May 13, 2014

    2nd visit to this fantastic hotel in a suberb location

    9.6

  • Raymond
      United Kingdom
    May 11, 2014

    Great staff, great breakfast buffet

    Some rooms modernised and cool, others old and depressing.

    6.7

  • Steven
      Spain
    April 27, 2014

    The red level is a must

    The pool was being repaired do on half of it was open

    9.6

  • Maeve
      United Kingdom
    April 25, 2014

    We really enjoyed out time in the hotel. Great pool area. Excellent food. Location and seafront walk brilliant

    Spa could have been more luxurious given prices.

    9.6

  • Leora
      United Kingdom
    April 25, 2014

    The location was perfect and staff and hotel were good.

    Not enough staff for this level of hotel. Only one person outside around the pool area which meant a lot of waiting around for towels and drinks. Also not really spa area - no attendants just a tiny indoor pool and few saunas. No changing room.

    8.3

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