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Newest reviews for Hesperia Ciutat de Mallorca

  • Eleni-elissavet
      Greece
    August 31, 2014

    The stuff was friendly. Realy nice view from our balcony. Wifi worked perfectly.Nice garden and pool to relax.Easy parking arround the hotel.

    Far from thr city center, you need to rent a car. A little bit old fashioned rooms.

    7.5

  • Galina
      Russia
    August 22, 2014

    Everything

    10

  • Darren
      Ireland
    August 12, 2014

    Clean and comfortable, staff very friendly and excellent service, pool and gardens are peaceful and relaxing,

    9.6

  • Anonymous
      Netherlands
    June 29, 2014

    Spacious and clean room

    The pool was in the shade, which made it too cold too swim.

    7.9

  • Bogdan
      Russia
    June 23, 2014

    perfect weekend! The hotel situated in a very nice and quiet district! room was good, clean, breakfast is much various and tasty! you can pick up a nike right from the hotel and go for a ride! thanks a lot to hotel staff - especially to Maggie and Rebecca - you are the best!

    10

  • Mike
      United Kingdom
    June 14, 2014

    Clean, efficient, good facilities, great staff, quiet and relaxing. Able to park. 1/2 hr walk, or 7euro trip to central Palma (taxi rank outside hotel) Nice pool.

    we had a bit of trouble finding the place but may have been us

    9.6

  • Anonymous
      Latvia
    June 3, 2014

    Very responsive staff.

    There was not robes & slippers for swimming pool.

    7.9

  • Anonymous
      Germany
    April 29, 2014

    Pleasant hotel with a nice garden and swimming pool. Bus to town 2 min. from hotel.

    7.1

  • Yan
      Germany
    January 7, 2014

    the staff is very nice

    the facilities is poor, gym and swimming pool cannot used when I stay, and towel didn't change everyday, at least in last two days, it is not changed.

    7.9

  • Henrik
      Hungary
    December 7, 2013

    We stayed for four nights in November. The hotel is well located (bus 46). The staff were all friendly and very helpful. We highly recommend this hotel.

    10

  • Anonymous
      Australia
    November 29, 2013

    I enjoyed the loction and friendiness off all the staff members.

    I feel that we paid too much considering the pool was closed the gym was a bedroom ith a few pieces of equipment and the sauna was no longer available. So overall the hotel itself was nothing more than a comfortable bedroom.

    7.1

  • Rolf
      Sweden
    November 7, 2013

    Rather small friendly hotel in the western part of Palma. Good busscommunications to the citycenter. Easy to find parkingfor our car. Close to the shoppingcentra

    Nothing.

    7.9

  • Anonymous
      Netherlands
    October 31, 2013

    Friendly staff, clean and comfy rooms, easy commute to the city center and the beach (taxi and buss stop located right next to the hotel), close to a shopping mall. Overally a good hotel for a reasonable price.

    The catering in the hotel was way below our expectations. The choice of food during the breakfast buffet was insufficient, no vegetables (except for tomatoes), omelette was cold, constant lack of tea mugs, tea water was merely warm. The hotel starts serving dinner at 8.30 pm, which for us was way too late. To sum up - do not rely on the catering provided by the hotel!

    9.2

  • Clare
      Venezuela
    October 20, 2013

    Friendly. Location on number 46 bus route from Palma.Close to steps leading to inner harbour/Porto Pi. Good room size/bathroom.

    Room 22-Privacy curtains needed washing! Smelled of smoke

    8.8

  • John
      United Kingdom
    September 18, 2013

    Clean, modern rooms, nice staff, quiet pool area. Not far from the maroma if you are able to walk

    There was no daytime bar. It was up a steep hill ifwalking

    7.1

  • Aleksandra
      Germany
    September 13, 2013

    Service was excellent, all people were polite. Very quiet cozy place for resting! Everything was very good!

    10

  • Anonymous
      United Kingdom
    September 4, 2013

    great breakfast

    very poor internet not the best location

    6.7

  • Andrey
      Cyprus
    August 28, 2013

    Great personnel Good value for money Quiet place a bit away from busy downtown, still in a close reach.

    Ants in the room 107.

    9.2

  • Theokritos
      Spain
    August 21, 2013

    The staff was VERY friendly and polite. The room clean and the cleaning ladies were coming even late, so we could sleep a little longer.

    We booked a room for three people but the third bed (cambed) was not comfortable at all and my back suffered of pain.

    6.7

  • Jacqui
      United Kingdom
    August 14, 2013

    Very good position near shopping centre Up the hill, so daily walk was 5-10 mins but strenuous Quiet location Taxis always outside Close to marina and port, only a quick taxi ride Close to airport approx 21€

    Poor understanding of English by receptionists Any room requests ie extra pillows were met with "sorry we can't do as house keeping have gone" Room not made up after first night as when house keeping dropped off extra pillows they also placed the do not disturb sign on the door!! Reception said there was nothing they could do as house keeping leaves at 3pm!!!! Wifi didn't work on first day Toilet roll not replaced.. Had to ask!!!!

    6.3

  • Anonymous
      Spain
    July 31, 2013

    Airconditioning in the summer heat worked well and the staff were helpful and pleasant

    This Hotel advertises itself as 4 star,which it is not. Furnishing/facilities have a tired look and need to be refurbished. Towels and sheets did not have a freshly laundered appearance. No handrail down steps into foyer -an accident waiting to happen.

    5

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