H10 Andalucía Plaza    

Friendly, relaxed, clean and the Privilege facilities were excellent. Would definitely recommend paying the little extra for a Privilege room.

Nothing

Location, rooms, hotel

The hotel was stunning, great location, immaculately clean and staff wer really helpful and friendly. Considering booking up again for next year

Privilege facilities - definitely worth the extra cost. Great sun loungers and big pool.

Some mildly raucous stags and hens

Nice reception and pool area

hotel is next to a high way, that can even be heard inside the hotel room. Not ideal for a leisure break

very rude staff

Breakfast and pool; computer availability.

no dislike of anything really

maximum 3 star hotel

Everything that has to do with the actual building was very nice. - Good fascilities - Nice pool-area - Great for gamblers, Marbella Casino is a part of the building/hotel - Big and varied selection on the breakfast buffé

- All 'cooked' food for the breakfast buffe was really bad and cold; bacon, eggs and sausages etc. Stick to the fruit and sandwiches - Overpriced dinner-buffé (22 Euros for average food) - Service I recieved was varied. Sometimes excellent something poor. - One of those hotels that tries to earn extra money from charging you extra.

I liked the cleanliness of rooms. The food was delicious, brilliant location as just a few min walk to harbour, shops, restaurants and bars.

Connection to wi-fi was poor. Have to pay to use sauna. Extra charge for room service.

My husband and I have visited Andalucia Plaza many times before. We love the location, food, and normally the service, although not on this occasion.

T.V did not work. I reported it and no one came to look at it. Both my husband and I had to report several times. Also we feel we were overcharged as we booked on line and given a price however on arrival charged more. Love the hotel normally however on this occasion very dissapointed.

everything was nice

Well arranged room. Pool view. Spacious lobby for undertaking work in a comfortable atmospher.

Very bad service in lobby area when trying to purchase or pay for coffee.

privilege lounge room location, balcony and view courteous and attentive staff

repetitive food menu uncomfortable pillows nowhere to hang bath towels properly had to ask for dressing gown and slippers had to ask for nespresso machine and then it didnt work so had to ask for another one

Comfortable bed and excellent breakfast

Not enough parking

Convenience

Nothing

Lovely hotel,good staff and the Privelidge card is an excellent idea.

Check in.We live in Spain and did not take passports and after saying a residents card was no good took the nie number off it after prompting.

Clean, reception, friendly, breakfast, etc

Our door was out of order 3 days, with a lot of troubles. The a-7 road that goes through all Costa Del Sol, and through the garden of h10, is really disturbing your 'vacation feeling'

The Hotel staff are so Customer friendly and accommodating. The whole ambience of the place is that of quality, relaxation and friendliness. The bedrooms are immaculate with excellent decor. Overall, first class.

There was nothing I didn't like.

Rooms were small no drawers, balcony was small. Food was not hot. Hotel was definately not a 4 star would class it as 3. Staff at reception were abrupt as were the dining room staff. We were full board and one day we asked about the lunch menu and we were told the hotel was very busy with conferences and that the lunch menu was just what was there which consisted of salads, it was also very difficult to get near the salads for the conference people. Not a very good way to treat guests. We chose this hotel as it was our anniversary and we had passed this hotel many times before when we were in Marbella and always said we would stay at it some day, well that day came and we wished we has gone elsewhere.

The foyer, bar and pool area look beautiful.

The hotel was extremely difficult to find, even with GPS. It is not near the port or beach, which i was suprised from the discription. The hotel room had many hairs on the floor. The corridors need refurbishing, the look run down. I stayed on the first floor but did not like it as the balcony was accessable from an adjoining roof. The food was extremely poor. Just when I finished my cereal, I saw there was a baby cockroach floating in it, which made me sick to my stomach. The cheese was dried out as was some of the fruit.

Reception staff extremley polite, friendly and helpful, upgraded us to a junior suite as no double beds left in the normal rooms. Location was fantastic, near all Banus nightlife Breakfast was excellent

Whilst the room was very nice inside the bed was very uncomfortable, you could feel the springs when you rolled over. The "aircon" would only blow hot air

Fantastic reception areas, lovely outside pool area, good indoor pool, stylish clean rooms all with sea views and huge buffet breakfast - there is nothing not to like. Really great location - there are excellent bars and restaurants a couple of minutes walk away and you can reach the Port on foot in 10 minutes. We will be returning!

Everything! The room, the breakfast, the service, locations Could not fault it.

goood food friendly and helpful staff good location everything works

baths are very slippy when showering get shower mats