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Ercilla, 37-38, 48011 Bilbao – Show map
Excellent location – rated 9.2/10! (score from 965 reviews)
Rated by guests after their stay at Ercilla.
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6 Reasons to Choose Ercilla
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73 properties in Bilbao
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Ercilla's staff speak: French, Spanish, English
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Fitness Center, Hot Tub, Turkish/Steam Bath
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 18 per day.
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Ercilla accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note guests with walking difficulties can access the hotel's front desk via an elevator, which is accessed from the street.
The cocktail bar is closed on Mondays.
Based on 965 reviews
Show reviews from:
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Location was great
A bit dark inside
location is excellent rooms are clean very large bed parking at hotel
staff was not really friendly
Stained carpeting in the rooms, the smell, the service at the reception desk.
Location in city centre and near Guggenheim museum. Comfortable hotel good sized roomS
We were reasonably happy. Pleasant staff, great location near the Guggenheim museum and city center.
Terrible internet connection, could hardly connect at all. Complicated solution with separate password for each device. Room was very small.
Location was perfect. Hotel posibilites was also good, wifi signal in the room wasnt that good, but at the lobby it was nice) Breakfast was also fool) Can recomand it to stay.
The breakfast is acceptable, although not value for the money
The hotel is old. Needs some renovation. The room is spacious but the furniture is old. The beds are too tiny. It was also rather noisy. The staff was absent most of the time from the reception.
nice business hotel near the city center, location in pedestrian zone - quite. 10 min walk from railway or bus station, underground nearby.
Location helpful staff and plenty of bars and restaurants I the local area. 20 mins easy stroll to the old town.
Quality and price of breakfast.
El hotel esta muy bien situado y todo fue genial.
Centrally located , with helpful staff , comfortable atmosphere and quite rooms
location, could walk everywhere huge room very convenient parking
the view from our room 'internal courtyard', really not scenic
Good location, friendly staff
No full length mirror. We were constantly thrown out from wifi connection
Excellent location, close to the centre, all things in walking distance; shops, bars etc. also Hotel is signposted on nearby roads (helpful in the one way system!). Room, bed and bathroom was huge.
Bits could possibly do with a bit of a refresh (but this isn't massively noticeable or problematic)
The large marble shower, the big sized bed, the quietness.
The reddish stain on the bathroom door, as well as the dried out toothpaste on the bathroom wall. The empty tissue box by the sink. The room service menu had been scribbled on by previous guests. Upon arrival, the receptionnist did not offer any help with our luggage or explain to us any of the services offered at the hotel.
Room furnishings Bathroom size and amenities Fast wifi Generally quiet
Curt front desk treatment Dark, lowest floor room
Storing the cases after we booked out
No help to get wifi
Excellent location. Parking in the building. Great shops and cafés close by. Spacious room. 15 min walk to Guggenheim
Wifi was frustrating as you had to log on and off continually with different passwords. Breakfast very expensive.
This was a very good hotel near the center. We walked to the river and the Guggenheim and also the old section is not far, where you can find many good bars and restaurants
Seperate wifi and code for each device so you must tell them how many phones/tablets you have. Our room keys had to be changed because they stopped working the morning we left
centrally located essy access to almost everywhere.
Poor lobby facility
A convenient location in Bilbao
Great location, great service, very friendly and helpful staff, very confortable rooms
is in the centre of the town and very closes to underground
Good localisation in beautiful Bilbao; availability of parking
Very ugly room, horrible smell in room and bathroom (chemicals?), seems the windows weren't opened for weeks. Horrible price/quality ratio. My car was left in the parking with an open window by the valet.
The position is very good
Old rooms. No breakfast until 7 am. At 6.30 am they didn't serve coffe!
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