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Property Highlights

Free WiFi

Places of Interest:

Hospital de San Francisco Javier (0.2 miles)
Show map Ercilla

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Newest reviews for Ercilla

  • Craig
      United States of America
    August 27, 2014

    Location was great

    A bit dark inside


  • Ann
    August 21, 2014

    location is excellent rooms are clean very large bed parking at hotel

    staff was not really friendly


  • Udloriak
    August 9, 2014

    Stained carpeting in the rooms, the smell, the service at the reception desk.


  • Martin
      United Kingdom
    August 3, 2014

    Location in city centre and near Guggenheim museum. Comfortable hotel good sized roomS


  • Brynjulf
    July 29, 2014

    We were reasonably happy. Pleasant staff, great location near the Guggenheim museum and city center.

    Terrible internet connection, could hardly connect at all. Complicated solution with separate password for each device. Room was very small.


  • Yana
    July 28, 2014

    Location was perfect. Hotel posibilites was also good, wifi signal in the room wasnt that good, but at the lobby it was nice) Breakfast was also fool) Can recomand it to stay.


  • Miguel
    July 25, 2014

    The breakfast is acceptable, although not value for the money

    The hotel is old. Needs some renovation. The room is spacious but the furniture is old. The beds are too tiny. It was also rather noisy. The staff was absent most of the time from the reception.


  • Anonymous
    July 23, 2014

    nice business hotel near the city center, location in pedestrian zone - quite. 10 min walk from railway or bus station, underground nearby.


  • Simon
      United Kingdom
    July 23, 2014

    Location helpful staff and plenty of bars and restaurants I the local area. 20 mins easy stroll to the old town.

    Quality and price of breakfast.


  • Sara
    July 23, 2014

    El hotel esta muy bien situado y todo fue genial.


  • Deborah
      New Zealand
    July 22, 2014

    Centrally located , with helpful staff , comfortable atmosphere and quite rooms


  • Jayne
      United Kingdom
    July 21, 2014

    location, could walk everywhere huge room very convenient parking

    the view from our room 'internal courtyard', really not scenic


  • Christina
    July 17, 2014

    Good location, friendly staff

    No full length mirror. We were constantly thrown out from wifi connection


  • Anonymous
      United Kingdom
    July 16, 2014

    Excellent location, close to the centre, all things in walking distance; shops, bars etc. also Hotel is signposted on nearby roads (helpful in the one way system!). Room, bed and bathroom was huge.

    Bits could possibly do with a bit of a refresh (but this isn't massively noticeable or problematic)


  • Luiza
    July 13, 2014

    The large marble shower, the big sized bed, the quietness.

    The reddish stain on the bathroom door, as well as the dried out toothpaste on the bathroom wall. The empty tissue box by the sink. The room service menu had been scribbled on by previous guests. Upon arrival, the receptionnist did not offer any help with our luggage or explain to us any of the services offered at the hotel.


  • Jesse
      United States of America
    July 9, 2014

    Room furnishings Bathroom size and amenities Fast wifi Generally quiet

    Curt front desk treatment Dark, lowest floor room


  • Ruth
    July 6, 2014

    Storing the cases after we booked out

    No help to get wifi


  • Jane
    July 3, 2014

    Excellent location. Parking in the building. Great shops and cafés close by. Spacious room. 15 min walk to Guggenheim

    Wifi was frustrating as you had to log on and off continually with different passwords. Breakfast very expensive.


  • Debra
    July 2, 2014

    This was a very good hotel near the center. We walked to the river and the Guggenheim and also the old section is not far, where you can find many good bars and restaurants

    Seperate wifi and code for each device so you must tell them how many phones/tablets you have. Our room keys had to be changed because they stopped working the morning we left


  • Mehmet
    July 1, 2014

    centrally located essy access to almost everywhere.

    Poor lobby facility


  • Anonymous
    June 25, 2014

    A convenient location in Bilbao

    Rather noisy


  • Nuria
    June 24, 2014

    Great location, great service, very friendly and helpful staff, very confortable rooms


  • Anonymous
    June 24, 2014

    is in the centre of the town and very closes to underground


  • Łukasz
    June 22, 2014

    Good localisation in beautiful Bilbao; availability of parking

    Very ugly room, horrible smell in room and bathroom (chemicals?), seems the windows weren't opened for weeks. Horrible price/quality ratio. My car was left in the parking with an open window by the valet.


  • Anonymous
    June 19, 2014

    The position is very good

    Old rooms. No breakfast until 7 am. At 6.30 am they didn't serve coffe!


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