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Business Area AZCA 1.1 km Torre Picasso 1.2 km
Landmark Plaza de Toro de las Ventas 2.1 km Puerta de Alcalá 2.2 km Fuente de la Cibeles 2.2 km Puerta del Sol Madrid 2.7 km Catedral de la Almudena 3.2 km Palacio de Congresos 1.6 km Plaza de la Moncloa 2.4 km show the 7 most popular…Show first two…
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Museum Museo Thyssen - Bomemisza 2.7 km Museo del Prado 2.7 km Museo Nac. Centro de Arte Reina Sofia 3.2 km Museo Sorolla 0.5 km National Arqueological Museum 1.9 km Real Academia de las Artes de San Fernando 2.1 km Museo Postal y Telegráfico 2.2 km show the 7 most popular…Show first two…
Park Parque de Berlin 2.0 km Parque de El Buen Retiro 2.2 km
Stadium or Arena Estadio del Bernabeu 1.4 km
Theatre Auditorio Nacional de Musica 1.1 km Teatro de la Zarzuela 2.5 km
Train Station Atocha's Train Station 3.5 km Estacion de Chamartin 3.7 km Estacion del Recoletos 1.9 km
Airport Barajas (MAD) 12.1 km

Hesperia Madrid

Paseo Castellana, 57, 28046 Madrid (Show map)

Overview and availability
Photos
Guest reviews

More photos

Score from 25 reviews

8.4

With its privileged location in Madrid's commercial and business centre, on the Paseo de la Castellana, it has good connections to Barajas airport and the city's exhibition centre. The Hotel Hesperia has an exquisite design, seamlessly combining modern and classical elements and top quality finishes. The decor of the public areas in the hotel was designed by Pascua Ortega, known for his work at the Teatro Real and other culture-related buildings.
The hotel, opened four years ago is a modern property and Member of The Leading Hotels of The World.

Rooms: 171. Hotel Chain: Hoteles Hesperia.

Availability

When would you like to stay?

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Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Family Rooms, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Heating, Design Hotel, Luggage Storage, Shops in Hotel, Airconditioning, Designated Smoking Area.

Activities

Fitness Centre, Massage.

Services

Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Ironing Service, Currency Exchange, Souvenirs/Gift Shop, Shoe Shine, Car Rental, Tour Desk, Fax/Photocopying, Ticket Service.

Internet

Wireless internet is available in the hotel rooms and is free of charge.

Guest Parking

Private parking is possible on site (reservation is needed) and costs EUR 22.00 per day.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

15:00 - 24/24 hours

Check-Out

12:00 hours

Cancellation

If cancelled up to 2 days before date of arrival, no fee will be charged.

If cancelled later or in case of no-show, the first night will be charged.

Children and extra beds

All children under 2 years stay free of charge when using existing bedding.

All children under 2 years stay free of charge for cots.

All children from 2 to 12 years are charged EUR 30.00 per night and person for extra beds.

All older children or adults are charged EUR 65.00 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are allowed on request. Charges may be applicable.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel information

24-hour room service
Free Sky-Gym (PDF file)
La Manzana Restaurant: Mediterranean cuisine
Santceloni Restaurant haute cuisine restaurant, managed by Santi Santamaria, with 2 Michelin Stars
Lobby Bar
Scotch Bar with Madrid's widest selection of whiskies
6 meeting rooms for formal dinners and conventions equipped with a full range of audiovisual facilities
Business Center
International newspapers

Food & beverage

The Hotel has 2 restaurants:
* Santceloni, with two Michelin Stars and Gourmet cuisine, managed by Santi Santamaria
* La Manzana, offering contemporary mediterranean cuisine and a smart selection

