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Avenida Filipinas, 12, 03503 Benidorm – Show map
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The most recent booking for this hotel was made on 30 Aug at 20:19 from the United Kingdom.
6 reasons to choose Helios Benidorm
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306 properties in Benidorm
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571 verified reviews
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Helios Benidorm's staff speak: Dutch, French, Spanish, English
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Outdoor pool (all year), Garden, Terrace, Sun terrace
Billiards, Darts, Bicycle rental, Games room, Library, Children's playground, Entertainment staff, Evening entertainment
Food & Drink
Restaurant, Bar, Restaurant (buffet), Snack bar
Free! WiFi is available in public areas and is free of charge.
Public parking is possible at a location nearby (reservation is not possible) and costs EUR 12 per day.
Packed lunches, Vending machine (drinks), Vending machine (snacks), Car hire, Shuttle service (surcharge), Airport shuttle (surcharge), 24-hour front desk, Currency exchange, Tour desk, Ticket service, Luggage storage, Concierge service, Laundry, Dry cleaning, Daily maid service, Fax/photocopying, Barber/beauty shop
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout, Air conditioning
Dutch, French, Spanish, English
From 13:00 hours
11:00 - 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child under 2 years is charged EUR 4 per person per night in a child's cot/crib.
One child from 2 to 12 years is charged 50 % of the room stay per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 2.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Helios Benidorm accepts these cards and reserves the right to pre-authorise your card prior to arrival.
The published rates for stays on the 25 December include a mandatory fee for the gala lunch held on that day and for stays on 31 December they include a mandatory fee for the gala dinner.
Please note that half-board and full board do not include drinks.
Based on 571 reviews
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Choice of food was good. Rooms were clean and comfortable. I would stay again if I visit Benidorm
Location, value for money
Rooms spacious, Bathrooms very modern and Clean. Nice Pool Plenty of sunbeds Good food choices Central would stay there again
Beds a bit hard having to que for drinks every mealtime Drinks expensive in hotel
Everything about this hotel was brilliant. Fantastic helpful staff (especially Diego on reception) warm welcome on arrival, staff very friendly, food excellent with so many choices, room really lovely, comfortable bed. Fridge in room, flat screen TV lots of home channels. Very ckean, quiet at night, no rowdiness at all. Poolside lovely
We loved everything!
Spacious rooms, good size balcony, comfy beds and ideal location.
There was a bad smell coming from the water in bathroom.
food good hotel good location good
beds to hard when leaving on a very early flight no food or drink avaliable b4 8 am and it is a long way to airport with out breackfast when leaving early some sort of refreshment should b available even if it is only a roll and tea or coffee
Location Modern clean rooms Bar prices reasonable for hotel Free wi-fi
Slow wifi Shower head not in great position, more water on floor than in bath. Food choice for non meat eater very poor.
Great location, and the room was a nice size with an excellent powerful shower! Also they have a courtesy room for guests checking out well before being picked up which was good.
Having stayed at the Hotel Pueblo Servigroup Benidorm nearby in June I was told by a guest there that the food in the Helios was even better, but even though it was good, it wasn't. Also the Wi-Fi was a bit of a pain, but then again I was on the 6th floor.
Great location Nice pool, great staff, and comfortable rooms. Good breakfast
Buffet restaurant,size of the bedroom,clean and pleasant restaurant having a room on the eighth floor
Room was not clean,the jacuzzi bath was not an asset to the room in fact it was very high to get in and out of,there was a smell in the bathroom,the bath towels are to small.the entertainment was very dated which was apparent by the amount of people who stayed in for the evening,the breakfast on our last day Thursday was cold previous day Wednesday was excellent,
Prompt friendly service Clean, airy room Adequate toiletries Great Jacuzzi bath Excellent choice of food at breakfast Good location
Neighbour a bit noisy
Had an absolute brilliant time!! Hotel perfect position, all staff very helpful especially reception and life guard!!! Will return!!!
If I has to grumble it would be the fact that you had to pay for even water with your meals, only place I have known do this when full board,
Smell in the corridors, small elevator..in general, after seeing 8.2 review on this site, I expected much better facilites than the ones I found on the spot.
Perfect location! Only stayed one night so can't comment really on any of the other services/facilities etc. happy with hotel
Lovely room, good breakfast
Wasn't able to use hotels car park as it was full. Coffee at breakfast from self service machine not brilliant
Shower and balcony
The pool, the wifi was poor, the bed was extremely uncomfy, the male receptionist in the morning was horrid. I didn't feel safe during my stay. Extremely over priced, food was disgusting. With the price we had paid I didn't think it was fair how every facility in our room came at an extra cost.
Room. Television with multi channels in many languages.
Breakfast. Although plentiful and varied, the quality was not high.
Food staff hotel clean
everything, was perfect , the room the food, ive stayed all over Benidorm, inc 5 star, this is the best
Location and the room was lovely
Have just returned following an excellent stay at this hotel. I am unable to provide any criticism whatsoever, everything was perfect. Our daughter and granddaughter did not want to leave. Congratulations to everyone involved with the hotel you deserve to be proud of your work. Just as a mention, of one of the efficient services, our TV picture suddenly packed up, I reported it and within a short time we were visited and the TV was exchanged. Well done.
It's a clean hotel, away from the mele when in the hotel grounds, has nice big balconies and would suggest the pool view side is best. A hotel of mixed ages and not a typical stag or hen hotel.
If I was being picky it would be better if you could use both grass areas for sunbed to spread out more.
*pool was nice * good choice of food *nice pool bar and the food there was nice too
*the pool area was open from 9am but we weren't allowed to sit outside until this time *the cleaners very rude * restaurant staff very rude if you were English they weren't interested
Easy access to nightlife, good pool,
I was only there for 3 nights, and didn't find any faults,but I wasn't in the hotel much.
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