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Newest reviews for Hacienda La Laguna

  • Feliu
      Spain
    December 23, 2013

    The staff at the reception were extremely helpful and polite.

    The staff at the bar were far from diligent

    9.2

  • John
      United Kingdom
    November 17, 2013

    Location in the heart of the olive-growing area was impressive as were the facilities.

    It was not mentioned on the website that in low season the dining room would only be opened if booked in advance which meant that only snacks were available from the bar which closed at 19:30hrs. Deep disappointment.

    7.5

  • Anonymous
      United Kingdom
    October 31, 2013

    Lovely large rooms, very clean. Hotel staff really helpful. Unfortunate shower flood couldn't be fixed on the spot but I was given another room which was just as nice.

    Bit noisy as rooms around a central courtyard. Customer service in restaurant on Friday 18th Oct was appalling and a disgrace!

    7.1

  • Robert
      Spain
    October 26, 2013

    Very friendly attitude by staff in a clean and comfortable hotel. Perfect for a group of 26 of us from the Andalucía Bird Society who spent the week-end in the hotel as part of our bird-watching in the Baeza area.

    Taken by surprise, the hotel was unable to cope with numbers for an evening meal on the first night.

    9.6

  • Derek
      Spain
    October 22, 2013

    Good friendly staff & hotel situated in beautiful surroundings.

    The only thing to let the place down was the lack of waiting staff in the restaurant on a Friday night. The hotel was full [turning people away] as was the restaurant, however only maitre'd & one other junior waiter were on duty. The food however was excellent [when it arrived!!]

    8.3

  • Arthur
      Spain
    October 21, 2013

    everything

    nothing

    10

  • Anonymous
      Germany
    October 7, 2013

    The restaurant is asociated with a schoolhouse for hotel and restaurant business. The service and the kitchen is, in our mind,excellent due to the fact that everybody has to give 100% and is willing to do so - continue this! Check out the menue on the hotel webpage!

    hmm ... nothing.

    8.8

  • Peter
      Spain
    September 4, 2013

    Reasonable proximity to Baeza and Ubeda for sightseeing. Very peacefull. Lovely outdoor pool.

    Bit difficult to find. Necessary to have a car unless you wanted to just stay around the hotel. On arrival our room was not as requested and I had to ask to see the manager before anything was done about it and then it wasnt until the following day. Apparently they had bad weather the day before our arrival and this was why there were damp walls in our room!.

    7.1

  • Jill
      Spain
    July 24, 2013

    Lovely location in acres of olive groves. Short drive to Baeza and Ubeda. Great olive mill museum next to hotel.

    The rooms had small windows which meant the rooms were a bit dark and with limited views.

    7.5

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