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Gran Melia Victoria
Avenida Joan Miró, 21, 07014 Palma de Mallorca – Show map
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 31 at 11:02 PM from Sweden.
6 Reasons to Choose Gran Melia Victoria
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105 properties in Palma de Mallorca
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222 verified reviews
We speak your language
Gran Melia Victoria's staff speak: Italian, French, Spanish, English, German, Catalan
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Outdoor Pool (seasonal), Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Hiking, Sauna, Fitness Center, Solarium, Massage, Hot Tub, Indoor Pool (all year), Bicycle Rental, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 17 per day.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Shared Lounge/TV Area, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Italian, French, Spanish, English, German, Catalan
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 70 per person per night in an extra bed.
The maximum number of extra beds in a room is 2.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Gran Melia Victoria accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that when booking non-refundable rates, you will receive an email from the hotel with information on how to proceed with paying for the reservation.
Internet connection is basic (512/50 kb/s). It is enough for surfing and checking email.
Based on 222 reviews
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Good location, nice 20 minute walk into Palma centre. Great breakfast. lovely pool. Had a side sea view room - bit dated but beds were really comfortable. Clarins toiletries were a nice touch as was the evening turndown and chocolates. The staff were very pleasant and accommodating.
No tea bags/coffee in the room,would have expected this, along with complimentary bottled water for a 5 star hotel..
- location - staff - service - quality/standard
- bed (extremely hard, very uncomfortable. Should consider a mattress topper, if the mattress isn't replaced for something with a medium firmness; therefore, suitable for a wider variety of guest)
Beautiful decor, pool great, staff friendly and efficient, rooms spacious, breakfast wonderful. Meal in the terrace restaurant quite nice but very pricey
Make sure your room is not on the side where Tittos nightclub thumps out its music all night -impossible to get back to sleep once it wakes you up and it goes til 6am ! No earplugs available in the hotel either!
The staff at the pool were very friendly Also the bellboy Pedro was very kind & helpful
We were family with children and i have mentioned while booking to have a connecting or adjacent rooms The recepcionist Pedro was very hostile out of no reason and booked us a far disabled room and when i asked if its possible to change the room and have adjacent one he refused despite the fact that there were plenty of vacant empty adjacent rooms! Thanks to his colleague who had managed to solve this issue!
Not really worthy of 5 star Next to nightclub!!
The terrace bar, the pool area and the views across the marina.
The road outside the hotel is very noisy.
POOL , AIR CON, ROOM
NO TEA/COFFEE IN ROOM
Gorgeous views from sea facing rooms. Staff exceptional.
Just a little tiring to walk to the centre in the heat.
nice view. beautiful restaurant. helpful staff.
air condition in the room directly above bed so the cold air flows directly on your body while sleeping. we changed the room for this reason.
Food and drink too pricey
The staff were all excellent, bar one, and the terrace and the service there was excellent. The concierge service was outstanding.
One room was pokey and had a broken glass in it on arrival. The receptionist was surly, unhelpful and frankly rude, a shock as the rest of the staff were excellent. Despite plenty of email assurance weeks before arriving, we did not get adjoining rooms as requested, a problem with small children. There was no babysitting listening service, an extraordinary omission for a hotel of this class and cost. This impacted severely on our sense of enjoyment and means we are very unlikely to return.
Very bad service, extraordinarily over priced for very bad service, and rooms from the 1980s. Staff is extremely limited and very unprofessional, not what one would expect from a 5 star hotel, or even a 4 star hotel. I would avoid. Very dissapointing.
Convivial atmosphere and staff were first class no complaints
Some guest,s attitude to staff and Enjoyment of a relaxing stay left a lot to be desired.
The Food was not good and not testy
Easy check in, nice rooms with good view, well staffed pool area.
When paying 355.00 euro's per night do not think it's appropriate to charge for coffee capsules and extra small bottles of water.
Having to pay for bottled water in the bedrooms
The staff was amazing. Their service was top-notch. In fact, I was there on my birthday and they sent up champagne without anyone informing them.
The wifi in my room as spotty, but worked very well everywhere else.
Lovely view of the harbour, friendly staff!
The shower/bath was a bit cramped.
Initial attitude of receptionist.. As though they were doing us a favour. Improved later on.
good value great views
smoking in outside areas poor gym limited English TV restaurant the concierge recommended was very touristy and poor value no free water or tea/coffee in the rooms
The room we had (1004) was very comfortable with a balcony overlooking the pool and marina. What appeared to be antique furniture throughout the public areas added to the overall ambience and comfort. We had dinner in the hotel one evening and the food was of a high quality as was the service. Location of the hotel meant easy access to the city.
I thought that price of refreshments, especially at the pool was rather high. For example a pot of tea (made from a tea bag) for one cost €5!
Terrace facinf the port. breakfast was very good
no way to talk in Catalan, you can talk to them in catalán 100 times, they will never reply to you in the same language. Maybe I am not their type of guest
The staff were attentive and friendly with great service. The hotel and rooms were of a great standard. The views over the marina were second to none.
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