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Newest reviews for The Level at Meliá Villaitana

  • Sheelagh
      United Kingdom
    July 25, 2014

    Adults only fantastic landscaping beautiful swimming pools good service huge rooms

    A taxi ride from benidorm but fabulous mountainside views of benidorm and always a summer breeze

    8.3

  • Anonymous
      Spain
    July 16, 2014

    The location of the hotel was out the way of benidorm strip bit close enough to catch a cab . Very easy to find , comfortable nights sleep ,spa facilities very enjoyable swimming pools all clean and well maintained !!

    The car park is unorginised poorly set up , couldnt check in when we arrived at 3 pm it was almost 4'30 before we got into our room , staff could of been more welcoming and attentive . Evening meal was awful cold poor quality and quantity had to ask for someone to get the chef to cook our meat , no one to greet us or to show you to a table sat for 15 mins then had to call a waiter to order our drinks . We had the half board option , when booking it is not made clear you have to eat in one resturant as it states the hotel has 4 to choose from .In the end we went to the italian styled resturant because we were still hungry and paid for our meal as we were so dissapointed with the buffet on offer ,as we had booked this hotel for our 1 st wedding anniversary we were only there for 1 night we tryed to make the most of it .Breakfast wasnt much better!! We were informed we had quick check in / out yet when we waited at the desk to check out no one was there ,managed to ask a staff member if he could get some one to assist ,he told me the hotels busy its closed you have to wait in the que ,it wasnt untill i stated we paid extra for this service and could see we were not happy he then got some one to come over and proceed with the check out .Overall very dissapointing for a 5* hotel and over priced ,have been to better 3/4 * will not be returning !!

    5.8

  • John
      United Kingdom
    May 27, 2014

    Very attractive resort , staff very helpful/friendly .

    Booked " the Level " which closed,upgraded room provided but did not compensate not receiving what we booked ,also bit remote with nowhere within reasonable walking distance ( apart from Terra Mitica which not a lot of interest to two 60 year olds ) and little entertainment located in the Hotel ( even only one English speaking channel BBC Worldwide News , ) they make a great deal of the " exclusivity" of the "Level i.e. seperate pool / dining /check in /no children and none of this available , nice place /people bit a bit disappointing .

    6.3

  • Roger
      United Kingdom
    October 25, 2013

    sourroundings close to benimdorm

    having to pay for carpark

    8.8

  • James
      Spain
    August 12, 2013

    fantastic hotel loved it will be back september

    9.2

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