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Property Highlights

Free WiFi

Places of Interest:

Hospital de San Francisco Javier (0.2 miles)
Show map Ercilla

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Newest reviews for Ercilla

  • Maurizio
      Italy
    September 11, 2014

    gym, location

    cleaness

    4.6

  • Anthony
      United Kingdom
    September 9, 2014

    The shower pressure size of room was good

    The noise The wifi reception The Hair dyer The all-night parties The all-night live music

    6.3

  • Andrew
      France
    September 3, 2014

    Excellent hotel, friendly and helpful staff, great location in central Bilbao.

    8.8

  • Anonymous
      Belgium
    August 31, 2014

    - This is probably the best location in the city - The pictures are representative for the room you would get

    - There is almost no light in the room - it was very dark - Noisy - The WiFi is working very slow - Some of the staff were not very polite and helpful

    7.1

  • Anonymous
      Spain
    August 31, 2014

    good facilites

    -rooms not soundproof, woke up several times at night ( i`m a heavy sleeper) -had to leave the car at the street despite having requested a parking space

    7.5

  • Craig
      United States of America
    August 27, 2014

    Location was great

    A bit dark inside

    7.9

  • Bart
      Netherlands
    August 22, 2014

    Perfect location in the centre. Walking distance of all musea and area with nice restaurants

    7.5

  • Carole
      Ireland
    August 21, 2014

    The rooms were spacious, very comfortable & clean. Shower was great. We didn't avail of any other facilities in the hotel as they all appeared to be closed other than when they had events for the bullfighters on so I cannot comment on food ect.

    The people at reception were not very welcoming or friendly or helpful. We later found out the members of Cirque du Soleil & the famous bullfighters were also staying at the hotel so I assume this is hence why we were treated with such little regard. The wifi is disastrous! You need to get new codes every 24 hours to get wifi & once you leave the hotel you have to reset the wifi every time upon reentering the hotel. Very annoying.

    7.9

  • Ann
      Belgium
    August 21, 2014

    location is excellent rooms are clean very large bed parking at hotel

    staff was not really friendly

    7.5

  • Udloriak
      Spain
    August 9, 2014

    Stained carpeting in the rooms, the smell, the service at the reception desk.

    3.3

  • Martin
      United Kingdom
    August 3, 2014

    Location in city centre and near Guggenheim museum. Comfortable hotel good sized roomS

    8.8

  • Brynjulf
      Norway
    July 29, 2014

    We were reasonably happy. Pleasant staff, great location near the Guggenheim museum and city center.

    Terrible internet connection, could hardly connect at all. Complicated solution with separate password for each device. Room was very small.

    6.7

  • Yana
      Russia
    July 28, 2014

    Location was perfect. Hotel posibilites was also good, wifi signal in the room wasnt that good, but at the lobby it was nice) Breakfast was also fool) Can recomand it to stay.

    9.2

  • Miguel
      Taiwan
    July 25, 2014

    The breakfast is acceptable, although not value for the money

    The hotel is old. Needs some renovation. The room is spacious but the furniture is old. The beds are too tiny. It was also rather noisy. The staff was absent most of the time from the reception.

    3.3

  • Anonymous
      Austria
    July 23, 2014

    nice business hotel near the city center, location in pedestrian zone - quite. 10 min walk from railway or bus station, underground nearby.

    9.6

  • Simon
      United Kingdom
    July 23, 2014

    Location helpful staff and plenty of bars and restaurants I the local area. 20 mins easy stroll to the old town.

    Quality and price of breakfast.

    9.2

  • Sara
      Spain
    July 23, 2014

    El hotel esta muy bien situado y todo fue genial.

    10

  • Deborah
      New Zealand
    July 22, 2014

    Centrally located , with helpful staff , comfortable atmosphere and quite rooms

    9.2

  • Jayne
      United Kingdom
    July 21, 2014

    location, could walk everywhere huge room very convenient parking

    the view from our room 'internal courtyard', really not scenic

    8.3

  • Christina
      Sweden
    July 17, 2014

    Good location, friendly staff

    No full length mirror. We were constantly thrown out from wifi connection

    7.9

  • Anonymous
      United Kingdom
    July 16, 2014

    Excellent location, close to the centre, all things in walking distance; shops, bars etc. also Hotel is signposted on nearby roads (helpful in the one way system!). Room, bed and bathroom was huge.

    Bits could possibly do with a bit of a refresh (but this isn't massively noticeable or problematic)

    9.2

  • Luiza
      Canada
    July 13, 2014

    The large marble shower, the big sized bed, the quietness.

    The reddish stain on the bathroom door, as well as the dried out toothpaste on the bathroom wall. The empty tissue box by the sink. The room service menu had been scribbled on by previous guests. Upon arrival, the receptionnist did not offer any help with our luggage or explain to us any of the services offered at the hotel.

    7.5

  • Jesse
      United States of America
    July 9, 2014

    Room furnishings Bathroom size and amenities Fast wifi Generally quiet

    Curt front desk treatment Dark, lowest floor room

    8.8

  • Ruth
      Australia
    July 6, 2014

    Storing the cases after we booked out

    No help to get wifi

    8.3

  • Jane
      Australia
    July 3, 2014

    Excellent location. Parking in the building. Great shops and cafés close by. Spacious room. 15 min walk to Guggenheim

    Wifi was frustrating as you had to log on and off continually with different passwords. Breakfast very expensive.

    10

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