Room information

Total rooms: 171, including 34 suites with butler service (on request, extra fee)
Bvlgari Amenities
Bathrobe & Slippers
Free WI-FI connection
Air conditioning
Direct telephone line
Answering machine
Colour TV
Satellite channels
Pay-per-view films
Minibar
Electronic safety deposit box
Hairdryer
24-hour room service
Free Sky Gym (rooftop fitness centre)
International newspapers
Little pets allowed (extra fee, under request)
Guest Relations Service

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
Photos
Guest reviews

Click thumbnail to see larger photo. Or show description of this hotel

Top

Overview and availability
Photos
Guest reviews

The guest reviews are submitted by our customers after their stay at Hesperia Madrid.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

8.4

Based on 25 reviews

Staff	8.4
Services	8.2
Clean	9.1
Comfort	8.6
Value for money	7.4

Show scores of:

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 25)

Philippe
Solo traveller
Boninne, Belgium
May 31, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Welcoming and efficient

Jane
Family with older children
Calgary, AB, Canada
May 13, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

9.5

Allan
With friends
buckhusrt hill essex, United Kingdom
April 8, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Staff, service, food & general helpfulness

Wiyhout swimming pool or gymnasium - I thought pricing was high

8.5

Anonymous
Solo traveller
Spain
October 12, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Expensive and unhelpful reception staff with a muddled check in (they couldn't find the reservation) and an muddled check out when they did not comply with request to charge card as included in booking form comments. We wrote to register a complaint but received no reply.

6.5

Brian
Group
cabinteely dublin, Ireland
September 11, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

6.5

Vera
Solo traveller
Nijmegen, Netherlands
July 16, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Staff including cleaning staff very efficient and kind

Anonymous
Mature couple
United Kingdom
June 11, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Helpful staff
Great breakfast buffet

Noises from plumbing - 'water hammer' caused by air in system.
Room was small for 5*
No UK sat TV channels except Sky news

Javier
Solo traveller
badajoz, Spain
May 30, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Laurence
Solo traveller
cassis, France
May 13, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
Family with older children
Chile
May 6, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

El desayuno

Lo lento de la atención check inn y out.

Anonymous
Young couple
Spain
April 8, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Jaime
Family with young children
evora, Portugal
December 28, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

localização e pessoal

Anonymous
Family with older children
Spain
December 21, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Su restaurant. Celoni, unico

Se olvidan atender al cliente y sus necesidades.

Anonymous
With friends
Italy
December 19, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

9.5

Anonymous
With friends
Spain
December 18, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Miguel
Mature couple
Barcelona, Spain
December 16, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Ubicación

9.5

Anonymous
Solo traveller
Spain
November 28, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Javier
Mature couple
pamplona, Spain
November 20, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Kees
Solo traveller
Lochem, Netherlands
November 1, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

6.5

Said
Mature couple
texcoco, Mexico
October 29, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Jorge
Group
Huixquilucan, Estado de México, Mexico
September 18, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

La comodidad, la ubicación y el servicio

Solo uqe no estuvo a tiempo la habitación cuando llegamos y eran las 4:30 pm

Anonymous
Young couple
Portugal
September 11, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

a atenção que tinham na arrumação e manutenção do quarto

Jorge
Solo traveller
México, D.F., Mexico
September 10, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Fernando
With friends
GIJON, Spain
June 5, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Maria
Family with older children
elda, Spain
May 15, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

el trato del personal, la decoracion

si, todavia estoy esperando que me aclaren el porque no me pusieron las maletas en el coche que estaba en el parkin y que ellos mismos nos dijeron que se ocupaban de todo

Previous page Next page Showing 1 - 25 (Total 25)

The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.

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Hesperia Madrid

Score from 25 reviews

Availability

When would you like to stay?

Check-in date

Check-out date

Hotel Facilities

General

Activities

Services

Internet

Guest Parking

Hotel Policies

Check-In

Check-Out

Cancellation

Children and extra beds

Pets

Accepted credit cards

Hotel information

Food & beverage

Room information

Terms & Conditions

Individual guest reviews

Customers viewing this hotel are often interested in these hotels as well:

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