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Newest reviews for HCC Lugano

  • Anonymous
    August 25, 2014

    Great location, near shopping center and bus stop to airport (10 minutes walk away). metro placa espanya is 10 mins and metro poble sec is 5 mins away, bus stop for D20 (from port vell/barcelonetta) is 5 mins away. Nice, clean and quite room.

    Bread was burning, so the fire alarm went off, we moved quickly to the emergency exit and once arrived at the reception it was a bit chaotic and hard to find an English speaking staff at that moment. Security guy didn't speak English. So if the communication here can be improved, the hotel would be excellent!


  • Dimas
    July 28, 2014

    Great location, close to metro that will take you to the main city attractions without changing lines. If you do not like having breakfast in hotels like me, you will enjoy the many backeries close to the hotel.

    Wifi not so good.


  • Cheryl
      United Kingdom
    July 25, 2014

    Well located easy access to shops and transport


  • Aleksandra
    July 16, 2014

    Good service Tasty breakfast Modern design Good value for money


  • Emanuela
    July 9, 2014

    the location; the kindness of reception staff who gave us plenty of information on the main tourist attractions and means of transport


  • Focsaneanu
    July 9, 2014

    - Location is excelent; it is situated at an almost equal distance to Espanya and Poble Sec metro stations; verry easy to get from\to the airport using the public transport; - in the area are a lot of restaurants and pubs to choose from; - posibility to leave your bagage at the hotel aftert check-out; - verry clean; - the amability of the staff;

    - A lot of construction work near the hotell, however, we asked and got a room to the quiet part of the building, wich was facing some kind of an inner yard; - we were asked for a 50 euro deposit at the check-in, or a credit card, wich was not mentioned when we made the reservation; - the view from the room's window was not verry pleasent, however is a hotel situated in a crowded city;


  • Costin
    July 8, 2014

    The location of the hotel is very good as it is only 2 minutes away of Placa d'Espanya, 1 minute away of subway station and the surrounding is nice and quiet. The room was very clean and very quiet.

    The only thing that can be considered a minus is that even though we had a double room with two beds one right beside another, the bed sheets were made for each bed so we had to pull the bed sheets in the middle. But that is only a slight discomfort compared to all the good things we experienced at HCC Lugano.


  • Jaime
    June 25, 2014

    Single room was way too basic and narrow. Felt as if I was in a cage.


  • Anonymous
    June 24, 2014

    Great location, friendly staff


  • Alex
    June 18, 2014

    Helpfull and friendly staff, everything perfectly clean

    A little bit of noise from the air con and a small rumble from the metro during the day


  • Anonymous
    June 17, 2014

    Nice responsive staff, excellent location near Placa d`Espanya and La Font Màgica. The hotel is situated close to metro station and great shopping centre.

    Unpleasant covers for beds. Maybe it sounds ridiculous, but they really annoyed us.


  • Thomas
      United Kingdom
    June 12, 2014

    All the great staff were incredibly helpful (and spoke excellent English). The rooms were clean and comfortable, with a great shower and quiet but effective air conditioning. The hotel is situated about 30 minutes walk from the central areas, but well connected by trains and buses (roughly 15 mins walk from La Rambla). You can also easily get to and from the airport via Plaça d'Espanya. Nearby are some great tapas bars, bars and restaurants if you want to go out nearer to the hotel. Museu THE Magic Fountain of Montjuïc, Nacional d'Art de Catalunya and Fundació Joan Miró are very nearby too.

    The wifi was very weak in our room (we were on the 7th floor) and therefore was a bit in and out. The beds were very firm and the pillows quite fin. Not necessarily a negative for everyone, but worth knowing if you don't like them.


  • Jan
    June 11, 2014

    Even though the hotel is located on a busy street, no noise could be heard from outside (or inside the hotel). I also appreciated the complimentary glass of Cava on arrival. All in all, I had a very pleasant stay.

    Wi-Fi is not really reliable. It works well at the reception, but would go off and on in the room. Actually, at times, it only worked in the bathroom, which is a bit inconvinient :)


  • Julia
    June 8, 2014

    Good location, newly furnished, nice and clean, friendly personnel. Pretty much everything was good. Didn't take the breakfast so can't comment on this part. Plenty of cafés around.

    Audibility is almost 100%. You could hear every noise from the next room and the corridor.


  • Pavel
    June 1, 2014

    - New and clean - Good location(near Plaça d'Espanya - metro line 1 and 3(the best one)) - WiFi working just fine, good coverage - The room was exactly as described - Staff is very polite and helpful - Location is close to the La Rambla and the Port(2 stations) and at the same time very calm and safe(police station is just 2 blocks away) Recommended!

    - The breakfast is expensive - 11 EUR per person, but it is not big issue, because there are many places around whee you can have good breakfast for 3-5EUR.


  • Fadi
    June 1, 2014

    Helpful cheerful stuff. Flexibility and always ready to give details about how to go around the city.

    Breakfast is below average at best, no good variety and limited options.


  • Anna
    May 20, 2014

    Very clean hotel, perfect breakfast, excellent staff.

    Very thin walls. You can clearly hear how guests of adjacent rooms speak and even snore.


  • Kari
    May 18, 2014

    As a single lady traveling to Barcelona I felt incredibly safe at Hotel Lugano. The staff was very friendly. They spoke English wonderfully. Their cleaning service/room service was super. The area of the hotel is great and easy to get around. There are many great shops and restaurants in walking distance. The best burgers are just two doors down at "Chelsea's". It is very quiet, the air conditioning and wifi worked just fine. Seriously it was great!

    I was frustrated that said that I would NOT have to charge my anything to my card (I wanted to pay in cash and giving my card number was just for security reasons). When I arrived they had charged two nights to my card and so lied. Other than that I can't complain.


  • Yıldız
    May 1, 2014

    I want to give a big applause to receptionists that we met during our stay: Vanessa, Anna, Aram and Marcel who were so helpful all the time and smiling.This hotel is the pure joy. It's between Metro Poble Sec and Espanya stations. We didn't have the breakfast at the hotel but there are many coffee shops around and a supermarket. It's like 5 star hotel with the quality, service and the location.


  • David
      United Kingdom
    April 18, 2014

    Large suite on first floor

    Continental breakfast


  • Marcos
    March 15, 2014

    - Excellent price. - Bathroom looked like it was recently remodeled. - Two subway stations in walking distance. - Two blocks from Plaça Espanya, where you there is a Aerobus stop. - One block from Linea 46 initial stop, a public transportation to the Airport. - Wi-fi worked fine for me.

    Room service is not available 24 hours. There is a gap between lunch and dinner.


  • Ignat
    January 16, 2014

    Clean and spacious room with a nice view of the MNAC (7th floor). An easily accessible location close to Placa d'Espanya and Poble Sec metro stations. Within reasonable walking distance from Sants station Fairly quiet for a street as big as Avenguda del Paral-lel. Neighborhood not as loud and crowded as La Rambla, but seems safe enough at night. A good selection of places to eat nearby and some great ones in the vicinity of Sant Antoni within 15 minutes on foot.

    The lobby was absolutely empty most of the time, so not really friendly there. But it did seem that we were the only visitors at the time.


  • Mariane
    January 4, 2014

    Noise from the upstairs bedroom hearing guest walking and having a shower but really apart from the room above no complaints


  • Anonymous
    November 2, 2013

    Staff was very good. room was very clean. transportation was nearby

    very small table and only one chair. Ask for a room on the top floors to avoid hearing the subway which runs under the hotel


  • Anonymous
    October 29, 2013

    Mediterranean cuisine


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