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Newest reviews for Seaside Grand Hotel Residencia -Gran Lujo

  • Colin
      United Kingdom
    July 14, 2014

    Food Cleanliness Service Attention to detail in fact we liked everything about the place

    absolutely nothing

    10

  • Chris
      United Kingdom
    May 9, 2014

    The whole experience, staff, bedrooms, breakfast, evening meals, entertainment,afternoon tea, lunch by the pool,pool-side service,the gardens.

    Although we loved our room, the view from the access stairs was particularly scruffy as it overlooked the bus-station, and unused land.

    9.6

  • Simon
      United Kingdom
    April 18, 2014

    Service, food, comfort, pool

    Nothing

    9.6

  • Michael
      United Kingdom
    March 10, 2014

    Most attentive and well trained staff. Calm and tranquil atmosphere. Clean and comfortable room Good and varied food

    Nothing major

    9.2

  • Lynne
      United Kingdom
    March 9, 2014

    Staff. Very attentive. Food good - buffet dinner excellent.

    Requested very quiet room with nice aspect but allocated room 2m from black fence shielding restaurant. Not acceptable for enormous price and 'Leading hotel of world'. Had spoken to hotel before booking. Was told this was best avail. For category and we were lucky we hadn't been given one backing onto bus station-yes, Bus station! The location was shocking for top hotel. The grounds were immaculate-very pretty bits of planting but in fact they were small and only place to sit was round the pool. A big disappointment.

    6.3

  • Philip
      United Kingdom
    March 8, 2014

    Fantastic staff - couldn't be more helpful

    evening meals when not buffet were limited

    8.8

  • Claire
      United Kingdom
    February 17, 2014

    Staff so friendly, wonderful service and nothing seems too much trouble. Our second visit and we'd certainly want to keep going. We asked for a softer mattress and they put beautifully soft toppers on the bed - fantastic.

    9.6

  • Susan
      United Kingdom
    February 12, 2014

    Cleanliness food excellent

    Turn down service in the evening could be a little hit or miss

    10

  • Sarah
      United Kingdom
    February 1, 2014

    Every single member of staff was cheerful and seemed to be happy in their work. Of course, they were exceedingly helpful too. The food was absolutely superb.

    It would have been nice if the grounds had been bigger so that one could find a spot to sunbathe away from the pool area. A lot of the room terraces had no sun on them.

    9.2

  • Anonymous
      United Kingdom
    January 22, 2014

    Good service; friendly professional staff; excellent food; good leisure facilities

    9.2

  • Mary
      United Kingdom
    December 22, 2013

    A really beautiful hotel, both the interior and the grounds are extremely attractive,well appointed and spotlessly clean and tidy - no scuff marks or worn out fittings or furnishings - very high standards throughout. Huge bed, double basins in the in the bathroom with separate toilet - chocolates left in the room each day and a bowl of fruit on arrival. Beds turned down at night. Lovely pool area, surrounded by gorgeous plants and palm trees, with plenty of sun beds (although unfortunately we still got the towels on the sun beds before breakfast). We had half board and the food was exceptional, especially the choice at breakfast. Nice poolside cafe for freshly cooked lunch. Also exceptional is the attentiveness of the staff - anything you asked for was sorted out immediately, they are all very helpful and friendly - Jorge at poolside is always on hand to move the sun beds, put towels and mattresses on them. The beach is nearby and to go there we were given a bag each with towels and water. Very peaceful and quiet. All helped by the wonderful climate - late December and averaging 22c.

    Only minor things -we were told on arrival we were given an upgraded room but not what the upgrade was. No milk in the room (uht cream for coffee) no fridge and tea / coffee not replaced each day.

    9.2

  • Claire
      United Kingdom
    December 12, 2013

    Staff are wonderful, service first rate. Fantastic hotel. Would recommend it without hesitation.

    Bed slightly too hard - otherwise completely faultless and only excellent things to say

    10

  • Anonymous
      United Arab Emirates
    November 20, 2013

    service was excellent food was excellent pool area was lovely and the service there was incredible gardens beautiful

    wine was overpriced

    8.3

  • Elisabeth
      Norway
    November 3, 2013

    Fantastic service, beautiful decorated rooms, comfortable beds and great food.

    Aircondition not working properly. To bad this hotel is not closer to the sea.

    8.3

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